Fujitsu Siemens Computers A3130 Troubleshooting Table, Audio Problems, Optical Drive Problems

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falcon3.book Page 50 Thursday, May 24, 2007 8:44 AM

L i f e B o o k A 3 0 0 0 S e r i e s N o t e b o o k - S e c t i o n F i v e

TROUBLESHOOTING TABLE

Problem

Page

Audio Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 50 Optical Drive Problems . . . . . . . . . . . . . . . . . . . . page 50 Floppy Disk Drive Problems . . . . . . . . . . . . . . . . page 51 Hard Drive Problems . . . . . . . . . . . . . . . . . . . . . . page 51 Keyboard or Mouse Problems. . . . . . . . . . . . . . . page 51 Memory Problems . . . . . . . . . . . . . . . . . . . . . . . . page 51 Modem Problems . . . . . . . . . . . . . . . . . . . . . . . . . page 52

Problem

Page

USB Device Problems . . . . . . . . . . . . . . . . . . . . . page 52 PC Card Problems . . . . . . . . . . . . . . . . . . . . . . . . page 52 Power Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . page 52 Shutdown and Startup Problems . . . . . . . . . . . . page 54 Video Problems . . . . . . . . . . . . . . . . . . . . . . . . . . page 55 Miscellaneous Problems . . . . . . . . . . . . . . . . . . . page 56

Problem

Possible Cause

Possible Solutions

 

 

 

 

 

 

Audio Problems

 

 

 

 

 

There is no sound coming

The volume is turned too low.

Adjust the volume control on your notebook.

from the built-in speakers.

 

 

The software volume control is

Adjust the sound volume control settings in your

 

 

set too low.

software, operating system and applications.

 

 

 

 

Headphones are plugged into

Plugging in headphones disables the built-in

 

your notebook.

speakers, remove the headphones.

 

 

 

 

BIOS audio settings are

Set the BIOS setup utility to the default values within

 

incorrect.

the Multimedia Device Configuration menu. (See

 

 

BIOS Setup Utility on page 25 for more information)

 

 

 

 

Software driver is not

Refer to your application and operating system

 

configured correctly.

documentation for help.

 

 

 

 

The speakers have been muted

Click on the Volume icon in the tool tray on the

 

using the Volume icon in the

bottom right of the screen. (It looks like a speaker).

 

system tray.

If the Mute box is checked, click on it to uncheck it.

 

 

 

Optical Drive Problems

 

 

 

 

 

LifeBook notebook fails to

Protective sheet is still in the

Remove the protective sheet then replace the disc in

recognize optical discs.

optical drive tray.

the tray.

 

 

 

 

The disc is not pushed down

Open optical drive tray and reinstall the disc

 

onto center circle of the drive.

properly.

 

 

 

 

Optical drive tray is not

Push on the front of the optical drive tray until it

 

latched shut.

latches.

 

 

 

 

Incorrect DVD Player or no

Install DVD Player software. (See “Media Player

 

DVD Player software is

Software” on page 35 for more information.)

 

installed.

 

 

 

 

 

Wrong drive designator was

Verify the drive designator used by the application is

 

used for the disc in the applica-

the same as that used by the operating system. When

 

tion.

the operating system is booted from a DVD/CD,

 

 

drive designations are automatically adjusted. Note

 

 

that the drive designation can be changed with the

 

 

Disk Management tool in Control Panels under

 

 

Administrative Tools -> Computer Management.

 

 

 

 

Windows Auto Insert function

Start the optical drive from the desktop or applica-

 

is disabled.

tion software or re-enable the Windows Auto Insert

 

 

function.

 

 

 

LifeBook notebook fails to

The disc is dirty or defective.

Wipe the disc. If it still will not work try another disc

recognize a disc.

 

in the drive.

