Cisco Systems WRK54G manual Appendix a Troubleshooting, Common Problems and Solutions

Page 46

Wireless-G Broadband Router

Appendix A: Troubleshooting

This appendix consists of two parts: “Common Problems and Solutions” and “Frequently Asked Questions.” Provided are possible solutions to problems that may occur during the installation and operation of the Router. Read the descriptions below to help you solve your problems. If you can’t find an answer here, check the Linksys website at www.linksys.com.

Common Problems and Solutions

1.I’m trying to access the Router’s Web-based Utility, but I do not see the login screen. Instead, I see a screen saying, “404 Forbidden.”

If you are using Windows Explorer, perform the following steps until you see the Web-based Utility’s login screen (Netscape Navigator will require similar steps):

1.Click File. Make sure Work Offline is NOT checked.

2.Press CTRL + F5. This is a hard refresh, which will force Windows Explorer to load new webpages, not cached ones.

3.Click Tools. Click Internet Options. Click the Security tab. Click the Default level button. Make sure the security level is Medium or lower. Then click the OK button.

2.I need to set a static IP address on a PC.

You can assign a static IP address to a PC by performing the following steps:

•For Windows 98SE and Me:

1.Click Start, Settings, and Control Panel. Double-click Network.

2.In The following network components are installed box, select the TCP/IP-> associated with your Ethernet adapter. If you only have one Ethernet adapter installed, you will only see one TCP/IP line with no association to an Ethernet adapter. Highlight it and click the Properties button.

3.In the TCP/IP properties window, select the IP address tab, and select Specify an IP address. Enter a unique IP address that is not used by any other computer on the network connected to the Router. Make sure that each IP address is unique for each PC or network device.

4.Click the Gateway tab, and in the New Gateway prompt, enter 192.168.1.1, which is the default IP address of the Router. Click the Add button to accept the entry.

5.Click the DNS tab, and make sure the DNS Enabled option is selected. Enter the Host and Domain names (e.g., John for Host and home for Domain). Enter the DNS entry provided by your ISP. If your ISP has not provided the DNS IP address, contact your ISP to get that information or go to its website for the information.

6.Click the OK button in the TCP/IP properties window, and click Close or the OK button for the Network window.

7.Restart the computer when asked.

