Section 7 – Troubleshooting

Section 7 – Troubleshooting

 

Table 4.

Troubleshooting Video Problems

Problem

Possible Cause

Possible Solution

 

 

 

Verify the AC power connection to the monitor. You can

 

 

 

verify the monitor has power by looking for a small

 

Power Problem

glow in the Neck of the CRT. Verify the Universal Video

 

 

 

Converter has power; the red LEDs should be

 

 

 

illuminated.

 

 

 

Verify that the video wires in the Jamma harness are

 

 

 

firmly connected from the Monitor to the Jamma

No Picture on

Faulty Video Cable

Conversion Board. Verify the Universal Video

 

 

Converter output is plugged into the Video Input on the

Monitor

 

 

 

 

Jamma Conversion Board.

 

 

 

 

Faulty Monitor

Verify that the fuses on the chassis PCB are good.

 

Chassis PCB

 

 

 

Picture is Dim or

Use the monitor remote control panel to adjust the

 

brightness and contrast settings to see if this corrects

 

Faded

 

 

 

the problem.

 

 

 

 

Blown fuse on UVC

Check fuses on UVC. Replace with 5 A fuses if blown.

 

Incorrect UVC

Check the SW1 switch bank settings on the UVC and

 

Settings

 

make sure they are correctly set for your monitor.

 

Picture Color is

Use the monitor remote control panel to adjust the red,

 

green, and blue color settings to see if this corrects the

Picture is

Poor

 

 

problem.

Misaligned or Color

 

 

 

 

Use the monitor remote control panel to adjust the

is Poor

Picture Geometry

 

is Misaligned

height and width as well as other geometric

 

adjustments to see if this corrects the problem.

 

 

 

 

Distorted Colors on

Use a degaussing coil on the monitor to see if this

 

Screen

 

corrects the color problem.

Table 5. Troubleshooting Audio Problems

Problem

Possible Cause

Possible Solution

 

Volume Setting

Enter the Operator Menu and adjust the volume setting

 

for the cabinet. Verify that the attract volume is ON.

 

 

 

 

 

 

 

Turn off the cabinet. Verify that all the wires are firmly

 

Faulty Wiring

connected to each speaker. Verify that no wires are

 

 

frayed or improperly shorting to ground.

 

 

Remove the speaker grill covers, and visually inspect

No Audio

Blown Speakers

each speaker. Run the Sound Test from the Operator

 

Menu to verify each speaker is working.

 

 

 

 

 

You can verify the Audio AMP on the Jamma Conversion

 

Faulty Audio

Board is working by installing it into another working

 

cabinet. If that is unavailable to you, plug a simple

 

AMP

 

computer speaker into the audio ports on the computer

 

 

 

 

and verify that sound is working from the computer.

 

 

 

 

Volume Set too

Adjust volume pots (R3 and R4) on Jamma Conversion

 

Low on Board

Board.

 

© 2004 GLOBAL VR®, INC.

040-0050-01 Rev. A 10/29/2004

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Atari 040-0050-01 manual Troubleshooting Video Problems, Troubleshooting Audio Problems