 

 

 

50

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Contents User’s Guide Falcon3.book Page 2 Thursday, May 24, 2007 844 AM Copyright and Trademark Information Declaration of ConformityAccording to FCC Part Responsible Party Name Important Safety Instructions Recycling Your BatteryAC adapter output polarity For Authorized Repair Technicians OnlyTable of Contents Care and Maintenance GLOSSARY/REGULATORY Falcon3.book Page 8 Thursday, May 24, 2007 844 AM Preface Falcon3.book Page 2 Thursday, May 24, 2007 844 AM Limited Warranty PrefaceAbout this Guide Fujitsu Contact InformationF e B o o k a 3 0 0 0 S e r i e s N o t e b o o k Getting to Know Your LifeBook Notebook Falcon3.book Page 4 Thursday, May 24, 2007 844 AM Overview UnpackingTOP Components LEFT-SIDE Panel Components Stylus/Stylus SlotAir Vents Optical Disk DriveRIGHT-SIDE Panel Components Back Panel Components Main Unit and Configuration Label Lithium ion Battery BayMemory Upgrade Compartment Bottom ComponentsStatus Indicator Panel Power IndicatorBattery Charging Indicator Battery Level IndicatorHDD/ODD Access Indicator Numlk IndicatorCapslock Indicator Scrlk IndicatorKeyboard Falcon3.book Page 14 Thursday, May 24, 2007 844 AM Clicking DOUBLE-CLICKINGTouchpad Control Adjustment Using the Optional Point and Write TouchpadDragging Optional Point and Write TouchpadFalcon3.book Page 17 Thursday, May 24, 2007 844 AM Volume Control Controlling the VolumeConfiguring the Application Panel To configure your LifeBook Application PanelFalcon3.book Page 20 Thursday, May 24, 2007 844 AM Getting Started Falcon3.book Page 22 Thursday, May 24, 2007 844 AM Power Sources Connecting the Power AdaptersConnecting the AC Adapter Connecting the Optional Auto/Airline AdapterAdjusting Display Panel Brightness Using the KeyboardDisplay Panel Opening the Display PanelPower on Boot SequenceHard Disk Drive Passwords Bios Setup UtilityBooting the System Using the TrustedCore MenuBios Guide Starting Vista for the First TimeInstalling Click ME Fujitsu Driver Update UtilityRegistering Your Lifebook Notebook How do I register my LifeBook notebook?Power Management POWER/SUSPEND/RESUME ButtonSleep Mode Hibernation SAVE-TO-DISK FeaturePower OFF Restarting the SystemFalcon3.book Page 30 Thursday, May 24, 2007 844 AM User-Installable Features Falcon3.book Page 32 Thursday, May 24, 2007 844 AM Lithium ion Battery Low Battery StateRecharging the Batteries Replacing the Battery Shorted BatteriesCold-swapping Batteries Hot-swapping BatteriesOptical Disk Drive Media Player SoftwareLoading Media on Your Drive Using the Media Player Software Using Media Player on Battery PowerRemoving Media Emergency Media Tray ReleaseTo Watch a Movie on Battery Power Memory Stick/Secure Digital/xD Card Slot Inserting Memory STICK/SD/XD CardsRemoving a Memory STICK/SD/XD Card C u r e D i g i t a l C a r dInserting PC Cards Removing PC CardsInserting Expresscards Removing ExpresscardsInstalling Memory Upgrade Modules Removing a Memory Upgrade ModuleReplace the cover and reinstall the screw 11. Removing a Memory Upgrade Module Checking the Memory CapacityDevice Ports Modem RJ-11 Telephone JackInternal LAN RJ-45 Jack Universal Serial BUS PortsIeee 1394 Port MICROPHONE/LINE-IN JackVideo OUT Port HEADPHONE/LINE-OUT JackFalcon3.book Page 46 Thursday, May 24, 2007 844 AM Troubleshooting Falcon3.book Page 48 Thursday, May 24, 2007 844 AM Troubleshooting Identifying the ProblemSpecific Problems Using the Troubleshooting TableTroubleshooting Table ProblemAudio Problems Optical Drive ProblemsHard Drive Problems Keyboard or Mouse