Patton electronic 1060 AC Powered user manual Appendix E Troubleshooting Symptom Problem Solution

APPENDIX E

TROUBLESHOOTING

SYMPTOM	PROBLEM	SOLUTION
"TD" and "RD" LEDs	1. Improper RS-232	1. Check wiring
indicate activity, but	wiring	between Model 1060
units will not		and connected serial
communicate or		device—it should be

APPENDIX E

TROUBLESHOOTING (CONTINUED)

SYMPTOM	PROBLEM	SOLUTION
LEDs do not light	1. The AC transformer	1. Have another cup of
when AC power	is not plugged into the	coffee!
transformer is	Model 1060
plugged into wall

data is garbled		straight through
	2. Improper twisted	2. Compare your
	pair wiring	twisted pair wiring with
		the diagram in Section
		4.1
	3. Improper bit rate	3. Make sure the bit
	setting	rates on all connected
		serial devices are the
		same
"TD" and "RD" LEDs	1. Defective twisted	1. Test continuity of
indicate activity, but	pair line	twisted pair line
"CD" LED is unlit or
red (should be	2. Poor twisted pair	2. Check screw
green)	connections to Model	terminal/RJ-11
	1060s	connections to Model
		1060s; check integrity

2. Loose power connection

3. Outlet is defective

4. AC power adapter

	is defective
No data transfer in	1. Improper twisted
either or both	pair wiring
directions
	2. Improper DCE/DTE
	setting

2.Make sure the AC connection is flush

3.Try a different outlet

4.Call Patton

Electronics for a replacement adapter

1.Compare your twisted pair wiring with the diagram in Section 4.1

2.Set both DCE/DTE switches alike, according to the instructions in Section 3.2

		of plug RJ-11
		terminations
Occasional data	1. Distance/bit rate	1. Check specifications
errors	capacity exceeded	in Appendix B
	2. Poor quality twisted	2. Use a different
	pair circuit	twisted pair circuit if
		available
	3. Poor twisted pair	3. Check screw
	connections to Model	terminal/RJ-11
	1060s	connections to Model
		1060s; check integrity
		of plug RJ-11
		terminations

3. Improper bit rate	3. Be sure all bit rate
setting	settings on all
	connected serial ports
	are the same
4. Improper	4. The transmitter must
"control input" pin	be enabled by a
setting	specific "control input"
	pin (refer to Table 1 in
	Section 3.3)
5. Distance	5. Check specifications
specifications	in Appendix B
exceeded

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