DOCSIS 1.0/ 1.1 Equivalent Cable Modem
Section 2: Troubleshooting Network Problems
If you have been referred to this section from one of the paragraphs above then there is a possible problem with your cable network. Contact your CATV ISP to check if the network is functioning correctly. If the network is functioning correctly then there is likely a problem with your cable modem. Contact your CATV ISP.
Section 3: Troubleshooting User Application Problems
Question 7: If CATV ISP provides one IP address only, how do I switch CPE?
Answer: Possible Solutions:
You may switch CPE in two ways:
1.On same computer, switch between Ethernet and USB interfaces
2.Switch from A computer to B computer
No matter how you switch CPE, please be noted that this cable modem is following with DOCSIS specification definition. The DOCSIS rules if changing to the other CPE device, the cable modem learned original CPE information can't be replaced.
You have to do restart (power cycle) or reset the cable modem and follow with the Ethernet or USB installation to set up your cable modem.
Question 8: How to Offer Multiple Users to Operate on One Cable Modem
Answer: Possible Solutions:
1.Connecting to 2 Computer Devices through Ethernet and USB Interfaces: This cable modem provides you the feature for Ethernet and USB interfaces to operate on 2 different computer devices simultaneously. However, you have to obtain additional IP addresses from your CATV ISP.
2.Connecting to More Than one Computer Devices through Ethernet Interface using an External Hub:
The Cable Modem can simultaneously support up to 15 host devices. The actual number may be limited by your CATV ISP. If your CATV ISP allows you to use multiple IP addresses, you may attach multiple computers or other IP devices using an external hub.
Question 9: How to check if the USB Installation is completed?
Answer:
Using USB with the Windows 98 or Windows Me Operating System
1. Click Network on Control Panel, make sure USB Cable Modem is installed
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