Troubleshooting

Most laundering problems are easily solved if you understand the cause. Check the following list for common laundry problems and the next page for common washer problems. If you need further assistance, see page 21.

Common laundry problems

PROBLEM

CAUSE

 

 

Brown, yellow

Chlorine staining

stains

Iron in water heater or pipes; iron and manganese in water

 

 

Dye transfer

Improper sorting

 

Load not immediately removed from washer after end of cycle

 

 

Gray whites,

Improper sorting

dingy colors

Water temperature too low

 

Not enough detergent

 

Using soap in very hard water (use detergent in hard water)

 

 

Greasy looking

Fabric softener poured directly on clothes

spots

Not enough detergent

 

 

Lint

Improper sorting

 

Paper or tissue in pockets

 

Pilling being mistaken for lint

 

Not enough detergent

 

 

Load too wet

Cold rinses

after spin

Cycle stopped before spinning is complete

 

 

Shrinking

Fabric type (some knits stretch during manufacturing – laundering

 

returns fabric to original size)

 

Care label directions not followed

 

 

Snags, rips, and

Items damaged before washing

holes

Misuse of chlorine bleach (do not pour directly on clothes);

 

dispenser not used

 

Sharp items not removed from pockets; fasteners not fastened

 

 

Stiff, rough

Using soap in very hard water (use detergent in hard water)

fabrics

Not enough detergent

 

Line drying

 

 

Twisting/

Overloading

Tangling

Clothes wrapped around agitator

 

 

Wrinkling

Overloading (leave more room for permanent press and knits)

 

Load not immediately removed from washer after cycle

 

Warm rinse water

 

Cycle selection incorrect

 

 

Yellow areas

Water temperature too low

(from body oils)

Not enough detergent

 

 

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Whirlpool 3950306 warranty Troubleshooting, Common laundry problems, Problem Cause