Play

Cannot play a disc.

•Clean the disc.

•Make sure that the home theater supports the type of disc (see 'Media formats' on page 43).

•Make sure that the home theater supports the region code of the disc (see 'Region codes' on page 43).

•If the disc is a DVD±RW or DVD±R disc, make sure that it is finalized.

Cannot play a DivX file.

•Make sure that the DivX file is encoded according to the 'Home Theater Profile' with the DivX encoder.

•Make sure that the DivX file is complete.

DivX do not display correctly.

•Make sure that the subtitle file name is the same as the movie file name (see 'Subtitles' on page 31).

•Select the correct character set: 1) Press

OPTIONS. 2) Select [Character set]. 3) Select the supported character set. 4) Press OK.

Cannot read the contents of a USB storage device.

•Make sure that the format of the USB storage device is compatible with the home theater.

•Make sure that the file system on the USB storage device is supported by the home theater.

'No entry' or 'x' sign appears on the TV.

•The operation is not possible.

EasyLink does not work.

•Make sure that the home theater is connected to a Philips brand EasyLink TV, and the EasyLink option is turned on (see 'Set up EasyLink (HDMI-CEC control)' on page 25).

•For TVs from different manufacturers, the HDMI CEC could be called differently.

Check theTV user manual on how to enable it.

When you switch on the TV, the home theater automatically switches on.

•This behavior is normal when you are using Philips EasyLink (HDMI-CEC).To make the home theater work independently, switch off EasyLink.

Cannot access BD-Live features.

•Make sure that the home theater is connected to the network. Use a wired network connection (see 'Set up the wired network' on page 27), or wireless network connection (see 'Set up the wireless network' on page 27).

•Make sure that the network is set up. Use a wired network installation (see 'Set up the wired network' on page 27), or wireless network installation (see 'Set up the wireless network' on page 27).

•Make sure that the Blu-ray disc supports BD-Live features.

•Clear memory storage (see 'BD-Live on Blu-ray' on page 30).

My 3D video played in 2D mode.

•Make sure that your home theater is connected to a 3D TV through an HDMI cable.

•Make sure that the disc is a Blu-ray 3D disc, and the Blu-ray 3D video option is on (see 'BD-Live on Blu-ray' on page 30).

TV screen is black when you play a Blu-ray 3D video or a DivX copy protected video.

•Make sure that the home theater is connected to the TV through an HDMI cable.

•Switch to the correct HDMI source on the TV.

Cannot download video from an online video store.

•Make sure that your home theater is connected to the TV through an HDMI cable.

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