Atari 040-0050-01 manual Technical Support

Technical Support

GLOBAL VR® provides free telephone, e-mail and online support for systems during the warranty period. In addition to helping with troubleshooting and diagnosing defective parts, GLOBAL VR® technical support is prepared to help you with questions about the operation of your game.

When you contact technical support, please provide the following background information to aid our technical support process:

•Cabinet’s Game Serial Number (found on the back of the cabinet). Write your serial number below for easy reference.

Cabinet Serial Number: ______________________________________

•Your mailing address and telephone number.

•A summary of the question or a detailed description of the problem with your cabinet.

The additional information listed below, as applicable, may assist Technical Support in solving your problem quickly.

•	Cabinet ID	•	Date of latest install or upgrade
•	Software version number	•	For game-play issues, the game
•	Specific error message		mode and number of players

• Any changes made to the system

Technical support is available from 6:00 AM to 6:00 PM, Pacific Time, Monday–Friday. Call 408.597.3400 to reach a Technical Support staff member.

E-mail support is available at this address: techsupport@globalvr.com

To comment on this manual, please e-mail: techpubs@globalvr.com

Visit the GLOBAL VR® website: www.globalvr.com