Patton electronic 2977 user manual Contacting Patton for assistance

Page 53

Chapter 7 Contacting Patton for assistance
Chapter contents
Introduction	54
Contact information	54
Warranty Service and Returned Merchandise Authorizations (RMAs)	54
Warranty coverage	54
Out-of-warranty service	54
Returns for credit	54
Return for credit policy	55
RMA numbers	55
Shipping instructions	55

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Contents Remote Access Server Patton Electronics Company, Inc Contents Contents Using the Viewer FCC Information Radio and TV InterferenceIndustry Canada Notice DialFire B4/ST RAS CE Notice FCC Part 68 Compliance StatementStructure AudienceGeneral conventions PrecautionsTypographical conventions used in this document Mouse conventions DialFire Model 2977 RAS Adapters Chapter contentsModel 2977 DialFire RAS overview IntroductionModel 2977 DialFire T1/E1 RAS Model 2977/B4 DialFire BRI RASMicrosoft Supported Operating SystemsPreparation Completing a configuration worksheet DialFire Basic BRI Configuration Worksheet Patton Electronics DialFire Channelized T1, Short-Haul Configuration Worksheet Order the Isdn Line DialFire PTE Isdn E1 Euro Isdn Configuration WorksheetNone Interface ID for Port 48 PT2 Only 127 Leased Time Slots Before You Install DialFire Isdn T1 PRI, Short-Haul Configuration Worksheet EZ-ISDN 1 Preferred Capability S Installing the Model 2977 adapter Determining your line termination requirements Model 2977 B4 ST adapter installationDialFire BRI connectors and line-terminating DIP switch Installing the DialFire RAS B4ST AdapterReplace the computer’s cover Model 2977 B4 U adapter installationDialFire BRI connectors PE1 & PE2 Connector Locations Model 2977 PE1 PE2 adapter installationPT1 & PT2 Connector Locations Model 2977 PT1 PT2 adapter installationInstallation Model 2977 daughter board installationParts List Mating Connectors Plated-through holes Spacers Screws Mating Connectors Driver installation Configuration Driver installation and configuration Procedure Driver installation for the Windows 2000 operating systemInstalling the Driver Supported ProductsUpgrading the Driver ProcedureDriver installation for the Windows XP operating system Configuring Outgoing Dial-up Networking Connections Configuring Incoming Dial-up Networking ConnectionsChanging Phone and Modem Options Changing Adapter PropertiesUsing the Windows Troubleshooter Uninstalling the DriverInstalling the MS Loopback Adapter Installing the downloaded driverConfiguring RAS Ports Configuring the Adapter First TimeChanging the Adapter Configuration Configuring RAS Dial-in Permissions Configuring Modems on COM Ports Configuring Dial-up Networking ConnectionsChanging Serial Port Names Using the Viewer Starting Patton View About Patton ViewOperation and shutdown De-activating the Model Activating the ModelContacting Patton for assistance Contact information Warranty coverageRMA numbers Return for credit policyAppendix a Software License Agreements Software License Agreements Software License Agreements Software License Agreements

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