3Com 3CRWE52196 manual Alert LED, Recovering from

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Alert LED 79

 

centre of the network with Wireless computers distributed around it.

 

Applications are generally available with the computer wireless card to

 

carry out a site survey. Use this application to find the optimal siting

 

for your wireless computer. Consult your Computer Card

 

documentation and vendor for more details.

 

 

Alert LED

The Alert LED will flash when the Gateway unit is first powered up while

 

the system software checks the hardware for proper operation. Once the

 

Gateway has started normal operation, the Alert LED will go out.

 

If the Alert LED does not go out following start up, but illuminates

 

continuously, this indicates that the software has detected a possible

 

fault with the hardware. Remove power from the Gateway, wait 10

 

seconds and then re-apply power. If the Alert LED comes on

 

continuously again, then a fault has been detected. Locate the copy of

 

the Gateway software on the accompanying CD-ROM or 3Com web

 

site (http://www.3com.com) and upload it to the Gateway to see if

 

this clears the fault (refer to “Recovering from Corrupted Software”

 

below). If this does not fix the problem, contact your supplier for

 

further advice.

 

During normal operation, you may notice the Alert LED lighting briefly

 

from time to time. This indicates that the Gateway has detected a

 

hacker attack from the Internet and has prevented it from harming

 

your network. You need take no specific action on this, unless you

 

decide that these attacks are happening frequently in which case you

 

may wish to discuss this with your ISP. The Gateway logs such attacks,

 

and this information is available through the Status and Logs screens.

 

 

Recovering from

If the Alert LED remains permanently on following power-up, it is possible

Corrupted Software that the system software has become corrupted. In this condition, the Gateway will enter a “recovery” state; DHCP is disabled, and the LAN IP address is set to 192.168.1.1. Follow the instructions below to upload a new copy of the system software to a Gateway unit in this state.

Ensure that one of your computers has a copy of the new software image file stored on its hard disk or available on CD-ROM.

The latest software is available on 3Com’s Web site at:

www.3com.com.

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Contents OfficeConnect 3Com Corporation 5400 Bayfront Plaza Santa Clara, California Contents Running the Setup Wizard Using Discovery Page About this Guide Pddtechpubscomments@3com.com ConventionsConventions About this Guide OfficeConnect WirelessCable/DSL Gateway Example Network Without a Gateway Gateway Advantages Front Panel Minimum System Component RequirementsAlert LED Orange Four LAN Status LEDs Power LED GreenCable/DSL Status LED Wireless LAN Wlan Status LEDWireless Antennae Rear PanelEthernet Cable/DSL port Power Adapter SocketFour 10/100 LAN ports Introducing the Gateway Introduction Safety InformationPositioning the Gateway 25 mm 1 in. clearance Wall MountingPptp User Name Pptp Password Pptp Server Address Powering Up Connecting the Gateway Hardware Installation Obtaining an IP Address Automatically Setting UP Your ComputersRestart your computer Windows 95/98/ME Windows XPPptp Client Disabling PPPoESoftware Wizard AccessingGateway Login Screen Welcome Screen Click Next to display the Time Zone setup screen Figure WAN Settings Internet Settings Screen PPPoE Screen PPPoE ModeHostname Screen Dynamic IP Address ModeStatic IP Mode Screen Static IP ModeEnter your Primary DNS Address and Secondary DNS address Pptp ModeLAN Settings LAN IP Address Screen Wireless Configuration Screen Summary Configuration Summary Screen Gateway ConfigurationNavigating ThroughGetting Help Changing the Administration Password Unit Configuration LAN SettingsLAN Settings Channel Selection Enable Wireless NetworkingDisable Broadcast Ssid Service Area Name/SSIDWireless Encryption Type Encryption Keys Gateway Configuration Connection Control Detail Screen Authorised Wireless PCsDeleting a MAC Address Modifying a MAC AddressClient List Screen Client ListEncryption settings from the Gateway Service Area Name/SSID of the GatewayProfile Name Pptp DSL or Cable Static IP Address DSL or CableDynamic IP Address DSL or Cable PPPoE DSL onlyGateway Configuration Connection Parameters Screen Static IP Static IP AddressConnection Parameters Screen Dynamic IP Dynamic IP AddressPPP over Ethernet PPPoE Setup ScreenPptp Virtual DMZ FirewallVirtual Server Virtual Servers Settings ScreenSpecial Applications Special Applications Screen Click Add to save your settings Click PCs access authorized services only Gateway Configuration Security Screen Enabling Remote Administration Restart System ToolsRestore Configuration Data Backup ConfigurationReset to Factory Default Status and Logs Screen Status and LogsSupport Support Screen Gateway Configuration Basic Connection Browsing to the Gateway Configuration ScreensChecks Factory Defaults Connecting toForgotten Password Reset toWireless Networking Troubleshooting Alert LED Recovering fromHow do I reset the Gateway to Factory Defaults? Frequently Asked QuestionsHow many computers on the LAN does the Gateway support? Does the Gateway support virtual private networks VPNs? Where can I download software upgrades for the Gateway?What other online resources are there? Troubleshooting Application Windows Installation 95/98/2000/Me/NTRunning DiscoveryDiscovered Gateway Screen Managing the Gateway over the Network Protocol SuiteType Two Type OneHow does a Device Obtain an IP Address and Subnet Mask? Appendix B IP Addressing Cable/DSL Gateway Interfaces System Requirements Operating Systems EMCWlan Interface Wireless Cable/DSL Interfaces GatewayFCC Part 15 Class B Maximum cable length of 100m 327.86 ft Appendix C Technical Specifications Important Safety Information Safety InformationWichtige Sicherheitshinweise Consignes importantes de Appendix D Safety Information 3Com Corporation AgreementAppendix E END User Software Licence Agreement Information Regarding Popular ISPs ISP InformationDrizzle, DSL Extreme, Earthlink Glossary Glossary Ethernet Address See MAC address Glossary Glossary Traffic The movement of data packets on a network Area Glossary Index Ping Model Description FCC StatementFCC Declaration ConformityBsmi Statement Vcci Statement CE StatementEurope CSA StatementChannels Regulatory Notices for Wireless CABLE/DSL GatewayModel Description 3CRWE52196 How to Identify and Resolve Radio-TV Interference ProblemsBsmi Statement RF Exposure Compliance Page All specifications are subject to change without notice