ProblemsMemory Problems Modem Problems USB Device ProblemsPC Card/ExpressCard Problems Power FailuresPower Sources on page 23 for more information Shutdown and Startup Problems See the Power On Self Test Post messages toYour notebook appears to Bios setup changes were not Video ProblemsTime Power Options control panel Power management time Large enough to interfere with Your operation needsMiscellaneous Problems Your external monitor is notPower on Self Test Messages Emergency Media Player Drive Tray Release Modem Result CodesRestoring Your PRE-INSTALLED Software Reinstalling Individual Drivers and ApplicationsBoot Priority Change Restoring the Factory ImageUsing the Shock Sensor Utility Automatically Downloading Driver Updates Using the Shock Sensor Monitor WindowCheck for updates now About Fujitsu Driver UpdateFalcon3.book Page 62 Thursday, May 24, 2007 844 AM Care and Maintenance Falcon3.book Page 64 Thursday, May 24, 2007 844 AM Care and Maintenance Cleaning your LifeBook notebookCaring for your LifeBook notebook Storing your LifeBook notebookBatteries Floppy Disks and DrivesMedia Care PC CARDS/EXPRESSCARDSCaring for your Media DVD/CD/CD-R Caring for your Optical DriveFalcon3.book Page 68 Thursday, May 24, 2007 844 AM System Specifications Falcon3.book Page 70 Thursday, May 24, 2007 844 AM Specifications Power Dimensions and WeightPopular Accessories PRE-INSTALLED Software Device PortsLearning about Your Software Falcon3.book Page 74 Thursday, May 24, 2007 844 AM Glossary Falcon3.book Page 76 Thursday, May 24, 2007 844 AM Glossary Default Value DataDisk Disk DriveLithium ion Battery PortInfrastructure IP AddressReset Operating SystemPartition Peripheral DeviceStatus Indicator Wi-Fi CompatibleStandby Stereo audioRegulatory Information FCC NoticesAvis Aux Utilisateurs Du Réseau Téléphonique Canadien Falcon3.book Page 84 Thursday, May 24, 2007 844 AM Appendix a Falcon3.book Page 86 Thursday, May 24, 2007 844 AM FCC Regulatory Information Before Using the Wireless LAN Wireless LAN Modes Using this DeviceWireless LAN Devices Covered by this Document Characteristics of the Wlan DeviceWireless Network Considerations Deactivation using the Wireless On/Off SwitchDeactivating the Wlan Device Activating the Wlan DeviceConfiguring the Wireless LAN Connecting to a NetworkTroubleshooting the Wlan UnavailableNetwork ConnectionWireless LAN Glossary GlossaryShared key authentication Ssid Service Set IdentifierWi-Fi Subnet maskSpecifications Using the Bluetooth Device What is BluetoothWhere to Find Information About Bluetooth WarrantyFalcon3.book Page 96 Thursday, May 24, 2007 844 AM Appendix B Falcon3.book Page 98 Thursday, May 24, 2007 844 AM Installing Omnipass Installing the OmniPass ApplicationIntroducing Fingerprint Sensor Device Getting StartedUninstalling OmniPass Master Password ConceptUser Enrollment Verifying Information about OmniPassUsing Omnipass Password ReplacementOmniPass Authentication Toolbar Enrolling a FingerprintRemembering a Password Logging in to a Remembered SiteConfiguring Omnipass Password ManagementIdentities and Password Management OmniPass User IdentitiesOmnipass Control Center Exporting an OmniPass User ProfileImporting an OmniPass User Profile Things to Know Regarding Import/ExportTroubleshooting User SettingsSystem Settings F e B o o k a 3 0 0 0 S e r i e s N o t e b o o k 106 DC Power Jack Device Ports Dimm Disk care IndexHard Disk Drive problems Hibernation Feature Infrared Port Internal LAN JackPoint and Write Touchpad Power Function KeyWireless LAN XD CardFalcon3.book Page 110 Thursday, May 24, 2007 844 AM