Network Technologies Rackmux-D15/17, Rackmux-V15/17 Troubleshooting, Index, Warranty Information

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NTI RACKMUX-V15/17 RACKMOUNT LCD MONITOR WITH KEYBOARD AND MOUSE

TROUBLESHOOTING

Each and every piece of every product produced by Network Technologies Inc is 100% tested to exacting specifications. We make every effort to insure trouble-free installation and operation of our products. If problems are experienced while installing this product, please look over the troubleshooting chart below to see if perhaps we can answer any questions that arise. If the answer is not found in the chart, please check the FAQs (Frequently Asked Questions) at our website at http://www.networktechinc.com or contact us directly for help at 1-800-742-8324 (800-RGB-TECH) in US & Canada or 1-330-562- 7070 worldwide. We will be happy to assist in any way we can.

Problem/Message

Cause

Solution

"OUT OF FREQUENCY"

Input signal is outside the supported

Lower video frequency to be within specified range

 

range

 

"POWER SAVER MODE"

The input signal is not present. This

Check all cable connections- verify that they are

 

message will disappear after 5 seconds.

secure

"NO SIGNAL"

The input signal is not present

Check all cable connections- verify that they are

 

immediately after power ON.

secure

"AUTO CONFIGURATION"

The LCD monitor is configuring itself for

No action necessary

 

proper communication with the CPU.

 

Keyboard/touchpad not

Keyboard is in the incorrect mode

Toggle the keyboard mode from PS/2 (default) to

functioning

 

USB.

 

 

A. If keyboard works in PS/2 mode and not

 

 

USB, USB cable is incorrectly connected.

 

 

B. If keyboard works in USB mode and not

 

 

PS/2, PS/2 cable is incorrectly installed

 

Cables are not properly connected

Check all cable connections between the

 

 

RACKMUX and the computer.

Front panel USB port is not

USB cable is not properly connected

Check USB cable connection between the RACKMUX

working

 

and the computer. Make sure it is connected to a

 

 

working USB port at the CPU.

Keys pressed on the keyboard

“Fn” function is locked ON.

Check to see if the Fn LED is illuminated. If so, press

do not yield the expected result

 

the “Fn” key twice quickly to unlock the function.

LCD is not displaying image

Image out of range

Lower the resolution

 

LCD Auto-Shut OFF button is

Make sure nothing is resting on the button

 

depressed

 

 

LCD is powered OFF

Turn power to LCD ON

INDEX

accessory USB port, 6 DC power supply, 15 Display functions, 7 Fn key, 10 Function key, 10 Keyboard LEDs, 10 LEDs, 10

Materials included, 1 Number Pad, 11

numeric keypad, 13 OSD Controls, 7 Power up sequence, 6 Rack mounting, 3 Specifications, 17 Telco mount, 4

USB port, 6

USB-PS/2 mode, 14

WARRANTY INFORMATION

The warranty period on this product (parts and labor) is two (2) years from the date of purchase. Please contact Network Technologies Inc at (800) 742-8324(800-RGB-TECH) or (330) 562-7070or visit our website at http://www.networktechinc.com for information regarding repairs and/or returns. A return authorization number is required for all repairs/returns.

MAN047 Rev. 7/2/08

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Contents RACKMUX-V15/17 Trademark Table of Contents Table of Figures Option IntroductionMaterials Included with this kit ~or~Features and Functions Rack Mounting Instructions InstallationOptional Telco 2-Post Mounting Connect to a CPUNTI Connect Extra Device Connect PowerPower Up OSD Main Menu Display FunctionsStandard Controls OSD Control Menu- VGA modelsPosition Menu Brightness/Contrast MenuColor Menu OSD Image can be moved to different points on the display Setup MenuFunction Key Operation Keyboard Functions RACKMUX-V15OFF Number PadKeys of the Number Pad Other Uses of the Function KeyFunction Key Numeric Keypad OptionTo toggle keyboard mouse mode when Numeric Keypad is present PS/2-USB Keyboard/Mouse Mode36-72VDC Present on DC Power Input DC Power OptionSafety Display Controller VGA -15 RACKMUX-KVM Drawer Standard SpecificationsGeneral Specs LCDTouchpad DC Power optionOSD Control Board KeyboardIndex TroubleshootingWarranty Information

Rackmux-V15/17, Rackmux-D15/17 specifications

The Rackmux-D15/17 and Rackmux-V15/17 are cutting-edge network technologies designed to optimize data center management and enhance operational efficiency for organizations of all sizes. These versatile devices serve as robust and highly reliable rack-mountable multiplexers, providing substantial improvements in network performance, speed, and capacity.

One of the standout features of the Rackmux series is its exceptional scalability. With support for up to 15 or 17 ports, depending on the model, users can easily expand their network capabilities without the need for extensive hardware overhauls. This flexibility allows businesses to adapt to ever-evolving technology demands without significant investment.

Another key characteristic is the high data throughput capacity. Both the Rackmux-D15/17 and Rackmux-V15/17 are engineered to handle multiple types of data streams simultaneously. This capability is crucial for businesses looking to support high-bandwidth applications, such as video conferencing, cloud computing, and big data analytics. The ability to efficiently aggregate and route data ensures that users experience minimal latency and maximum throughput.

Power efficiency is also a prominent feature of the Rackmux series. Designed with energy-saving technologies, these devices consume less power compared to traditional multiplexing solutions, resulting in lowered operational costs and a reduced carbon footprint. Their cooling features further contribute to energy efficiency, as they effectively dissipate heat generated during operation.

Security is paramount in today’s networking environments, and the Rackmux-D15/17 and Rackmux-V15/17 address this by incorporating advanced security protocols. These include encryption technologies that safeguard sensitive data during transmission while also offering user authentication features to prevent unauthorized access. This makes them suitable for industries where data integrity and security are critical.

Another notable aspect is the user-friendly management interface. Both models come equipped with intuitive dashboards and monitoring tools that allow network administrators to easily oversee network performance, troubleshoot issues, and configure settings in real-time. This contributes to reduced downtime and improved service quality.

In conclusion, the Rackmux-D15/17 and Rackmux-V15/17 present an integrated solution that combines scalability, high throughput, energy efficiency, security, and ease of management. For organizations seeking to enhance their networking capabilities, these devices stand out as ideal choices, ensuring robust performance and reliability in a rapidly changing technological landscape.