Definitions of Service Request Severity

Obtaining Additional Publications and Information

provides recommended solutions. If your issue is not resolved using the recommended resources, your service request will be assigned to a Cisco TAC engineer. The TAC Service Request Tool is located at this URL:

http://www.cisco.com/techsupport/servicerequest

For S1 or S2 service requests or if you do not have Internet access, contact the Cisco TAC by telephone. (S1 or S2 service requests are those in which your production network is down or severely degraded.) Cisco TAC engineers are assigned immediately to S1 and S2 service requests to help keep your business operations running smoothly.

To open a service request by telephone, use one of the following numbers:

Asia-Pacific: +61 2 8446 7411 (Australia: 1 800 805 227)

EMEA: +32 2 704 55 55

USA: 1 800 553 2447

For a complete list of Cisco TAC contacts, go to this URL:

http://www.cisco.com/techsupport/contacts

Definitions of Service Request Severity

To ensure that all service requests are reported in a standard format, Cisco has established severity definitions.

Severity 1 (S1)—Your network is “down,” or there is a critical impact to your business operations. You and Cisco will commit all necessary resources around the clock to resolve the situation.

Severity 2 (S2)—Operation of an existing network is severely degraded, or significant aspects of your business operation are negatively affected by inadequate performance of Cisco products. You and Cisco will commit full-time resources during normal business hours to resolve the situation.

Severity 3 (S3)—Operational performance of your network is impaired, but most business operations remain functional. You and Cisco will commit resources during normal business hours to restore service to satisfactory levels.

Severity 4 (S4)—You require information or assistance with Cisco product capabilities, installation, or configuration. There is little or no effect on your business operations.

Obtaining Additional Publications and Information

Information about Cisco products, technologies, and network solutions is available from various online and printed sources.

•Cisco Marketplace provides a variety of Cisco books, reference guides, and logo merchandise. Visit Cisco Marketplace, the company store, at this URL:

http://www.cisco.com/go/marketplace/

•The Cisco Product Catalog describes the networking products offered by Cisco Systems, as well as ordering and customer support services. Access the Cisco Product Catalog at this URL:

http://cisco.com/univercd/cc/td/doc/pcat/

Upgrading the 1200-Watt, AC-Input Power Supplies in the Cisco 7513

22	OL-6324-01

7513 specifications

The Cisco Systems 7513 is a robust router designed to address the demands of high-performance networking environments. Introduced as part of Cisco’s flagship 7500 Series, the 7513 is engineered to cater to enterprise and service provider requirements, delivering high availability, advanced traffic management capabilities, and exceptional scalability.

One of the key features of the Cisco 7513 is its modular architecture. This design allows for a mix-and-match approach to network interfaces, meaning that organizations can customize their routing capabilities according to specific needs. The router supports a variety of interface cards, including Ethernet, ATM, and POS (Packet over SONET) options, enabling seamless integration into different network topologies.

The 7513 is powered by Cisco’s innovative IOS (Internetwork Operating System), which is renowned for its reliability and feature-rich capabilities. This OS supports advanced routing protocols, including BGP, OSPF, and EIGRP, ensuring efficient data handling and routing decisions across complex and geographically dispersed networks. Additionally, the router accommodates Quality of Service (QoS) features that prioritize network traffic to guarantee optimal performance for critical applications.

In terms of performance, the Cisco 7513 can handle substantial data throughput, equipped with a powerful processor and sufficient memory capacity to support dynamic routing table populations and extensive functionalities. It is capable of delivering a routing capacity that meets the needs of both small enterprises and large service providers, making it a flexible choice.

Another significant characteristic of the 7513 is its support for redundancy and failover mechanisms. With options for redundant power supplies and enhanced cooling systems, the router is designed to operate continuously, ensuring high availability and minimal downtime. Furthermore, it supports Cisco’s High Availability features, such as Stateful Switchover, enhancing network reliability.

Security is an essential aspect of any modern router, and the Cisco 7513 comes equipped with various built-in security functionalities. These include access control lists (ACLs), Network Address Translation (NAT), and support for Virtual Private Networks (VPNs), which enable organizations to secure their data transmissions effectively.

In summary, the Cisco Systems 7513 is a versatile, high-capacity modular router suitable for a wide range of networking applications. Its advanced features, reliability, and scalability make it a critical component for enterprises and service providers seeking to enhance their infrastructure and meet evolving bandwidth demands. With its capacity to support diverse technologies and protocols, the 7513 remains a cornerstone in the realm of professional networking solutions.