Problem | Cause | Solution |
Keyboard Not | Keyboard needs to be reset | Unplug the keyboard from the Switch, then plug it back |
Responding* |
| in. |
| Switch needs to be reset | Turn off the PCs. Wait 5 seconds; then turn the PCs on. |
| Switch in Auto Scan Mode | Press the [Spacebar] to exit Auto Scan Mode. |
Pressing the | None of the PCs are | Turn ON at least one PC |
Hot Keys does | powered On |
|
not get a | The port you are selecting | Change the port manually or select a port that does have |
response | does not have a PC or the | a PC that is powered On. |
| PC is Off. |
|
| Switch in Auto Scan Mode | Press the [Spacebar] to exit Auto Scan Mode. |
| Hot Key Command has | Press each Hot Key sequentially and individually: [Alt] |
| been keyed incorrectly | then [Ctrl] then [Shift] then the # then [Enter]. |
Mouse Not | Mouse needs to be reset | Unplug the mouse from the Switch, then plug it back in. |
Responding** | Switch needs to be reset | Turn off the PCs. Wait 5 seconds; then turn the PCs on. |
| Wrong type of mouse or | The switch will only work with a PS/2 mouse. A serial |
| adapter | mouse cannot be converted to a PS/2 mouse by using a |
|
| serial to PS/2 adapter. One exception is a |
|
| which is specifically designed for both applications. In |
|
| this case, ensure that the mouse is set up for PS/2 mode |
|
| and is being used with the adapter originally provided. |
| Unsupported or incorrect | Each PC needs to be using the mouse driver correlating |
| mouse driver | to the mouse connected to the console port. |
|
| Some newer mice (with extra buttons and wheels) have |
|
| unique drivers that may not be supported. Try a regular |
|
| mouse with a generic mouse driver (like the one that |
|
| comes with the operating system). |
Video | Resolution and/or | The Switch supports VGA, SVGA, Multisync, and XGA |
Problems | Bandwidth set too high | (interlaced) monitors with resolutions of up to |
|
| 1920x1440 Hz. The maximum bandwidth is 180 MHz. |
*This Switch is designed to work with AT and PS/2 keyboards. Older XT (84 key) and some older AT keyboards (those with the function keys on the side) will not work.
**Some Notebook computers, notably the IBM Thinkpad and Toshiba Tecra, have trouble working with a switch when their mouse and keyboard ports are used simultaneously. To avoid this problem, only connect the mouse port or the keyboard port to the Switch. If you connect the mouse port, you will need to use the notebook's keyboard when the notebook is the active computer.
Specifications
PC Connections |
| 4 |
Port Selection |
| Push Button Switch; Hot Keys |
LEDs | Selected | 4 |
Connectors | Keyboard | 1 x 6 pin |
|
| 4 x 6 pin |
| Mouse | 1 x 6 pin |
|
| 4 x 6 pin |
| Video | 1 x |
|
| 4 x |
Scan Interval |
| 5 Seconds |