Firmware Upgrade

Firmware Upgrade Utility

As firmware upgrades become available, they can be found on the internet at www.tripplite.com/support. The Firmware Upgrade Utility comes with the firmware upgrade file. Firmware upgrades cannot be performed simultaneously when in Quad-View Mode. KVMs in Quad-View mode will need to be disconnected from each other, switched to the Host position, and upgraded separately. To upgrade the firmware of your KVM switch, follow the steps below:

1.From a computer connected to your KVM switch, go to www.tripplite.com/support to obtain the firmware upgrade for your KVM switch, and save it to your computer.

2.Shut down all of the computers connected to the KVM switch, except for the computer that you downloaded the firmware upgrade to.

3.Invoke Firmware Upgrade Mode via the Firmware Upgrade hotkey command. (See Firmware Upgrade Mode in the Hotkey Setting Mode section of this manual for details.)

4.On the computer the firmware upgrade file is saved to, run the Firmware Upgrade Utility file by double-clicking on it or by opening up a command line and typing in the path to it.

5.After reading the license agreement, click on the I Agree option and click Next. The Firmware Upgrade Utility main screen appears and displays the KVM switch in the

Device List on the left side of the screen.

6.Highlight the KVM switch in the Device List by clicking on it with the mouse. If you want the Firmware Upgrade Utility to check the KVM’s firmware version to see if it is older/newer than the firmware upgrade file, check the Check Firmware Version box in the lower-left of the screen. If you want the Firmware Upgrade Utility to upload the firmware upgrade file without checking the KVM’s firmware version, leave this box unchecked. Click Next.

7.If the Check Firmware Version box is checked, and the Firmware Upgrade Utility finds the KVM’s firmware is newer than that of the firmware upgrade file, you will be prompted to continue or cancel. Once the firmware upgrade starts, status messages appear in the Status Message panel and progress towards completion is shown in the Progress Bar. When the upgrade is complete, the Status Message panel will inform you that the firmware upgrade was ok. At this point, click Finish to complete the firmware upgrade. After a successful firmware upgrade, the switch will reset itself.

Firmware Upgrade Failure

If you are not notified of a successful firmware upgrade, it means that the firmware upgrade failed to install properly. In this case, do the following.

1.Power off the KVM switch by disconnecting the external power supply.

2.Press and hold the Mode Selection Pushbutton, while at the same time connecting the external power supply to restore power to the KVM switch. The front panel LEDs will begin to flash to indicate that the KVM is in firmware upgrade mode.

3.Perform the firmware upgrade again.

13-09-063-933242-EN.indd 20

9/10/2013 4:45:03 PM

B004-2DUA2-K, B004-2DUA4-K specifications

Tripp Lite, a leader in power management solutions and connectivity, offers a range of high-quality KVM switches ideal for managing multiple computers using a single keyboard, monitor, and mouse. Among their notable offerings are the Tripp Lite B004-2DUA4-K and B004-2DUA2-K models, designed to enhance productivity and streamline workspace management.

The Tripp Lite B004-2DUA4-K is a 4-port USB KVM switch that supports high-definition video at resolutions up to 2048 x 1152, making it an excellent choice for users who require exceptional image quality. This KVM switch allows seamless switching between four connected computers using a single set of peripherals, allowing for efficient multitasking without the clutter of multiple keyboards and mice. It also includes built-in audio support, enabling users to switch between audio sources along with video, making it perfect for applications that require sound.

On the other hand, the B004-2DUA2-K model is a 2-port USB KVM switch, providing similar functionalities for those with fewer machines to manage. It supports resolutions up to 1920 x 1200, providing clear visuals tailored for common office tasks and multimedia consumption. Both models utilize USB 2.0 technology, ensuring fast and reliable data transmissions between the connected devices. They are compatible with a wide range of operating systems, including Windows, Linux, and macOS, making them incredibly versatile.

One of the standout features of both the B004-2DUA4-K and B004-2DUA2-K KVM switches is the easy installation process. Users can connect their computers and peripherals without the need for additional software. Included with the switches are all necessary cables, simplifying the setup procedure even further.

Additionally, these KVM switches are designed with durability in mind, featuring robust housing that can withstand the rigors of daily use. They employ hotkey switching capabilities which allow users to effortlessly switch between systems using keyboard shortcuts, making the transition smooth and user-friendly.

In summary, the Tripp Lite B004-2DUA4-K and B004-2DUA2-K KVM switches represent excellent solutions for anyone seeking efficient multi-computer management. With their combination of high-resolution support, ease of use, and compatibility across various platforms, they cater to both business and personal needs, making them a valuable addition to any workspace.