Sun Microsystems 820682310 manual Cannot Access Remote Server, Is the Server Available Locally?

Page 23

Cannot Access Remote Server

Cannot Access Remote Server

When attempting to open the start page of Enterprise Server, the initial screen does not appear.

When this error occurs, check the following:

■“Is the Server Available Locally?” on page 23

■“Is the Proxy Setting Causing a Problem?” on page 23

Is the Server Available Locally?

Description

If the server cannot be accessed from the web, but it is running locally, then the server is actually running.

Solution

Verify that the server is running locally.

▼To Verify That the Server Is Running Locally

1Log on to the host where the server is running.

2Go to the local web page. For example, if 8080 is the default port, go to: http://localhost:8080/

If the start page does appear, the web connection is encountering a problem that prevents accessing the server remotely. If the start page does not appear, see “Did the Server Start?” on page 22.

Is the Proxy Setting Causing a Problem?

Description

The server should be accessible directly from the host on which it is running (localhost); for example, using the default port 8080:

http://localhost:8080/

Solution

A server instance running on localhost might not be accessible if the server host machine is connected to the web through a proxy. To solve this problem, do one of the following:

Chapter 2 • Specific Issues

23

Image 23

Contents Sun Microsystems, Inc 4150 Network Circle Santa Clara, CA U.S.A v3 Prelude Troubleshooting GuideSun GlassFish Enterprise Server This distribution may include materials developed by third parties 1 Overview of Enterprise Server Troubleshooting ContentsWas Application Deployment Successful? Administration FAQs Index Update Tool FAQsHow Do I Use Update Tool to Extend My Enterprise Server Installation? “Enterprise Server Documentation Set” on page “Symbol Conventions” on page “Default Paths and File Names” on pagePreface Enterprise Server Documentation SetContinued TABLE P-1 Books in the Enterprise Server Documentation Sethttp//developers.sun.com/javadb Related DocumentationTypographic Conventions Symbol Conventions Symbol ConventionsDefault Paths and File Names The following table explains symbols that might be used in this bookThird-Party Web Site References Documentation, Support, and TrainingSearching Sun Product Documentation Sun Welcomes Your Comments First Steps Identifying the Problem“Identifying the Problem” on page “Troubleshooting Tools” on page “Where to Go for More Information” on pageSearch the GlassFish Mailing Lists and Forums Verify System Requirements and ConfigurationReview Known Issues Search the Product DocumentationSearch the SunSolve Knowledgebase When Does the Problem Occur?What Is Your Environment? Gathering InformationExamining Log Files What Is Your System Configuration?What Is Different? “Operating System Utilities” on page Troubleshooting ToolsMonitoring the System Operating System UtilitiesTo Obtain a Server Thread Dump Type the following commandStack Traces and Thread Dumps VisualVMWhere to Go for More Information Page “Cannot Access Remote Server” on page Specific IssuesCannot Access Local Server http//localhost8080 “Cannot Access Local Server http//localhost8080” on pageDescription To Determine Which Port Number the Server Is Actually UsingDid the Server Start? Was the Server Started at the Expected Port?“Is the Proxy Setting Causing a Problem?” on page Cannot Access Remote ServerIs the Proxy Setting Causing a Problem? SolutionIs the Application Server Running? Cannot Access the Administration Console“Is the Administration Console Running on the Expected Port?” on page “Is the Security Manager Disabled?” on page“Administrator User Name or Password Not Known” on page Cannot Access a Server ApplicationIs the Administration Console Running on the Expected Port? Is the Security Manager Disabled?1 Stop the server, if it is currently running Administrator User Name or Password Not KnownTo Remove the User Name and Password Completely Was Application Deployment Successful?7 Uncomment the security-constraint element in the web.xml file 8 Restart the server for the new user name-password to take effectServer Will Not Start on Windows Port Conflict 4 Start the serverDescription SolutionTwo Server Instances Bind to Same Port on Windows Has an Ungraceful Shutdown Occurred on a Previously Running Server?Cannot Produce a JVM Thread Dump After Server Crash Issues Related to ApplicationsError When Deploying EAR http//blogs.sun.com/quinn/entry/deploymentinglassfishv3prelude Cannot Find SunDeploymentManagerSolution Issues Related to asadminasadmin start-domain Command Fails Error CLI143 There is more than one domainError Could Not Start Domain Cannot Stop Domain Using asadmin stop-domainUsing asadmin set Command Might Produce Unexpected Results Issues Related to EclipseCannot Upgrade Issues Related to Installation and UpgradeGeneral Installation Cannot Deploy a Mail Session as a JNDI Resource Issues Related to JavaMailIssues Related to JNDI Cannot Configure JavaMail Resourcesjava.security.AccessControlException Access Issues Related to MySQLIssues Related to Security Exception When Creating MySQL Connection PoolMutual Authentication Not Working With the Application Client Page “Administration FAQs” on page “Application FAQs” on page Frequently Asked QuestionsAdministration FAQs Which asadmin Commands are Supported?How Do I Change Application Permissions? Application FAQsEclipse FAQs How Do I Debug Applications?How Do I Add Containers? Extensibility FAQsHow Do I Extend the Administration Console? How Do I Develop Add-On Components?What Java Persistence Support Is Available? Java Persistence FAQsJDBC FAQs Jersey FAQsThat Application? OpenESB FAQsRails and JRuby FAQs If I Deploy an Application Using the glassfishrailsWarbler information http//caldersphere.rubyforge.org/warbler What Options Are Available for Running JRuby With Enterprise Server?Gem documentation http//glassfishgem.rubyforge.org Can I Change the Keystore Password? Security FAQsUpdate Tool FAQs What Happens When No Server Side Realm Is Configured?After you start your Enterprise Server instance, the default location for the Administration Console is http//localhost4848/ at least one Enterprise Server domain must be started before you can launch the Administration Console. Unless you declined to check for updates during installation, you will be notified of available updates in the message area. Update Tool can also be accessed on the command line by running the updatetool command in the as-install/bin directory. Extensive online help is provided for both versions Index