Cisco Systems Cisco 837 manual Problems After Router Is Running

Chapter 3 Troubleshooting

Problems After Router Is Running

Problems After Router Is Running

Table 3-2lists problems that could occur after the router has been up and running.

Table 3-2 Problems After Router Is Running

Symptom	Problem		Solutions
Problems with Ethernet	A cable-related		Perform the following steps:
connection. (ETHERNET	problem:		1. Make sure that the connectors at both
LED 1, 2, 3, or 4 is off.)
	•	Disconnected	ends of the cable are secure.
		cable.	2. Make sure that the cable is not
	•	Damaged cable.	physically damaged. If it is damaged,
			order another cable from
			Cisco Systems or replace it with a
			similar cable.
Connection to the ADSL line	A cable-related		• Make sure that the connectors are
is intermittent or lost. (The CD	problem:		secure at both ends of the cable.
LED on the front panel is off.)	•	Disconnected	• Make sure that the cable is not
		cable.	physically damaged. If it is damaged,
	•	Damaged cable.	order another cable from
			Cisco Systems or replace it with a
			similar cable.
Connection to the ADSL line	Problem with ADSL		Contact your ADSL line or WAN service
or WAN port is loose. (The CD	line or WAN service.		provider to determine whether there is a
LED and the ETHERNET			problem with the ADSL or WAN service.
LED 1, 2, 3, or 4 on the front
panel are off).

	Cisco 837 Router and SOHO 97 Router Hardware Installation Guide
78-14781-02		3-3