Apple EPR2320TM, DPR2320TM Read and Retain These Instructions, Cleaning the Equipment, Placement

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Important Rules for Safe Operation

IMPORTANT RULES FOR SAFE OPERATION

Note to Installer

Note to CATV System Installer

This reminder is provided to call the CATV system installer’s attention to Article 820-40 of the NEC (Section 54, Part I of the Canadian Electrical Code), that provides guidelines for proper grounding and, in particular, specifies that the CATV cable ground shall be connected to the grounding system of

the building, as close to the point of cable entry as practical.

CAUTION

RISK OF ELECTRIC SHOCK

DO NOT OPEN

AVIS

CAUTION: To reduce the risk of electric shock, do not remove cover (or back). No user-serviceable parts inside. Refer servicing to qualified service personnel.

WARNING

TO PREVENT FIRE OR ELECTRIC SHOCK, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE.

This symbol is intended to alert you that uninsulated voltage within this product may have sufficient magnitude to cause electric shock. Therefore, it is dangerous to make any kind of contact with any inside part of this product.

This symbol is intended to alert you of the presence of important operating and maintenance (servicing) instructions in the literature accompanying this product.

WARNING:

Avoid personal injury and damage to this equipment. An unstable surface may cause this equipment to fall.

Read and Retain These Instructions

•Read all of the instructions before you operate this equipment. Give particular attention to all safety precautions. Retain the instructions for future reference.

•Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols that are affixed to this equipment.

•Comply with all instructions that accompany this equipment.

Cleaning the Equipment

Before cleaning this equipment, unplug it from the electrical outlet. Use a damp cloth to clean this equipment. Do not use a liquid cleaner or an aerosol cleaner. Do not use a magnetic/static cleaning device (dust remover) to clean this equipment.

Placement

Place this equipment in a location that is close enough to an electrical outlet to accommodate the length of the power cord. Place this equipment on a stable surface. The surface must support the size and weight of this equipment. Place this equipment either horizontally or vertically.

