Cisco Systems WRT54GP2 For Microsoft Internet Explorer 5.0 or higher, For Netscape 4.7 or higher

Page 72

Wireless-G Broadband Router with 2 Phone Ports

12.I am a PPPoE user, and I need to remove the proxy settings or the dial-up pop-up window.

If you have proxy settings, you need to disable these on your computer. Because the Router is the gateway for the Internet connection, the computer does not need any proxy settings to gain access. Please follow these directions to verify that you do not have any proxy settings and that the browser you use is set to connect directly to the LAN.

For Microsoft Internet Explorer 5.0 or higher:

A.Click Start, Settings, and Control Panel. Double-click Internet Options.

B.Click the Connections tab.

C.Click the LAN settings button and remove anything that is checked.

D.Click the OK button to go back to the previous screen.

E.Click the option Never dial a connection. This will remove any dial-up pop-ups for PPPoE users.

For Netscape 4.7 or higher:

A.Start Netscape Navigator, and click Edit, Preferences, Advanced, and Proxies.

B.Make sure you have Direct connection to the Internet selected on this screen.

C.Close all the windows to finish.

13.To start over, I need to set the Router to factory default.

Hold the Reset button for approximately five seconds and then release it. This will return the password, forwarding, and other settings on the Router to the factory default settings. In other words, the Router will revert to its original factory configuration.

14.My DSL service’s PPPoE is always disconnecting.

PPPoE is not actually a dedicated or always-on connection. The DSL ISP can disconnect the service after a period of inactivity, just like a normal phone dial-up connection to the Internet. There is a setup option to “keep alive” the connection. This may not always work, so you may need to re-establish connection

66	Appendix A: Troubleshooting
	Common Problems and Solutions

Image 72

Contents Wireless- G How to Use this Guide Copyright and TrademarksWord definition Table of Contents Wireless-G Broadband Router with 2 Phone Ports Wireless Security WPA Wireless SecurityWireless Security WEP Wireless Network Access32 Administration Tab Log Introduction WelcomeWhat’s in this Guide? Introduction What’s in this Guide? Wireless-G Broadband Router with 2 Phone Ports Planning Your Wireless Network Ad-Hoc versus Infrastructure ModeSsid your wireless network’s name Network TopologyNetwork Layout Back Panel Phone2Front Panel Getting to Know the Router Front Panel Wireless-G Broadband Router with 2 Phone Ports Connecting the Router OverviewConnection Instructions Connect a PCConfiguring the Router Setup WirelessSecurity Administration VoiceApplications & Gaming How to Access the Web-based Utility StatusSetup Tab Basic Setup Internet SetupInternet Connection Type Obtain an IP automaticallyStatic IP PPPoERAS for SingTel PPPoEPptp Heart Beat Signal Heart Beat SignalNetwork Setup Optional SettingsRouter IP Packet a unit of data sent over a networkNetwork Address Server Settings Dhcp Setup Tab Ddns Time SettingDynDNS.org TZO.comSetup Tab MAC Address Clone MAC CloneSetup Tab Advanced Routing 12 Setup Tab Advanced Routing13 Routing Table Entry List Wireless Tab Basic Wireless Settings Wireless Tab Wireless Security 15 Wireless Tab Wireless Security WPA Pre-Shared Key16 Wireless Tab Wireless Security WPA Radius Wireless Tab Wireless Network Access 18 Wireless Tab Wireless Network AccessWireless Tab Advanced Wireless Settings 20 Advanced Wireless SettingsWireless-G Broadband Router with 2 Phone Ports Security Tab Filter Filter IP Address RangeFilter Port Range Filter MAC AddressBlock WAN Requests Internet requestsSecurity Tab VPN Passthrough VPN PassthroughVoice Tab Applications & Gaming Tab Port Range ForwardingPort Range Forwarding Port Range26 Applications & Gaming Tab Port Triggering Applications & Gaming Tab UPnP Forwarding UPnP ForwardingForwarded Range Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Applications & Gaming Tab DMZ DMZApplications & Gaming Tab QoS Application-based QoSPort-based QoS Specific Port# fieldsVoice QoS Administration Tab Management Router PasswordLocal Router Access Remote Router AccessBackup and Restore UPnPAdministration Tab Log LogAdministration Tab Factory Defaults Administration Tab Firmware UpgradeRuns a networking device Firmware with a newer versionStatus Tab Voice InformationLine1 Status Line2 StatusStatus Tab Router 38 Status Tab RouterStatus Tab Local Network Local NetworkStatus Tab Wireless Appendix a Troubleshooting Common Problems and SolutionsFor Windows 98 and Millennium Need to set a static IP address on a PCFor Windows For Windows XPWant to test my Internet connection For Windows XP Configuring the Router for details Am not able to access the Router’s Web-based Utility Setup Need to set up a server behind my Router Application Start and End Protocol IP Address Enabled TCPCan’t get the Internet game, server, or application to work Wireless-G Broadband Router with 2 Phone Ports To start over, I need to set the Router to factory default My DSL service’s PPPoE is always disconnectingFor Microsoft Internet Explorer 5.0 or higher For Netscape 4.7 or higherWireless-G Broadband Router with 2 Phone Ports Need to use port triggering Frequently Asked Questions How do I make a phone call?Can I make calls if my Internet connection is down? Can I make calls while I’m browsing the Internet?Where is the Router installed on the network? Is IPSec Passthrough supported by the Router?Does the Router support IPX or AppleTalk? How can I block corrupted FTP downloads? Wireless-G Broadband Router with 2 Phone Ports If all else fails in the installation, what can I do? What is DMZ Hosting?Will the Router function in a Macintosh environment? Is the Router cross-platform compatible? How many ports can be simultaneously forwarded?Which modems are compatible with the Router? How can I check whether I have static or Dhcp IP addresses?What is the Ieee 802.11b standard? What is the Ieee 802.11g standard?What Ieee 802.11b features are supported? What is ad-hoc mode? What is infrastructure mode?What is roaming? What is ISM band? What is Spread Spectrum?What is DSSS? What is FHSS? And what are their differences? What is WEP?What is WPA? What is a MAC Address?How do I resolve issues with signal loss? Have excellent signal strength, but I cannot see my networkWireless-G Broadband Router with 2 Phone Ports Appendix B Wireless Security Security PrecautionsSecurity Threats Facing Wireless Networks Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Figure C-1 IP Configuration Screen Windows 98 or Me InstructionsWindows 2000 or XP Instructions For the Router’s Web-based UtilityAppendix D Windows Help Shared ResourcesNetwork Neighborhood/My Network Places Appendix D Windows Help Appendix E Glossary Appendix E Glossary Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Wireless-G Broadband Router with 2 Phone Ports Appendix F Specifications ModelVoice Protocol UPnP able/cert CertifiedDimensions 32 x 1.89 x H x D Warranty Year LimitedStorage Humidity Appendix G Warranty Information Limited WarrantyAppendix G Warranty Information Appendix H Regulatory Information FCC StatementSafety Notices Appendix I Contact Information Appendix I Contact Information