Sun Microsystems 820682310 manual Contents, Overview of Enterprise Server Troubleshooting

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Contents

Preface	7
1 Overview of Enterprise Server Troubleshooting	13
Identifying the Problem	13
First Steps	13
Gathering Information	15
Examining Log Files	16
Monitoring the System	17
Troubleshooting Tools	17
Operating System Utilities	17
Stack Traces and Thread Dumps	18
VisualVM	18
Where to Go for More Information	19
2 Specific Issues	21
Cannot Access Local Server (http://localhost:8080)	21
Did the Server Start?	22
Was the Server Started at the Expected Port?	22
Cannot Access Remote Server	23
Is the Server Available Locally?	23
Is the Proxy Setting Causing a Problem?	23
Cannot Access the Administration Console	24
Is the Application Server Running?	24
Is the Administration Console Running on the Expected Port?	25
Is the Security Manager Disabled?	25
Cannot Access a Server Application	25
Is the Application Server Running?	25

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Contents v3 Prelude Troubleshooting Guide Sun GlassFish Enterprise ServerSun Microsystems, Inc 4150 Network Circle Santa Clara, CA U.S.A This distribution may include materials developed by third parties 1 Overview of Enterprise Server Troubleshooting ContentsWas Application Deployment Successful? Administration FAQs Update Tool FAQs How Do I Use Update Tool to Extend My Enterprise Server Installation?Index “Enterprise Server Documentation Set” on page “Symbol Conventions” on page “Default Paths and File Names” on pagePreface Enterprise Server Documentation SetContinued TABLE P-1 Books in the Enterprise Server Documentation SetRelated Documentation Typographic Conventionshttp//developers.sun.com/javadb Symbol Conventions Symbol ConventionsDefault Paths and File Names The following table explains symbols that might be used in this bookDocumentation, Support, and Training Searching Sun Product DocumentationThird-Party Web Site References Sun Welcomes Your Comments First Steps Identifying the Problem“Identifying the Problem” on page “Troubleshooting Tools” on page “Where to Go for More Information” on pageSearch the GlassFish Mailing Lists and Forums Verify System Requirements and ConfigurationReview Known Issues Search the Product DocumentationSearch the SunSolve Knowledgebase When Does the Problem Occur?What Is Your Environment? Gathering InformationWhat Is Your System Configuration? What Is Different?Examining Log Files “Operating System Utilities” on page Troubleshooting ToolsMonitoring the System Operating System UtilitiesTo Obtain a Server Thread Dump Type the following commandStack Traces and Thread Dumps VisualVMWhere to Go for More Information Page “Cannot Access Remote Server” on page Specific IssuesCannot Access Local Server http//localhost8080 “Cannot Access Local Server http//localhost8080” on pageDescription To Determine Which Port Number the Server Is Actually UsingDid the Server Start? Was the Server Started at the Expected Port?“Is the Proxy Setting Causing a Problem?” on page Cannot Access Remote ServerIs the Proxy Setting Causing a Problem? SolutionIs the Application Server Running? Cannot Access the Administration Console“Is the Administration Console Running on the Expected Port?” on page “Is the Security Manager Disabled?” on page“Administrator User Name or Password Not Known” on page Cannot Access a Server ApplicationIs the Administration Console Running on the Expected Port? Is the Security Manager Disabled?1 Stop the server, if it is currently running Administrator User Name or Password Not KnownTo Remove the User Name and Password Completely Was Application Deployment Successful?7 Uncomment the security-constraint element in the web.xml file 8 Restart the server for the new user name-password to take effectServer Will Not Start on Windows Port Conflict 4 Start the serverDescription SolutionTwo Server Instances Bind to Same Port on Windows Has an Ungraceful Shutdown Occurred on a Previously Running Server?Issues Related to Applications Error When Deploying EARCannot Produce a JVM Thread Dump After Server Crash http//blogs.sun.com/quinn/entry/deploymentinglassfishv3prelude Cannot Find SunDeploymentManagerSolution Issues Related to asadminasadmin start-domain Command Fails Error CLI143 There is more than one domainError Could Not Start Domain Cannot Stop Domain Using asadmin stop-domainUsing asadmin set Command Might Produce Unexpected Results Issues Related to EclipseIssues Related to Installation and Upgrade General InstallationCannot Upgrade Cannot Deploy a Mail Session as a JNDI Resource Issues Related to JavaMailIssues Related to JNDI Cannot Configure JavaMail Resourcesjava.security.AccessControlException Access Issues Related to MySQLIssues Related to Security Exception When Creating MySQL Connection PoolMutual Authentication Not Working With the Application Client Page “Administration FAQs” on page “Application FAQs” on page Frequently Asked QuestionsAdministration FAQs Which asadmin Commands are Supported?How Do I Change Application Permissions? Application FAQsEclipse FAQs How Do I Debug Applications?How Do I Add Containers? Extensibility FAQsHow Do I Extend the Administration Console? How Do I Develop Add-On Components?What Java Persistence Support Is Available? Java Persistence FAQsJDBC FAQs Jersey FAQsThat Application? OpenESB FAQsRails and JRuby FAQs If I Deploy an Application Using the glassfishrailsWhat Options Are Available for Running JRuby With Enterprise Server? Gem documentation http//glassfishgem.rubyforge.orgWarbler information http//caldersphere.rubyforge.org/warbler Can I Change the Keystore Password? Security FAQsUpdate Tool FAQs What Happens When No Server Side Realm Is Configured?After you start your Enterprise Server instance, the default location for the Administration Console is http//localhost4848/ at least one Enterprise Server domain must be started before you can launch the Administration Console. Unless you declined to check for updates during installation, you will be notified of available updates in the message area. Update Tool can also be accessed on the command line by running the updatetool command in the as-install/bin directory. Extensive online help is provided for both versions Index