Polycom MX392 manual Technical Support, Polycom Installed Voice Business Group Contact Information

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TECHNICAL SUPPORT

For support on the Vortex product line, call toll-free (USA/Canada) 888-248-4143, then select option 1, then option 3.

For exclusive Integrator and Consultant focused support (through our PASS program), dial 1.408.474.2048; this number will get you help on video and Vortex products.

For general technical support, dial 1.800.POLYCOM

Polycom Installed Voice Business Group Contact Information

Our address is:

9040 Roswell Road

Suite 450

Atlanta, GA 30350

770-350-4140 Phone

770-350-4142 Fax

Copyright © 2004 Polycom, Inc.

Polycom, the Polycom logo and Vortex are registered trademarks and Conference Composer is a trademark of Polycom, Inc. in the USA and various countries. The name Shure® is a registered trademark of Shure Incorporated. All other brand names, product names, and trademarks are the sole property of their respective owners. Rev. 09/04

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Contents Using the Shure MX392 Push to Talk Microphone with Vortex Devices Application Note Polycom Installed Voice Business GroupTable of Contents SHURE MX392 BASICS Switch Behavior Page LOGIC PORT PHYSICAL CONNECTIONS AND GROUNDING LOGIC INPUT DEFAULT CONDITIONSTOGGLE OPERATION PUSH TO TALK Do not assign any command to the HELD COMMAND column If you are successful, you should see this on the screenLOGIC OUTPUT Here is what the screen should look like when you are finished Page TOGGLE OPERATION PUSH TO MUTE Do not assign any command to the HELD COMMAND column If you are successful, you should see this on the screenLOGIC OUTPUT Here is what the screen should look like when you are finished TOGGLE OPERATION MUTE ALL EXAMPLE MACROS Likewise, here is the Macros page for the Vortex EF2241BROADAF00MUTEI11 BROADAB01MUTEI11Page LOGIC INPUT Do not assign any command to the HELD COMMAND column LOGIC OUTPUT Page MOMENTARY OPERATION PUSH TO TALK LOGIC INPUT Page LOGIC OUTPUT Here is what the screen should look like when you are finished MOMENTARY OPERATION PUSH TO MUTE LOGIC INPUT If you are successful, you should see this on the screen LOGIC OUTPUT Here is what the screen should look like when you are finished MOMENTARY OPERATION MUTE ALL EXAMPLE Likewise, here is the Macros page for the Vortex EF2241 microphones on all units regardless of whether a microphone is muted from the Vortex EF2280 or the Vortex EF2241. To accomplish this, we will use the BROADA command to send MUTEI commands from one unit to the other unit. The BROADA command broadcasts any command that is after the colon. For example, if a Macro in the Vortex EF2241 has this command Page LOGIC INPUT Page Page LOGIC OUTPUT Make sure the LED works as designed. If you press the membrane switch, you should see the LED above the pins illuminate in Conference Composer as well as on every MX392. Since the switch is a membrane switch, the LED will stay lit until the switch is pushed and held down TECHNICAL SUPPORT Polycom Installed Voice Business Group Contact Information