Polycom DOC2563A manual Connecting to a Conference Directly or via Entry Queue

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For more information on ISDN Network Services, see the RMX 1500/ 2000/4000 Administrator’s Guide, "ISDN/PSTN Network Services” on page 13-43.

If additional Entry Queues and Meeting Rooms are required, for example, for conferencing at different line rates, you can customize the conferencing entities to your organization’s requirements and define additional conferencing entities. For more details, see the RMX 1500/ 2000/4000 Administrator’s Guide.

To start ongoing conferences and monitor their status see the

RMX 1500/2000/4000 Getting Started Guide, Chapter 3 “Basic Operation”.

Connecting to a Conference Directly or via Entry Queue

The RMX is shipped with pre-configured default conferencing entities that can be used to dial in and start conferences. Default (Transit) Entry Queue ID: 1000, default Meeting Room IDs: 1001, 1002, 1003, and 1004.

H.323 Participants

H.323 participants dial:

[MCU Prefix in Gatekeeper][Conference or Entry Queue ID/Name].

For example, if the MCU prefix in gatekeeper is 925, you can dial to the default (Transit) Entry Queue by entering 925 or 9251000 and be routed to Meeting Rooms by entering its ID (i.e. 1001, 1002, 1003 or 1004). You can connect directly to one of the default Meeting Rooms, by dialing its number, for example: 9251001.

Alternatively, you can use the Entry Queue or conference name to connect directly to the conference. For example, if the conference name is Maple_Room, the participant can dial: 925Maple_Room.

SIP Participants

For SIP participants the dialing string is composed of the conference routing name as registered with the SIP server and domain name in the following format: conference_name@domain_name.

For example, if the conference name is Maple_Room, the participant dials: Maple_Room@polycom.com.

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Contents Preparations General Safety PrecautionsUnpacking the RMX Management Network Configuration on the USB KeyInstalling the RMX Product Registration and Activation Key Retrieval First Entry Power-upSelect the Product Registration link Configuring the IP Network Service Connecting to the MCUField Description Click the Next button Click Next If you selected H.323 only go to Step Field Description An ISDN/PSTN Network Service, go to Step Field Description Field can contain be empty blank or a numeric Click Save & Continue Page Flag Value Click Save & Close Please wait for system reset message box, click OKTo add a new user to the system User DefinitionTo delete a user from the system Selecting the RMX Web Client Languages To customize the Multilingual SettingConferencing Entities MCU Prefix in GatekeeperConference or Entry Queue ID/Name Connecting to a Conference Directly or via Entry QueueISDN/PSTN Participants Conference Control Using Dtmf Codes