Freecom Technologies Network hard drive manual Troubleshooting

Page 45

Troubleshooting

4.Why can’t my computer go into hibernation or standby?

If you want to use your computer in hibernation or standby, you must have Classic SL Network Drive disabled before that can occur. Click on the Classic SL Network Drive Admin Tool on you system tray- go to your Classic SL Network Drive and then you should see a menu with Disable as one of the choices.

5.My Classic SL Network Drive shows up as a Black Dot.

Please check the following: power cable is plugged in tightly, there is a link light on the switch where it plugged in and please make sure that any firewall/antivirus software is disabled before installing. The latest versions of antivirus software have a new feature called script blocking. Please ensure that this feature is disabled before continuing. You might also need to enable our protocol and programs to run as well. Even after you have done these things, it is possible that the firewall/antivirus software will still block access. If this occurs, try uninstalling the firewall/antivirus software, reboot, then reinstall our software. If this works, then you may reinstall the antivirus/firewall software afterwards. If using Wireless, make sure that you are connected to the wireless router and that your signal is good. Try going to your wireless router’s website and check for the latest firmware and also check for the latest drivers for your wireless card as well.

Try plugging in via Ethernet and see if it works that way.

6.I am getting "Classic SL Network Drive unplugged abnormally"?

Check to make sure that you are using the latest version of our software. The Classic SL Network Drive connection may be unstable. Please check your connections. Also, please check to see if your Classic SL Network Drive is formatted to NTFS if you are using only 2000 or XP. This can be checked by right-clicking on your Classic SL Network Drive drive letter from My Compu- ter and clicking on Properties. Then, under File System it will indicate the type of file system your Classic SL Network Drive is formatted to. To format Classic SL Network Drive to NTFS, please right-click on the Classic SL Network Drive drive letter from My Computer and then click on Format. There should be a drop down menu that will allow you to select NTFS. Please also make sure to check the box next to the word Quick Format.

Make sure that Classic SL Network Drive is plugged into a 100Mb/full duplex capable switch. Classic SL Network Drive is not supported on hubs. If you have your switches uplinked to another one, try putting Classic SL Network Drive and your computer on the same switch and retry.

GB

12

45

Image 45
Contents Freecom Classic SL Network Drive Dear customer Freecom Classic SL Network DriveCable Installation Table of ContentsSoftware Installation Status and Mode Indicator Page17Formatting Uninstall Page33 FAQ Page35Troubleshooting Page44 Regulatory Statements Page50 Minimum System Requirements Package ContentsClassic SL Network Drive Classic SL Network Drive Setup OverviewUSB Mode Ndas Ethernet ModeFor Windows XP and Windows Network Drive ModeDrive Sharing Multi OSUSB 2.0 Mode Ndas ModeFor Windows 98 SE and Windows ME StepDriver has been successfully installed, click Finish Classic SL Network Drive Administrator Add / register a New Classic SL Network Drive Drive RegistrationWindows Windows XP Read/Write Mode Read Only ModeSharing Classic SL Network Drive Using Classic SL Network DriveWindows 2000/XP Environment Mixed Environment with Windows and MacFreecom Classic SL Network Drive Gray Status and Mode IndicatorChanging from Read Only Mode to Read / Write Mode Changing from Read / Write Mode to Read Only ModeIntroduction to Administrator Tool Menu Drive Functions Introduction to Aggregation Introduction to MirroringRequirements for Aggregation / Mirroring Aggregate / Mirror Classic SL Network Drive Disable Classic SL Network DriveAdvanced Drive Functions AggregationMirroring Enable Classic SL Network DriveAggregationMirroring Format Classic SL Network Drive Unbind Classic SL Network Drive Advanced Drive Functions Initialize Classic SL Network Drive Formatting Classic SL Network DrivePartition Classic SL Network Drive Formatting Classic SL Network DriveFreecom Classic SL Network Drive Formatting Classic SL Network Drive Freecom Classic SL Network Drive Uninstalling Classic SL Network Drive UninstallFor Windows XP/2000 For Windows 98 SE / Windows Me General What can Classic SL Network Drive be used for?How is Classic SL Network Drive different from NAS or SAN? Windows 2000 / XP How should I format Classic SL Network Drive?How do I disconnect Classic SL Network Drive? FAQ Freecom Classic SL Network Drive FAQ Why can’t my computer go into hibernation or standby? Windows 98SE / Windows Me My Classic SL Network Drive shows up as a Black Dot Aggregation & Mirroring USBHow do I install Classic SL Network Drive? TroubleshootingAm getting Classic SL Network Drive unplugged abnormally? TroubleshootingFreecom Classic SL Network Drive Am using Windows 98SE and the CD software will not load Click on my files and get Access Denied. What should I do? Cannot Aggregate or Mirror Ndas Aggregation & Mirroring PICUnited States FCC Warranty valid in Europe/Turkey only