BenQ FP241VW user manual Need more help?, Image is distorted, flashes or flickers

Page 44

If the LED is illuminated in orange, the power management mode is active. Press any key on the computer keyboard or move the mouse. If that does not help, check the signal cable connectors. If any pin is bent or broken off, please contact your dealer to get necessary support.

Is the prompt on the display not illuminated at all?

Check the power supply mains socket, the external power supply and the mains switch.

The image is distorted, flashes or flickers:

Read the How to adjust the screen resolution on page 20 resolution, refresh rate and make adjustments based on

The image is displaced in one direction:

Read the How to adjust the screen resolution on page 20 resolution, refresh rate and make adjustments based on

The OSD controls are inaccessible:

section and then select the correct these instructions.

section and then select the correct these instructions.

•To unlock the OSD controls when the OSD is preset to be locked, press and hold the “ENTER” key for 15 seconds to enter the “OSD Lock” option and make changes.

•Alternatively, you may use the tor ukeys to select “OFF” in the “OSD Lock” submenu from the “OSD Settings” menu (under SYSTEM), and all OSD controls will be accessible.

Need more help?

If your problems remain after checking this manual, please contact your place of purchase or e-mail us at: Support@BenQ.com

44 Troubleshooting

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Contents Welcome Copyright Table of Contents Getting started USB cable optional Hdmi cable optional Getting to know your monitor Front viewLeft-side view Back view Back view2 locations of plugs & socketsHow to assemble your monitor hardware Connect the USB hub cableConnect the power cable to the monitor Attach the top-mount monitor shelfAdjusting the monitor angle Turn on the powerDetaching the top-mount monitor shelf Using the monitor wall mounting kitPrecautions How to assemble your monitor hardware Getting the most from your BenQ monitor Monitors and USB hubsGetting the most from your BenQ monitor How to install the monitor on a new computer How to upgrade the monitor on an existing computer SeeHow to install on Windows Vista systems Open Display SettingsClick the Advanced Settings button Click Continue in the prompted User Account Control windowHow to install on Windows XP system Open Display PropertiesHow to adjust the screen resolution Open Display Properties and select the Settings tabClick OK then Yes Close the Display Properties windowHow to adjust the screen refresh rate Picture optimization How to adjust your monitor Control panelOn Screen Display OSD menu structure PictureSystem Hot key mode Brightness hot keyContrast hot key PIP hot keyPIP off and Exit Mode hot key PIP off and ExitGame Mode hot key Input /Swap hot keyPerfectMotion hot key See also PerfectMotion onMain menu mode Display menu Function Operation RangePress the tor ukeys to adjust the value Picture menu Move the highlight to a Menu item and then pressPicture Advanced menu Selected mode from Picture Mode. The screenPIP Picture-in-Picture menu Menu keyHow to adjust your monitor Audio menu System menu Cable connection typeHow to adjust your monitor Disabled Activated, the OSDControls and hotkey Operations will beTroubleshooting Frequently asked questions FAQNeed more help? Image is distorted, flashes or flickersIncoming display mode Input timing Supported PC TimingsSpecifications FP241VWSpecifications