Gigabyte GN-BR30N-RH manual Appendix D, Troubleshooting

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GN-BR30N-RH 2.4GHz AirCruiser N300 Wireless Router

Appendix D

Troubleshooting

Problem 1: Cannot connect to the Router’s Web-based Utility.

Response:

•Make sure that your Router uses DHCP, and make sure your PC’s IP address is on the same subnet as the router.

•Check to see if your web browser is automatically detecting LAN settings.

•Try closing all web browsers and trying again.

Make sure that your Router uses DHCP, and make sure your PC’s IP address is on the same subnet as the router.

Step 1 Click the Start button. Select Run, then type “command”. Press OK.

Step 2 At the command prompt, type “ipconfig /release” and press the ENTER key.

Step 3 At the next command prompt, type “ipconfig /renew” and press the ENTER key.

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Contents User’s Guide Page Contents Advanced Setup Using Management ToolsLicensing Information Availability of Source Code Page Getting To Know Your BR30N-RH Package ContentsChapter OverviewSide Panel Power LED Key FeaturesLEDs Theoretical throughput Wireless Network Layout What You Will Need InternetUsing a Wired Connection Wired Connection DiagramUsing a Wireless Connection Connecting the Router to the InternetConnecting the Router to the Internet Logging into the GN-BR30N-RHPPPoE Internet Connection Type Dynamic IP Internet Connection TypeStatic IP Internet Connection Type Status LAN Ethernet Status Tab WAN Ethernet Status buttonWireless Status Tx packetsDhcp Lease Table Tab ARP Table TabRouting Table Tab UPnP Port Mapping Table Description LAN Configuration Network Configuration ScreenLAN Configuration Tab Dhcp OptionWAN Configuration Tab WAN Configuration Tab Dynamic IP Address MTU Maximum Transmission Unit NAT SetupUPnP Delete Time WAN Configuration Tab PPPoE Authentication TypeConnection WAN Configuration Tab Static IP AddressDial on Demand WAN Configuration Tab PPPoE Unnumber WAN Settings Tab WAN Multi-Session Select GN-BR30N-RH 2.4GHz AirCruiser N300 Wireless Router Region Wireless Configuration Screen802.11ng Tab Channel WidthWEP Key WEP Re-key TimerHidden Ssid WPA Re-keyWPA PSK Re-key Timer MAC Access Control TabWPA PSK Re-key Radius Server Configuration Tab Shared SecretWDS Tab Netmask Static Routing Table ScreenDestination IP GatewayDMZ Setting Tab Virtual Server ScreenProtocol Protocol used for the virtual service Port Virtual Server PPPoE/DHCP/Static Configuration TabSide PPPoE Unnumber Tab Global IPSecurity Configuration Tab Firewall Rule ScreenL2TP Pass Through setting Pptp Pass Through settingIPSec Pass Through setting VPN Pass Through TabStatic Rule Tab Direction Rule Number NoPolicy ProtocolDNS Relay DNS Configuration ScreenDynamic DNS URL Blocking Configuration Screen Wish to blockManage Port Configuration Screen PPP Monitor ScreenReboot Screen Change Password Screen Initialization ScreenChange WAN MAC Screen Upgrade Firmware Screen Backup / Restore ScreenLog Information Screen Firewall Log TabWAN Connection Tab UPnP Log TabSave Maintenance Screen Ping ScreenHelp Screen About ScreenAppendix a GN-BR30N-RH 2.4GHz AirCruiser N300 Wireless Router Using Setup Wizard Appendix BConnection Type PPPoE SectionGN-BR30N-RH 2.4GHz AirCruiser N300 Wireless Router Connection Type Dynamic IP Address GN-BR30N-RH 2.4GHz AirCruiser N300 Wireless Router GN-BR30N-RH 2.4GHz AirCruiser N300 Wireless Router Connection Type Static IP Address GN-BR30N-RH 2.4GHz AirCruiser N300 Wireless Router Appendix C Configuring TCP/IP SettingsEnabling Dhcp to Automatically Configure TCP/IP Settings Double-click the Network and Dial-up Connection iconProperties button GN-BR30N-RH 2.4GHz AirCruiser N300 Wireless Router Problem 1 Cannot connect to the Router’s Web-based Utility TroubleshootingAppendix D GN-BR30N-RH 2.4GHz AirCruiser N300 Wireless Router Problem 2 I can’t connect to the Internet Local area network LAN Appendix E GlossaryMAC Address IP AddressIPSec Ping Packet Internet GroperRouter PPPoESubnet Mask Specifications Appendix FWarranty Appendix GAppendix H Regulatory InformationOperation using 2.4 GHz Channels in France Appendix General Public LicenseGN-BR30N-RH 2.4GHz AirCruiser N300 Wireless Router GN-BR30N-RH 2.4GHz AirCruiser N300 Wireless Router No Warranty Customer Service