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Contents WebSTAR DPR2320 EPR2320 Gateway Cable Modems User’s Guide Benefits and Features IntroductionThis Guide Placement Cleaning the EquipmentRead and Retain These Instructions Accessories Lightning and Power SurgesVentilation OverloadingPower Cord Protection Power SourcesDamage that Requires Service GroundingWhat’s In the Carton? Front Panel Description Back Panel Description Where is the Best Location for My Gateway Cable Modem? What are the System Requirements for Internet Service?Do Not Have a High-Speed Internet Access Account How Do I Set Up My High-Speed Internet Access Account?Already Have an Existing High-Speed Internet Access Account To connect devices How Do I Connect My Devices to Use the Internet?To install the gateway cable modem Configuring TCP/IP on Your Internet Devices How Do I Configure TCP/IP Protocol?To configure Windows 95, 98, 98SE, or ME systems To configure Windows 2000 systems To configure Windows XP systemsTo configure Macintosh systems Installing USB Drivers How Do I Install USB Drivers?To install Windows 98SE and Windows ME USB drivers To install Windows 2000 drivers To install Windows XP driversCannot connect to the Internet How Do I Troubleshoot My Internet Service Installation?My gateway cable modem does not register a cable connection Need to renew the IP address on my PC To renew the IP Address for Windows 2000, NT, or XP systemsWhat are the Wiring Requirements for Ethernet Networking? Do I Need to Configure the TCP/IP Protocol on My Computer?What are the Requirements for Ethernet Network Devices? How Many Ethernet Network Devices Can I Connect?Where is the Best Location for My Ethernet Network Devices? How Do I Select and Place Ethernet Network Devices?Connecting Ethernet Devices How Do I Connect Ethernet Network Devices?To connect Ethernet devices What are the Wiring Requirements? Do I Need to Install USB Drivers on My Computer?What are the Requirements for USB Network Devices? How Many USB Devices Can I Connect?Where is the Best Location for My USB Network Devices? How Do I Select and Place USB Network Devices?How Do I Connect USB Network Devices? To connect USB devices How Many Wireless Devices Can I Connect? What are the Requirements for Wireless Network Devices?What are the Requirements for Wireless Networking? How Do I Select and Place Wireless Network Devices? Where is the Best Location for My Wireless Network Devices?How Do I Install Wireless Network Devices? Installing Wireless Network DevicesTo install wireless network devices Configuring the Gateway Cable Modem How Do I Configure the Gateway Cable Modems?About Your Modem Page Example About Your Modem Page Description Field NameSetting Configuration Options Setup Page ExampleBasic Settings Setup Page Section HeadingsAdvanced Settings Firewall Field Name DescriptionConfiguring Your Password Settings WirelessSetup Basic Settings Password Settings Page Example Setting Up Your PasswordConfiguring the Default Settings Setup Basic Settings Network Configuration Page ExampleSetup Basic Settings Network Configuration Page Description LAN IPSetup Basic Settings IP Management Page Example Configuring and Managing IP AddressesFunction Keys Setup Basic Settings IP Management Page Description Setup Basic Settings Fixed CPE IP Assignment Page Example Reserving IP AddressesSetup Basic Settings Restart Cable Modem Page Example Setup Basic Settings Fixed CPE IP Assignment DescriptionRestarting the Gateway Modem Enabling and Disabling Advanced Features Setup Advanced Settings Options Page ExampleSetup Advanced Settings Options Page Description Format http//xxx.xxx.xxx.xxx8080 whereSetup Advanced Settings IP Filtering Page Example Configuring IP Address FiltersSetup Advanced Settings IP Filtering Page Description Configuring MAC Address Filters Setup Advanced Settings MAC Filtering Page ExampleSetup Advanced Settings MAC Filtering Page Description Setting Up MAC Address FiltersSetup Advanced Settings Port Filtering Page Example Configuring and Enabling TCP and UDP Port FiltersSetup Advanced Settings Port Filtering Page Description Configuring Port Forwarding for Local IP Addresses Setup Advanced Settings Port Forwarding Page ExampleSetup Advanced Settings Port Forwarding Page Description Configuring TCP/UDP Port Triggers Setup Advanced Settings Port Triggers Page ExampleSetup Advanced Settings Port Triggers Page Description Setup Advanced Settings DMZ Host Page Example Configuring the DMZ HostSetup Advanced Settings DMZ Host Page Description Setup Firewall Web Filters Page Example Setup Firewall Web Filters Page Description Content FilteringWeb Features Section HeadingsKeyword and Domain Blocking Trusted ComputersConfiguring Firewall Time of Day Access Filters Setup Firewall Time of Day Access Filter Page ExampleConfiguring Firewall Event Logging and E-mail Alerts Setup Firewall Event Logging Page ExampleSetup Firewall Event Logging Page Description Configuring Your Wireless Access Point Parameters Setup Wireless Basic Page ExampleSetup Wireless Basic Page Description SsidSetup Wireless Privacy Page Example Setup Wireless Privacy Page Description Page Configuring Wireless Access Point Access Control Setup Wireless Access Control Page ExampleSetup Wireless Access Control Page Description Configuring Wireless Data Rates and WiFi Thresholds Setup Wireless Advanced Page Example Setup Wireless Advanced Page Description Frequently Asked Questions Having Difficulty?Common Troubleshooting Issues Don’t understand the front panel status indicatorsModem does not register an Ethernet connection Modem does not register a cable connectionTips for Improved Performance Check and CorrectHow Do I Renew the IP Address on My PC? Renewing the IP Address on Your PCInitial Power Up, Calibration, and Registration Front Panel Status Indicator FunctionsNormal Operations Special Conditions Trademarks DisclaimerDocumentation Copyright Notice Software Use NoticeFCC Compliance United States FCC ComplianceFCC Declaration of Conformity Canada EMI RegulationFor Information If You Have Questions