Citrix Systems 9000 Series manual SSL VPN Session Error Codes, Trace Tab

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Troubleshooting the SSL VPN Client

from one of four levels of detail as shown in the following figure.

Figure 5-1 Trace Tab

5.2SSL VPN Session Error Codes

The error codes, displayed by the SSL VPN session window, are displayed in the following table.

Table 5-1Error codes

Error Code

Description

 

 

0001-1000

Normal operation

 

 

1001-2000

Internal error

 

 

2001-3000

SSL VPN client errors

 

 

3001-4000

Browser errors

 

 

4001-5000

Windows Client Side Cleanup errors

 

 

Note All the 2xxx and 3xxx error messages are displayed in black.

The following table lists the specific error codes displayed by the SSL VPN ses- sion. It also provides a description of these error codes.

5-2

SSL VPN User’s Guide

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Contents SSL VPN User’s Guide for the Windows Platform Page Page Page Contents Troubleshooting the SSL VPN Client SSL VPN Overview SSL VPN ArchitectureSSL VPN Overview Getting Started Using the SSL VPN Browser Plug-inSystem Requirements 1Security Alert window 2SSL VPN Login 5Browser plug-in being loaded 6Session window with the portal page in the background Using the SSL VPN Agent 7Download prompt8The Security Alert window 9SSL VPN Login 10Download Terminating the SSL VPN Session 12 PortalTerminating the Session for the Agent 13Confirmation message box16 Exit message Terminating the Session for the Browser Plug-in Understanding the Cleanup ProcessUnderstanding the Data Sets 18 List pane Client authentication certificate Applications that have accessed Sslvpn servicesPasswords and autocomplete data stored by browser NetScaler agent and activex browser plug-inCleanup Logs Cleanup LevelBrowser cache cookies and temporary files Using the SSL VPN Portal PortalUsing Portal Tools HomePing Pane Bookmarks PaneRemove a bookmark 3Add BookmarkFile Transfer 4Remove bookmarkTop Panel 5File TransferLeft Panel Left panel Right PanelTo log on to a file server Right panel To download a file from a remote serverTo upload a file to the remote server ThemesTo remove a folder, subfolder, or file Selecting a theme for the SSL VPN session Customizing your theme9Customize your theme Configuring Login Settings Configuring the SSL VPN ClientUsing Native Login 1Gateway Enterprise Edition dialog box Configuring Native Login 3Configuration dialog boxClick the Options tab. The Options pane is displayed Setting the SSL VPN Gateway 6Citrix Access Gateway Options dialog boxConfiguring Proxy Settings Configuring Security SettingsConfiguring a Secondary Password Configuring Interception Settings Configuring Split Tunneling8List of IP addresses, ports, and applications Configuring Split DNS Managing Domain Conflicts 9Domain conflicts caused by identical domains Managing Network Conflicts 10List of networks on the remote intranetLocal LAN Access When Split Tunneling is Disabled 11Incorrect routing of traffic due to network conflictsConfiguring the SSL VPN Client Configuring the SSL VPN Client Troubleshooting the SSL VPN Client Debugging the SSL VPN ClientSSL VPN Session Error Codes Trace TabCodes Message Explanation Action Permissions in the Windows Login failed SSL Accounts, the plug-in must Incorrect OS Version VPN Compression Statistics Connection Logs 2Compression Tab3Connection log Why does SSL VPN not work with MS Windows 9x? FAQsDoes SSL VPN use a client side IP address? What should the client do when Windows crashes? Why does NetBios not access data on my computer?Uninstalling the SSL VPN Clients Uninstalling the Browser Plug-inFigure A-2Settings dialog box Uninstalling the Agent Figure A-3Downloaded Program Files folder

9000 Series specifications

Citrix Systems is a leader in virtualization technology, known for its robust solutions that facilitate remote access and enhance productivity. One of its noteworthy offerings is the Citrix 9000 Series, which is designed to optimize application delivery and provide excellent user experiences in enterprise environments.

The Citrix 9000 Series is built on advanced technologies that ensure high performance and reliability. One of the standout features is its ability to intelligently manage and route application traffic, reducing latency and ensuring that users receive quick and efficient access to virtual applications and desktops. This is critical in today's fast-paced work environment, where every second counts regarding application response times.

Another key characteristic of the Citrix 9000 Series is its support for a wide range of protocols, including HDX (High Definition User Experience), which enhances the performance of virtual applications across various network conditions. This responsiveness ensures that graphical applications run smoothly, even in bandwidth-constrained environments, making it ideal for remote workers and those using mobile devices.

Security is a top priority for Citrix, and the 9000 Series includes several features to protect sensitive data and provide safe access to applications. With support for advanced encryption and multi-factor authentication, organizations can ensure that only authorized users access their virtualized environments. Additionally, the system offers comprehensive monitoring and analytics to help IT teams identify performance issues and potential security threats proactively.

Scalability is another significant advantage of the Citrix 9000 Series. Whether a company is expanding its workforce or requiring additional resources to manage seasonal demands, this system can efficiently scale to meet those needs. It supports a variety of workloads, from small businesses to large enterprises, which ensures that organizations can adapt and grow without needing to overhaul their entire infrastructure.

Lastly, the user experience is thoughtfully crafted in the Citrix 9000 Series. The solution provides customizable user interfaces, enabling organizations to tailor the look and feel of applications to align with corporate branding while offering a seamless experience across devices.

In conclusion, the Citrix 9000 Series combines advanced features, scalability, security, and user-centric design, making it an excellent choice for organizations looking to enhance their application delivery and remote access capabilities.