Cisco Systems WRT54GP2 manual Am not able to access the Router’s Web-based Utility Setup

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Wireless-G Broadband Router with 2 Phone Ports

C.Make sure you are using the right Internet settings. Contact your ISP to see if your Internet connection type is DHCP, Static IP Address, or PPPoE (commonly used by DSL consumers). Please refer to the Basic Setup section of “Chapter 5: Configuring the Router” for details on Internet Connection Type settings.

D.Make sure you use the right cable. Check to see if the Internet LED is solidly lit.

E.Make sure the cable connecting from your cable or DSL modem is connected to the Router’s Internet port. Verify that the Status page of the Router’s Web-based Utility shows a valid IP address from your ISP.

F.Turn off the computer, Router, and cable/DSL modem. Wait 30 seconds, and then turn on the Router, cable/DSL modem, and computer. Check the Status tab of the Router’s Web-based Utility to see if you get an IP address.

6.I am not able to access the Router’s Web-based Utility Setup page.

A.Refer to “Problem #4, I want to test my Internet connection” to verify that your computer is properly connected to the Router.

B.Refer to “Appendix C: Finding the MAC Address and IP Address for Your Ethernet Adapter” to verify that your computer has an IP Address, Subnet Mask, Gateway, and DNS.

C.Set a static IP address on your system; refer to “Problem #3: I need to set a static IP address on a PC.”

D.Refer to “Problem #12: I am a PPPoE user, and I need to remove the proxy settings or the dial-up pop-up window.”

7.I can’t get my Virtual Private Network (VPN) to work through the Router.

Access the Router’s web interface by going to http://192.168.15.1 or the IP address of the Router, and go to the Security => VPN Passthrough tab. Make sure you have IPsec passthrough and/or PPTP passthrough enabled.

VPNs that use IPSec with the ESP (Encapsulation Security Payload known as protocol 50) authentication will work fine. At least one IPSec session will work through the Router; however, simultaneous IPSec sessions may be possible, depending on the specifics of your VPNs.

Appendix A: Troubleshooting

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Common Problems and Solutions

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Contents Wireless- G Copyright and Trademarks How to Use this GuideWord definition Table of Contents Wireless-G Broadband Router with 2 Phone Ports Wireless Network Access Wireless Security WPAWireless Security Wireless Security WEP32 Administration Tab Log Welcome IntroductionWhat’s in this Guide? Introduction What’s in this Guide? Wireless-G Broadband Router with 2 Phone Ports Network Topology Planning Your Wireless NetworkAd-Hoc versus Infrastructure Mode Ssid your wireless network’s nameNetwork Layout Phone2 Back PanelFront Panel Getting to Know the Router Front Panel Wireless-G Broadband Router with 2 Phone Ports Overview Connecting the RouterConnect a PC Connection InstructionsConfiguring the Router Wireless SetupSecurity Voice AdministrationApplications & Gaming Status How to Access the Web-based UtilityObtain an IP automatically Setup Tab Basic SetupInternet Setup Internet Connection TypePPPoE Static IPPPPoE RAS for SingTelPptp Heart Beat Signal Heart Beat SignalPacket a unit of data sent over a network Network SetupOptional Settings Router IPNetwork Address Server Settings Dhcp Time Setting Setup Tab DdnsTZO.com DynDNS.orgMAC Clone Setup Tab MAC Address Clone12 Setup Tab Advanced Routing Setup Tab Advanced Routing13 Routing Table Entry List Wireless Tab Basic Wireless Settings 15 Wireless Tab Wireless Security WPA Pre-Shared Key Wireless Tab Wireless Security16 Wireless Tab Wireless Security WPA Radius 18 Wireless Tab Wireless Network Access Wireless Tab Wireless Network Access20 Advanced Wireless Settings Wireless Tab Advanced Wireless SettingsWireless-G Broadband Router with 2 Phone Ports Filter MAC Address Security Tab FilterFilter IP Address Range Filter Port RangeInternet requests Block WAN RequestsVPN Passthrough Security Tab VPN PassthroughPort Range Voice TabApplications & Gaming Tab Port Range Forwarding Port Range Forwarding26 Applications & Gaming Tab Port Triggering UPnP Forwarding Applications & Gaming Tab UPnP ForwardingForwarded Range Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports DMZ Applications & Gaming Tab DMZApplication-based QoS Applications & Gaming Tab QoSSpecific Port# fields Port-based QoSVoice QoS Remote Router Access Administration Tab ManagementRouter Password Local Router AccessUPnP Backup and RestoreLog Administration Tab LogFirmware with a newer version Administration Tab Factory DefaultsAdministration Tab Firmware Upgrade Runs a networking deviceLine2 Status Status Tab VoiceInformation Line1 Status38 Status Tab Router Status Tab RouterLocal Network Status Tab Local NetworkStatus Tab Wireless Common Problems and Solutions Appendix a TroubleshootingNeed to set a static IP address on a PC For Windows 98 and MillenniumFor Windows XP For WindowsWant to test my Internet connection For Windows XP Configuring the Router for details Am not able to access the Router’s Web-based Utility Setup Need to set up a server behind my Router TCP Application Start and End Protocol IP Address EnabledCan’t get the Internet game, server, or application to work Wireless-G Broadband Router with 2 Phone Ports For Netscape 4.7 or higher To start over, I need to set the Router to factory defaultMy DSL service’s PPPoE is always disconnecting For Microsoft Internet Explorer 5.0 or higherWireless-G Broadband Router with 2 Phone Ports Need to use port triggering Can I make calls while I’m browsing the Internet? Frequently Asked QuestionsHow do I make a phone call? Can I make calls if my Internet connection is down?Is IPSec Passthrough supported by the Router? Where is the Router installed on the network?Does the Router support IPX or AppleTalk? How can I block corrupted FTP downloads? Wireless-G Broadband Router with 2 Phone Ports What is DMZ Hosting? If all else fails in the installation, what can I do?Will the Router function in a Macintosh environment? How can I check whether I have static or Dhcp IP addresses? Is the Router cross-platform compatible?How many ports can be simultaneously forwarded? Which modems are compatible with the Router?What is the Ieee 802.11g standard? What is the Ieee 802.11b standard?What Ieee 802.11b features are supported? What is infrastructure mode? What is ad-hoc mode?What is roaming? What is Spread Spectrum? What is ISM band?What is a MAC Address? What is DSSS? What is FHSS? And what are their differences?What is WEP? What is WPA?Have excellent signal strength, but I cannot see my network How do I resolve issues with signal loss?Wireless-G Broadband Router with 2 Phone Ports Security Precautions Appendix B Wireless SecuritySecurity Threats Facing Wireless Networks Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Windows 98 or Me Instructions Figure C-1 IP Configuration ScreenFor the Router’s Web-based Utility Windows 2000 or XP InstructionsShared Resources Appendix D Windows HelpNetwork Neighborhood/My Network Places Appendix D Windows Help Appendix E Glossary Appendix E Glossary Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports UPnP able/cert Certified Appendix F SpecificationsModel Voice ProtocolWarranty Year Limited Dimensions 32 x 1.89 x H x DStorage Humidity Limited Warranty Appendix G Warranty InformationAppendix G Warranty Information FCC Statement Appendix H Regulatory InformationSafety Notices Appendix I Contact Information Appendix I Contact Information