Cisco Systems WRT110 Appendix a Troubleshooting, Your computer cannot connect to the Internet

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Appendix A

Troubleshooting

Appendix A:

Troubleshooting

Your computer cannot connect to the Internet.

Follow these instructions until your computer can connect to the Internet:

•• Make sure that the Router is powered on. The Power LED should be blue and not flashing.

•• If the Power LED is flashing, then power off all of your network devices, including the modem, Router, and computers. Then power on each device in the following order:

1.Cable or DSL modem

2.Router

3.Computer

•• Check the cable connections. The computer should be connected to one of the ports numbered 1-4 on the Router, and the modem must be connected to the Internet port on the Router.

The modem does not have an Ethernet port.

The modem is a dial-up modem for traditional dial-up service. To use the Router, you need a cable/DSL modem and high-speed Internet connection.

You cannot use the DSL service to connect manually to the Internet.

After you have installed the Router, it will automatically connect to your Internet Service Provider (ISP), so you no longer need to connect manually.

The DSL telephone line does not fit into the Router’s Internet port.

The Router does not replace your modem. You still need your DSL modem in order to use the Router. Connect the telephone line to the DSL modem, insert the setup CD into your computer, and then follow the onscreen instructions.

When you double-click the web browser, you are prompted for a username and password. If you want to get rid of the prompt, follow these instructions.

Launch the web browser and perform the following steps (these steps are specific to Internet Explorer but are similar for other browsers):

1.Select Tools > Internet Options.

2.Click the Connections tab.

3.Select Never dial a connection.

4.Click OK.

The Router does not have a coaxial port for the cable connection.

The Router does not replace your modem. You still need your cable modem in order to use the Router. Connect your cable connection to the cable modem, insert the setup CD into your computer, and then follow the onscreen instructions.

The computer cannot connect wirelessly to the network.

Make sure the wireless network name or SSID is the same on both the computer and the Router. If you have enabled wireless security, then make sure the same security method and key are used by both the computer and the Router.

You need to modify the settings on the Router.

Open the web browser (for example, Internet Explorer or Firefox), and enter the Router’s IP address in the address field (the default IP address is 192.168.1.1). When prompted, leave the User name field blank and enter the password to the Router (the default is admin). Click the appropriate tab to change the settings.

WEB: If your questions are not addressed here, refer to the Linksys website, www.linksys.com.

RangePlus Wireless Router

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Contents RangePlus Wireless Router About This Guide Icon DescriptionsOnline Resources Copyright and TrademarksTable of Contents Appendix D Regulatory Information Appendix E Software License AgreementHorizontal Placement Chapter Product OverviewFront Panel Back PanelWall-Mounting Placement Suggested Mounting HardwareAdditional Security Tips Chapter Wireless Security ChecklistGeneral Network Security Guidelines Chapter Advanced Configuration How to Access the Web-Based UtilitySetup Basic Setup Internet SetupStatic IP PPPoEOptional Settings Telstra CableNetwork Setup Dhcp Server SettingRouter IP Dhcp ReservationSetup Ddns Time SettingDdns Service DynDNS.orgSetup MAC Address Clone Setup Advanced RoutingMAC Address Clone Advanced RoutingRouting Table Wireless Basic Wireless SettingsBasic Wireless Settings Wireless Security Wireless Wireless SecurityWi-Fi Protected Setup WPA Personal WPA2 PersonalWPA Enterprise WPA2 EnterpriseRadius Wireless Wireless MAC Filter Wireless MAC FilterAccess Restriction MAC Address Filter ListAdvanced Wireless Wireless Client ListSecurity Firewall FirewallInternet Filter Web FilterInternet Access Policy Security VPN PassthroughVPN Passthrough SummaryApplications and Gaming Single Port Forwarding Port Range Forwarding Applications and Gaming Port Range ForwardingSingle Port Forwarding Applications & Gaming Port Range Triggering Applications and Gaming DMZPort Range Triggering Dhcp Client TableQoS Quality of Service WirelessInternet Access Priority Applications and Gaming QoSAdministration Management Online GamesMAC Address Ethernet PortAdministration Log ManagementLog Administration DiagnosticsDiagnostics Administration Factory Defaults Administration Firmware UpgradeFactory Defaults Upgrade FirmwareStatus Router Status Local NetworkStatus Wireless Network Wireless NetworkAppendix a Troubleshooting Your computer cannot connect to the InternetAppendix B Specifications EnvironmentalExclusions and Limitations Limited WarrantyObtaining Warranty Service Technical Support Safety Notices FCC StatementFCC Radiation Exposure Statement Industry Canada StatementWireless Disclaimer Avis d’Industrie CanadaDansk Danish Miljøinformation for kunder i EU Regulatory Information Norsk Norwegian Miljøinformasjon for kunder i EU Regulatory Information Schedule 1 Linksys Software License Agreement Software in Linksys ProductsSoftware Licenses Schedule PreambleSoftware License Agreement Software License Agreement No Warranty OpenSSL License Original SSLeay License8041510B-DF