Appendix A: Troubleshooting

40

Common Problems and Solutions

Page 45 Page 47
Image 46
Page 45 Page 47
Contents 802 GHz .11g Wireless- G Copyright and Trademarks Word definitionTable of Contents Appendix B Wireless Security Appendix a TroubleshootingAppendix C Upgrading Firmware Appendix D Windows Help List of Figures Router’s Back Panel23 Wireless Tab Wireless Security Radius Introduction WelcomeWhat’s in this User Guide? Wireless-G Broadband Router Ssid service set identifier your wireless network’s name Planning Your Wireless NetworkAd-Hoc versus Infrastructure Mode Network TopologyPlanning Your Wireless Network Network Layout Getting to Know the Wireless-G Broadband Router Back PanelFront Panel DMZConnecting the Wireless-G Broadband Router OverviewConnecting Your Network Devices Hardware Installation for Connection to Another Router Router Wireless-G Broadband Multiple PCsConnecting the Power Configuring the Wireless-G Broadband Router Password ScreenSetup Tab Basic Setup Internet SetupPPPoE Connection Type L2TP Connection Type Optional Settings Network Address Server Settings Dhcp Setup Tab Ddns 13 Setup Tab Ddns DynDNS accountSetup Tab MAC Address Clone 15 Setup Tab MAC Address CloneSetup Tab Advanced Routing 16 Setup Tab Advanced Routing GatewayWireless Tab Basic Wireless Settings Wireless Tab Wireless Security 19 Wireless Tab Wireless Security WPA Personal22 Wireless Tab Wireless Security WPA2 Enterprise 23 Wireless Tab Wireless Security Radius Wireless Tab Wireless MAC Filter 25 Wireless Tab Wireless MAC FilterWireless Tab Advanced Wireless Settings Synchronize the wireless networkSecurity Tab Firewall Security Tab VPN PassthroughAccess Restrictions Tab Internet Access To create an Internet Access policy33 Port Services Applications and Gaming Tab Port Range Forward 34 Applications and Gaming Tab Port Range ForwardApplications & Gaming Tab Port Triggering Port TriggeringApplications and Gaming Tab DMZ Applications and Gaming Tab QoSAdd a New Application For the application Administration Tab Management Administration Tab LogAdministration Tab Diagnostics 41 Administration Tab DiagnosticsAdministration Tab Firmware Upgrade Administration Tab Factory DefaultsAdministration Tab Config Management Status Tab Router 47 Status Tab RouterStatus Tab Wireless Status Tab Local NetworkCommon Problems and Solutions Appendix a TroubleshootingNeed to set a static IP address on a PC Wireless-G Broadband Router Open a command prompt. For Windows 98SE and Me Application Start and End Protocol IP Address Enabled Can’t get the Internet game, server, or application to work Wireless-G Broadband Router Firmware upgrade failed, and/or the Power LED is flashing To start over, I need to set the Router to factory defaultNeed to upgrade the firmware My DSL service’s PPPoE is always disconnectingPower LED keeps flashing Frequently Asked Questions What is Network Address Translation and what is it used for? Does the Router support ICQ send file?How can I block corrupted FTP downloads? What is the Ieee 802.11g standard? What is DMZ Hosting?What are the advanced features of the Router? Is the Router cross-platform compatible?What Ieee 802.11b features are supported? What is the Ieee 802.11b standard?What Ieee 802.11g features are supported? What is ad-hoc mode?What is Spread Spectrum? What is ISM band?What is DSSS? What is FHSS? And what are their differences? How do I reset the Router? What is WEP?What is a MAC Address? How do I resolve issues with signal loss?Security Precautions Appendix B Wireless SecuritySecurity Threats Facing Wireless Networks Appendix B Wireless Security Wireless-G Broadband Router Figure C-1 Upgrade Firmware Appendix C Upgrading FirmwareAppendix D Windows Help TCP/IPWindows 98SE or Me Instructions Windows 2000 or XP InstructionsFor the Router’s Web-based Utility Figure E-4 MAC Address Filter ListAppendix F Glossary Wireless-G Broadband Router Wireless-G Broadband Router Wireless-G Broadband Router Wireless-G Broadband Router Wireless-G Broadband Router Wireless-G Broadband Router Appendix G Specifications WRK54GOperating Temp Appendix H Warranty Information Limited WarrantyAppendix I Regulatory Information FCC StatementSafety Notices Appendix J Contact Information

WRK54G specifications

The Cisco Systems WRK54G is a versatile wireless router designed to meet the demands of home and small office networking. Renowned for its reliability, it offers a range of features that cater to both casual users and tech-savvy individuals.

At its core, the WRK54G is built on the IEEE 802.11g standard, which supports data transfer rates of up to 54 Mbps. This makes it suitable for various internet-based applications, including browsing, streaming, and online gaming. Additionally, it is backward compatible with the earlier 802.11b standard, ensuring that users with older devices can still enjoy connectivity.

One of the standout features of the WRK54G is its wireless connectivity, which allows users to connect multiple devices without the need for cumbersome cabling. This is especially beneficial in environments where mobility is essential. The router employs robust security protocols, including WEP, WPA, and WPA2, to safeguard the network from unauthorized access and ensure the integrity of data transmission.

In terms of hardware, the WRK54G is equipped with a built-in four-port Ethernet switch, enabling wired connections for devices that require stable and faster internet access, such as desktop computers and gaming consoles. This dual capability of wired and wireless networking makes it a flexible solution for diverse user needs.

Another noteworthy characteristic of the WRK54G is its support for Quality of Service (QoS) functionalities. QoS technology prioritizes bandwidth for specific applications, ensuring that essential services such as VoIP and video streaming receive the necessary resources for optimal performance. This feature is vital for users who rely on uninterrupted internet access for work or entertainment.

Additionally, the router features an intuitive web-based interface that simplifies setup and configuration. Users can easily manage their network settings, create a secure wireless environment, and monitor connected devices without requiring extensive technical knowledge.

In conclusion, the Cisco Systems WRK54G is a reliable and feature-rich wireless router that supports modern networking demands. With its solid performance, robust security measures, dual connectivity options, and user-friendly interface, it remains a practical choice for both home and small business users looking to establish a seamless network experience. Whether for streaming, gaming, or web browsing, the WRK54G provides a solid foundation for a comprehensive wireless networking solution.
Top Page Image Contents