Moxa Technologies EDS-508 user manual Service Information

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Service Information

This appendix shows you how to contact Moxa for information about this and other products, and how to report problems.

In this appendix, we cover the following topics.

!MOXA Internet Services

!Problem Report Form

!Product Return Procedure

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Contents Second Edition, November Moxa EtherDevice Switch User’s Manual EDS-508 SeriesCopyright Notice Moxa EtherDevice Switch EDS User’s ManualTrademarks DisclaimerTable of Contents Chapter EDS Configurator GUI Introduction Package Checklist Moxa EtherDevice SwitchInside the Future of Industrial Ethernet Technology Industrial vs. CommercialUseful Utility and Remote Configuration FeaturesAdvanced Industrial Networking Capability Designed for Industrial ApplicationsPage Getting Started Connection Caution Using the RS-232 Serial Console 115200, None, 8, 1, VT100EDS-508 Series User’s Manual Getting Started Key Function Using the Telnet ConsoleEDS-508 Series User’s Manual Getting Started Using Web Configuration For details Page Featured Functions Switch Name Setting Descriptions Factory Default Configuring Basic SettingsSwitch Location Setting Descriptions Factory Default Switch Description Setting Descriptions Factory DefaultDisable Telnet/Web Console PasswordSetting Descriptions Factory Default Account NamePassword Setting Accessible IP# Hosts on the specific subnet can access the NE-4000T # Any host can access the NE-4000TName Enable/Disable PortPort FDX Flow Control Port Transmission SpeedPort Type Switch IP Address Auto IP ConfigurationSwitch Subnet Mask Default GatewayDNS IP Address Current Time Setting Description Factory DefaultTime System Up Time Current Date Setting Description Factory DefaultTime Zone Setting Description Factory Default Log file path and name Setting Description Factory Default System File Update-By Remote TftpTftp Server IP/Name Setting Description Factory Default Configuration File Export System File Update-By Local Import/ExportConfiguration File Import Log File ExportConcept of Port Trunking Using Port TrunkingFactory Default Trunking settings Configuring Port TrunkingPort Trunking Settings Enable/Disable Using SnmpPort setting information Snmp Versions Configuring Snmp Snmp Read/Write SettingsV1, V2c Read Community V1, V2c Read/Write CommunityAdmin Data Encryption Key For Snmp V1, V2c, V3 and V3 only Admin Auth. Type For Snmp V1, V2c, V3 and V3 onlyUser Auth. Type For Snmp V1, V2c, V3 and V3 only User Data Encryption Key For Snmp V1, V2c, V3 and V3 onlyTrap Settings Using Communication RedundancyPrivate MIB information Concept of Turbo RingWhen the number of EDS units in the Turbo Ring is even Page Switch a Coupler Configuring Turbo Ring Concept of STP/RSTP What is STP? STP Requirements How STP WorksSTP Reconfiguration STP ConfigurationHow Rstp Differs from STP Port Speed Path Cost 802.1D Edition 802.1w-2001STP Example Using STP on a Network with Multiple VLANsConfiguring STP/RSTP Protocol of Redundancy Root/Not RootBridge priority Hello time secConfiguration Limits of RSTP/STP Enable STP per PortMax. Age sec Port PriorityWhat is Traffic Prioritization? Using Traffic PrioritizationConcept of Traffic Prioritization How Traffic Prioritization WorksTraffic Prioritization Differentiated Services DiffServ Traffic MarkingIeee 802.1p Priority Level Ieee 802.1D Traffic Type Traffic Queues Configuring Traffic PrioritizationQoS Classification Queuing Mechanism Default Port PriorityInspect TOS Inspect COSTOS/DiffServ Mapping CoS MappingWhat is a VLAN? Using Virtual LANConcept of Virtual LAN Vlan Benefits of VLANsManagement Vlan VLANs and Moxa EtherDevice SwitchCommunication Between VLANs VLANs Tagged and Untagged MembershipDevice a Switch a Switch B Sample Applications of VLANs using Moxa EtherDevice SwitchVlan Port Settings Configuring 802.1Q VlanPort Pvid Management Vlan SettingPort Fixed Vlan List Tagged Port Forbidden Vlan ListWhat is an IP Multicast? Using Multicast FilteringConcept of Multicast Filtering Vlan TableNetwork without multicast filtering Multicast FilteringMulticast Filtering and Moxa EtherDevice Switch Configuring Multicast FilteringIgmp Multicast Filtering Enabling Igmp SnoopingIgmp Snooping Enable Global Igmp Snooping Settings Querier intervalIgmp Snooping Enable per Vlan Static Multicast Router PortAdd Static Multicast MAC Using Rate LimitingIgmp Table Add New Static Multicast Address to the ListIngress Policy Configuring Rate LimitingRate of Low Priority Queue Rate of Normal Priority QueueAdding a Static Unicast MAC Address Using Port LockRate of Medium Priority Queue Rate of High Priority QueueConfiguring Port Lock Using Auto WarningConfiguring Email Warning Add Static Unicast MAC AddressConfiguring Email Settings Email Alarm Events SettingsActivate your settings and test email if necessary Event TypesPort Event Email SettingsMoxaEtherDeviceSwitch0001@SwitchLocation Configuring Relay Event Types Configuring Relay WarningMail Server IP/Name Email AddressActivate your settings Relay Alarm Events SettingsOverride relay alarm settings Using Line-Swap-Fast-RecoveryRelay Alarm List Enable Line-Swap-Fast-Recovery Using Set Device IPConfiguring Line-Swap Fast Recovery Set up the connected devices Configuring Set Device IPMirror Port Using DiagnosisDesired IP Address Output data streamPing Using MonitorMonitor by Switch Monitor by Port ALL Using the MAC Address TableUsing Event Log Page EDS Configurator GUI Broadcast Search Starting EDS ConfiguratorSearch by IP address Modify IP Address Upgrade FirmwareExport Configuration Import Configuration Locked Unlock ServerUnlocked BlankUnlocked Fixed FixedLocked Fixed MIB Groups Page Technology SpecificationsInterface Optical FiberMechanical PowerEnvironment Regulatory ApprovalsService Information Following services are provided Moxa Internet ServicesSerial Number Problem Report FormMoxa Product % EDS-508 Product Return Procedure
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