Patton electronic 3088A Out-of-warranty service, Returns for credit, Return for credit policy

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Model 3088A Series Getting Started Guide

8 • Contacting Patton for assistance

 

 

Out-of-warranty service

Patton services what we sell, no matter how you acquired it, including malfunctioning products that are no longer under warranty. Our products have a flat fee for repairs. Units damaged by lightning or other catastro- phes may require replacement.

Returns for credit

Customer satisfaction is important to us, therefore any product may be returned with authorization within 30 days from the shipment date for a full credit of the purchase price. If you have ordered the wrong equipment or you are dissatisfied in any way, please contact us to request an RMA number to accept your return. Patton is not responsible for equipment returned without a Return Authorization.

Return for credit policy

•Less than 30 days: No Charge. Your credit will be issued upon receipt and inspection of the equipment.

•30 to 60 days: We will add a 20% restocking charge (crediting your account with 80% of the purchase price).

•Over 60 days: Products will be accepted for repairs only.

RMA numbers

RMA numbers are required for all product returns. You can obtain an RMA by doing one of the following:

•Completing a request on the RMA Request page in the Support section at www.patton.com

•By calling +1 (301) 975-1007and speaking to a Technical Support Engineer

•By sending an e-mail to returns@patton.com

All returned units must have the RMA number clearly visible on the outside of the shipping container. Please use the original packing material that the device came in or pack the unit securely to avoid damage during shipping.

Shipping instructions

The RMA number should be clearly visible on the address label. Our shipping address is as follows:

Patton Electronics Company

RMA#: xxxx

7622 Rickenbacker Dr.

Gaithersburg, MD 20879-4773 USA

Patton will ship the equipment back to you in the same manner you ship it to us. Patton will pay the return shipping costs.

Warranty Service and Returned Merchandise Authorizations (RMAs)

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Contents SHDSL.bis CPE with fixed serial interface Mailsupport@patton.com Summary Table of Contents Table of Contents Software Upgrade Compliance information Factory default values for software-configurable parameters List of Figures List of Tables Audience About this guideStructure Impaired functioning PrecautionsSafety when working with electricity Convention Meaning Typographical conventions used in this documentGeneral observations General conventionsGeneral information Chapter contentsOnSite 3088A overview FeaturesSerial interface types External AC universal power supply Power input connectorExternal 48 VDC power supply Configuration Hardware DIP-switch configuration Software CLI configurationIntroduction Parameter Description Possible Values Lists the Model 3088A’s configurable parametersConfiguring the DIP switches DIP switch settings System reset modePosition Function Position Function CA, /D models ModelsS4-2 S4-3 S4-4 S4-5 S4-6 S4-7 S4-8 Data Rate kbps S4-2 through S4-8 Data Rate2240 Mode DCE/DTE operationClock Source Ethernet Management Port DSL Line Condition Good or Poor System Configuration Commands Help CommandsSystem Status Commands E1 Configuration Commands DSL Configuration CommandsDSL Status Command DSL Clear Errcntrs CommandRemote Console Example Command Line Interface Session3088A System set circuitid 3088A/K Circuit ID 3088A OnSite Plug ‘n’ PlayOnSite installation Connecting the twisted pair interface InstallationConnecting the Model 3088A to a DCE or DTE device Connecting the Model 3088A serial interfaceConnecting the Model 3088A/K to an E1 Network Connecting the Model 3088A/K serial interfaceConnect twisted pair 120 ohm to E1 network DSL Connecting dual coaxial cable 75 ohm to E1 networkExternal AC universal power supply Connecting powerTo Power Supply Jack DC PowerOperation DSL Green Power-upPower Green LED status monitorsTest modes Patterns Local Analog Loopback diagramRemote console operation Establishing a Remote Console Session How to ConnectLog in to 3088 Near End How to DisconnectRemote control session with LAL diagram Differences in Local and Remote Control Session BehaviorSoftware Upgrade Software Upgrade Reset configuration to factory defaults Reset configuration to factory defaults Contacting Patton for assistance Contact information Warranty coveragePatton support headquarters in the USA RMA numbers Out-of-warranty serviceReturns for credit Return for credit policyAppendix a Compliance information CE Declaration of Conformity SafetyCompliance Radio and TV Interference FCC PartAppendix B Specifications DTE rate Serial connectorDiagnostics Clocking modesPower and power supply specifications ConfigurationLine coding Transmission lineEnvironment Line rates DSL lineLine interface Shdsl physical connectionAppendix C Factory default values Parameter Default value Factory default values for software-configurable parametersHDB3 Appendix D Factory replacement parts and accessories Power Supplies Factory replacement parts and accessoriesPower Adapters Appendix E Interface pinouts RS-232 interface Pin # SignalPin # Signal Designation Source Line portE1 interface InterfaceEthernet Console port Pin Signal
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3088A specifications

The Patton Electronics 3088A is a highly versatile and robust device designed to facilitate seamless communications over long distances using various transmission mediums. This model exemplifies the pinnacle of technology in the realm of serial-to-Ethernet devices, serving a multitude of applications in modern networking environments.

One of the standout features of the 3088A is its ability to convert RS-232, RS-422, and RS-485 serial signals into Ethernet TCP/IP data packets, allowing for the integration of legacy systems with contemporary Ethernet networks. This feature is crucial for businesses looking to modernize their infrastructure without discarding existing equipment that operates on serial protocols.

The 3088A boasts an impressive transmission range, which makes it suitable for both industrial and commercial applications. It supports data rates of up to 115.2 Kbps, ensuring that data can be transmitted quickly and efficiently. Additionally, with a built-in web server and a user-friendly interface, configuration and management become straightforward tasks, reducing the complexity often associated with network setups.

Another vital feature of the 3088A is its compatibility with various communication protocols, including TCP, UDP, and ARP. This flexibility ensures that it can be integrated into a wide range of network configurations, catering to specific application requirements, from simple point-to-point communication to complex networking setups.

The device also incorporates advanced security features, such as support for secure socket layer (SSL) connections, to safeguard data transmission against unauthorized access and potential threats. This is particularly important in environments where sensitive information is being transmitted, providing peace of mind for organizations concerned about data integrity and security.

Furthermore, the Patton 3088A is designed with durability in mind. It features a compact and rugged enclosure suitable for deployment in harsh environments, making it ideal for field operations and various industrial applications. The device supports wide power input ranges, ensuring operational stability regardless of fluctuating power conditions.

In summary, the Patton Electronics 3088A stands out as a reliable and efficient solution for those seeking to bridge the gap between serial and Ethernet communications. Its high-speed data transmission capabilities, extensive compatibility with various protocols, enhanced security features, and rugged design make it an essential tool for modern networking needs, enabling businesses to evolve while maximizing their existing technologies.
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