Polycom 4300T manual How survivability works

Page 63

Configuring the 4300T

Call processing server connectivity status indicators

Support for multiple call processing servers using DNS

Reporting of the currently active call processing server in environments using multiple call processing servers

Local call switching between VoIP endpoints and premises based PSTN gateways during WAN link failures or other failures that prevent connectivity to network based call processing servers

Calling features such as transfer, hold and conference are provided by V2IU Series appliances

Simplified setup that creates a local dial plan in the V2IU appliance by monitoring traffic to network based call processing servers

How survivability works

The V2IU appliance automatically creates a local dialing plan by monitoring the registration requests sent by LAN based SIP user agents as they register with the network based call processing server. In creating this dial plan the V2IU appliance now has knowledge of all local SIP user agents installed on its LAN interface. This dial plan will be used during fallback mode of operation when the V2IU appliance provides local call switching between user agents and/or a LAN side PSTN gateway.

V2IU appliances continuously monitor the status of connectivity to network based call processing servers using application layer heartbeat messages. Configuration settings in V2IU appliances control how often messages are sent to the call processing server and how quickly the server will be declared unreachable in the event of a failure. The use of application layer messages provides the added benefit of detecting the failure condition where an V2IU appliance has IP connectivity to the call processing server but the call processing server software itself is not functioning properly.

Once a call processing server has been declared unreachable V2IU appliances enter fallback mode and perform call processing for local SIP user agents. A SIP PSTN gateway can also be installed at the branch office on the LAN side of the V2IU appliance and used for inbound and outbound calling during fallback mode. To maximize utilization of this gateway it can also be used when call switching is being performed by the network based call processing server.

Once connectivity to the network based call processing server is restored the V2IU appliance will automatically turn control of all subsequent call requests over to the softswitch. Calls in progress that were established while the V2IU appliance was in fallback mode will not be disrupted when connectivity is restored to the network based call processing server.

Redundant or multiple call processing servers can be used in conjunction with V2IU Series appliances to further enhance the availability of voice services. V2IU appliances will use DNS SRV records from a DNS server to obtain a

3 - 45

Image 63 Contents
User Guide V2IU 4300T Converged Network Appliance Trademark Information Contents User Guide V2IU 4300T Converged Network Appliance System Diagnostics Upgrading the 4300T Saving and Restoring the 4300T ConfigurationContents User Guide V2IU 4300T Converged Network Appliance Security T1 Wide Area Network WAN Access RouterQuality of Service 4300T Converged Network ApplianceFeature Summary Call Quality MonitoringFuture-proof Scalability LED Label Activity Description Front Panel LEDsManagement console port Power ConnectorBack Panel Erase ButtonEthernet WAN port T1/E1 WAN portUser Guide V2IU 4300T Converged Network Appliance Physical Installation Desktop InstallationWall-Mount Installation Administration of the 4300T Getting Started User Guide V2IU 4300T Converged Network Appliance Configuring the 4300T Configuration Guide For IP Centrex Applications Task Subtask Configure For IP Centrex Application? Configuration OutlineUser Guide V2IU 4300T Converged Network Appliance Configuration Guide For Station Side IP PBX Applications Configure For Station Configuration Guide For Trunk Side IP PBX Applications Task Subtask Configure For Trunk Side IP PBX Application? Configuration Guide For Hosted Video Applications Configure For Hosted Configuration Guide For Enterprise Video Applications Configure For Hosted Configure the LAN Interface System ConfigurationPress Submit Configuring the 4300T Modify an Existing Vlan Configuration Configure the WAN Interface User Guide V2IU 4300T Converged Network Appliance Frame Relay Mode and Dlci Configure the Dhcp Server Mask Select Dhcp Server Uncheck the Enable Dhcp Server checkbox Configure Hostname, Snmp and Remote Logging Disable Snmp Configure a local Hostname Change the Administration Password VoIP ConfigurationConfigure the VoIP ALG Performs a Tftp server relay function Configure VoIP Subnet Routing Enter a VoIP Subnet Route Configure IP Phones, IADs or Softphones NAT for Data Traffic Data Networking ConfigurationProtocolPublicIPAddress/netmask-portPrivateIPAddress-port Static IP routing Firewall Configuration Enable or disable the firewall Action Description Input format Traffic Management Configuration Enable Traffic Shaping Enable CAC Optionally enable priority IP addresses Closer Look at Traffic Management in the 4300T Upstream Traffic Management ClassifyingDownstream Traffic Management Key benefits and features of VoIP survivability VoIP Survivability ConfigurationHow survivability works Platform Support Configuring VoIP Survivability in V2IU AppliancesEnable VoIP Survivability Specify the number of digits to use for local dialing Configuring the 4300T Configure call processing server redundancy Configuring the 4300T User Guide V2IU 4300T Converged Network Appliance System Diagnostics Viewing Networking Information Viewing the ALG registration codeRouting Information Viewing Advanced System Information Passive Voice Call Monitoring Accessing Troubleshooting ToolsVerify Registered Voice and Video Devices Performing a Ping Test Restarting Networking Processes Ewn Command Saving and Restoring the 4300T ConfigurationList the Available Backup Files Create a Backup File and Save in Local FlashCopy a Backup File to a Remote Tftp Server Download a Backup File from a Remote Tftp ServerDelete a Backup File User Guide V2IU 4300T Converged Network Appliance Upgrading the 4300T Upgrade Procedure for Software Revision 1.3.11 or LaterUser Guide V2IU 4300T Converged Network Appliance Appendix Troubleshooting TipsSpecifications Example Neighboring Path Navigator Gatekeeper supportCloud Configuration Neighboring Gatekeeper Neighbors Add Endpoints Path Navigator On the Path Navigator GK A, setup two Neighboring Gatekeeper Network Settings VoIP ALG H323 Settings Appendix Configuration -- Neighboring Gatekeeper -- Neighbors -- Add Network Settings VoIP ALG H323 settings Appendix V2IU C VoIP ALG H323 Settings User Guide V2IU 4300T Converged Network Appliance Appendix Endpoints Path Navigator Regulatory Notices Other Rights and Limitations Regulatory Notices Warranty and Warranty Exclusions Regulatory Notices Miscellaneous Regulatory Notices User Guide V2IU 4300T Converged Network Appliance Regulatory Notices User Guide V2IU 4300T Converged Network Appliance FCC Part 15 Notice Industry Canada IC Notice Warranty and Repair Service Center