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| Problem Solving |
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| Table | |
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| Symptom | Probable Cause | Corrective Action |
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| Serial Port 1 or | There is low serial port | Ensure that serial port activity |
| Serial Port 2 | activity or no serial port | is present. If the Serial Port |
| Activity LED is | activity. | Activity LED still fails to turn |
| off. |
| on, then turn the unit off by |
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| removing it from the power |
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| supply. Check that the Serial |
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| Port Activity LED blinks |
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| during the LED powerup self- |
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| test. |
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| If the Serial Port Activity LED |
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| blinks, then the Serial Port |
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| Activity LED portion of testing |
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| has passed. If the Serial Port |
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| Activity LED still fails to turn |
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| on, then the router is defective. |
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| Ensure that the cable | Replace the router. |
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| has activity on it. If the |
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| LED still fails to turn |
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| on, then the port is |
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| defective. |
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| Console | Wrong cable. | Try connecting the console |
| terminal does |
| terminal to the router using a |
| not appear work. |
| null modem cable with the |
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| appropriate |
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| connector on the router end. |
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| Wrong baud rate. | Send a BREAK to the console |
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| and then press <Return> |
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| several times until the console |
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| responds. Proper baud rates are |
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| 300, 1200, 2400, 4800, 9600, |
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| 19200, and 38400. |
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| Defective router. | Replace the router. |
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