Cisco Systems OL-5490-01 manual Obtaining Technical Assistance, Ordering Documentation

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About This Guide

Obtaining Technical Assistance

Ordering Documentation

You can find instructions for ordering documentation at this URL:

http://www.cisco.com/univercd/cc/td/doc/es_inpck/pdi.htm

You can order Cisco documentation in these ways:

•Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from the Networking Products MarketPlace:

http://www.cisco.com/en/US/partner/ordering/index.shtml

•Registered Cisco.com users can order the Documentation CD-ROM (Customer Order Number DOC-CONDOCCD=) through the online Subscription Store:

http://www.cisco.com/go/subscription

•Nonregistered Cisco.com users can order documentation through a local account representative by calling Cisco Systems Corporate Headquarters (California, U.S.A.) at 408 526-7208 or, elsewhere in North America, by calling 800 553-NETS (6387).

Documentation Feedback

You can submit comments electronically on Cisco.com. On the Cisco Documentation home page, click Feedback at the top of the page.

You can e-mail your comments to bug-doc@cisco.com.

You can submit your comments by mail by using the response card behind the front cover of your document or by writing to the following address:

Cisco Systems

Attn: Customer Document Ordering

170 West Tasman Drive

San Jose, CA 95134-9883

We appreciate your comments.

Obtaining Technical Assistance

Cisco provides Cisco.com, which includes the Cisco Technical Assistance Center (TAC) Website, as a starting point for all technical assistance. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from the Cisco TAC website. Cisco.com registered users have complete access to the technical support resources on the Cisco TAC website, including TAC tools and utilities.

Cisco.com

Cisco.com offers a suite of interactive, networked services that let you access Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world.

Cisco.com provides a broad range of features and services to help you with these tasks:

•Streamline business processes and improve productivity

•Resolve technical issues with online support

VPN Client User Guide for Mac OS X

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Contents VPN Client User Guide for Mac OS VPN Client User Guide for Mac OS N T E N T S Authentication Changing the Password on a Personal Certificate Notifications Contents AudienceTerminology Related DocumentationDocument Conventions Cisco.com Obtaining DocumentationData Formats Documentation CD-ROMOrdering Documentation Obtaining Technical AssistanceDocumentation Feedback Technical Assistance Center Cisco TAC WebsiteObtaining Additional Publications and Information Cisco TAC Escalation CenterUnderstanding the VPN Client Connection TechnologiesVPN Client Overview VPN Client Features Program FeaturesAdministrator Guide Authentication Features IPSec FeaturesVPN Client IPSec Attributes IPSec Attribute DescriptionXauth OL-5490-01 Verifying System Requirements Gathering Information You NeedPreconfiguring the VPN Client Obtaining the VPN Client SoftwarePreconfiguring the User Profile Preconfiguring the Global ProfileInstalling the VPN Client AuthenticationAuthorization Window VPN Client Installation Process IntroductionAccepting the License Agreement Selecting the Application DestinationChoosing the Installation Type Select Destination WindowEasy Install Window 10 Install Software Progress Window 11 Successful Installation Confirmation Window Uninstalling the VPN Client CLI Version Install Script NotesSudo /usr/local/bin/vpnuninstall Enter your password OL-5490-01 Navigating the User Interface VPN Client MenuOperating in Simple Mode Choosing a Run ModeVPN Client Window-Simple Mode Connection Entries Menu Main Menus-Simple ModeStatus Menu Operating in Advanced Mode VPN Client Window-Advanced ModeToolbar Action Buttons-Advanced Mode Main Tabs-Advanced ModeMain Menus-Advanced Mode Connection Entries MenuCertificates Menu 10 Status MenuRight-Click Menus Log MenuConnection Entries Tab Right-Click Menu 14 Connection Entries Right-Click MenuCertificates Tab Right-Click Menu 15 Certificates Tab Right-Click MenuConfiguring Connection Entries Creating a Connection EntryVPN Client Window Authentication Methods Group AuthenticationMutual Group Authentication Certificate AuthenticationCertificate Authentication Transport Settings Transport ParametersTransparent Tunneling Mode Enable Transport TunnelingAllow Local LAN Access Backup Servers Peer Response TimeoutEnter the hostname or IP address of the backup server to add Configuring Connection Entries Backup Servers Checking Prerequisites Establishing a Connection2shows the VPN Client window in simple mode Connecting to a Default Connection Entry Choosing Authentication MethodsShared Key Authentication VPN Group Name and Password Authentication Radius Server AuthenticationSecurID Authentication User Authentication for RadiusUsing Digital Certificates User Authentication for RSA SecurIDUsing the Certificate Store Enrolling and Managing CertificatesEnrolling Certificates Certificate StoreOnline Certificate Enrollment Entry Field Description Viewing the Enrollment Request Managing Enrollment RequestsDeleting an Enrollment Request Changing the Password on an Enrollment Request Retrying an Enrollment RequestImporting a Certificate Viewing a CertificateCertificate Properties Exporting a Certificate Whether the export is successfulDeleting a Certificate Successful Export Prompt11 Password Prompt for Deleting Enrollment Certificates Verifying a CertificateChanging the Password on a Personal Certificate Managing Connection Entries Importing a Connection EntryModifying a Connection Entry Import VPN ConnectionConnection Entry Settings Deleting a Connection EntryEnable Logging Event LoggingClear Logging Set Logging OptionsLog Class Description Module Opening the Log Window Logging LevelsViewing Statistics Log WindowTunnel Details Field DescriptionCisco VPN Client Administrator Guide lists all Route DetailsNotifications Statistics Window-Route Details10 Notifications Window D E IN-2 IN-3 IN-4 IN-5 IN-6 IN-7 IN-8