Polycom 3725-23487-003/A manual Power, Symptom Problem Corrective Action

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User’s Guide for the Polycom Mobile Responder

Power

Symptom

Problem

Corrective Action

 

 

 

The system does not

The Power button is off.

1. Press the Power button located inside the side panel

start or respond in

 

to the on position.

any way.

 

2. Wait one to two minutes for the system to

 

 

completely power on.

 

 

 

 

The power cable is not

Make sure the power cable is connected to a power

 

connected.

outlet, and that the power cable is seated securely both

 

 

in the outlet and in the Mobile Responder.

 

 

 

 

The power outlet is not active,

Check the power outlet by unplugging the system and

 

or the system’s power cable

plugging in a lamp, radio, or other small appliance. If it

 

is not operating properly.

does not operate, the outlet is not active — connect the

 

 

system to a different outlet.

 

 

If the outlet is active, the problem may be in the Mobile

 

 

Responder’s power cable. In this case, call Polycom

 

 

Technical Support.

 

 

 

 

The power interlock switch is

Make sure that the power interlock switch, which turns off

 

pushed down.

power to the lid, is up (refer to Identifying System Parts

 

 

on page 2-2for an illustration showing where the power

 

 

interlock switch is located).

 

 

 

The screen is blank.

The system is in standby

Pick up the remote control to activate the system.

 

mode.

 

 

 

 

 

The power for the display is

Press the LCD Power button to turn the display on (refer

 

off.

to Identifying System Parts on page 2-2for an illustration

 

 

showing where the LCD Power button is located).

 

 

 

 

The wrong display mode is

Press the LCD Up/Display Mode button until you set the

 

selected.

display mode to RGB (refer to Identifying System Parts

 

 

on page 2-2for an illustration showing where the LCD

 

 

Up/Display Mode button is located).

 

 

 

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Contents VideoVoiceDataWeb Trademark Information License TermsAbout this Guide User’s Guide for the Polycom Mobile Responder Contents User’s Guide for the Polycom Mobile Responder Introducing the Polycom Mobile Responder System Components Name Component DescriptionKey Features Physical AttributesVSX 8000 System Technology Setting Up and Using the Polycom Mobile Responder Identifying System Parts Attaching the Remote TetherTo attach the remote tether Connecting Equipment to the Connection Panel This connector Enables you to Mic HandsetInstalling the Optional QBRI, PRI, or Serial Network Module This connector Enables you toSetting Up and Using the Polycom Mobile Responder Powering On the Mobile Responder During this time Power consumption isTips on Using the Mobile Responder Performing Video Conferencing TasksRestoring System Settings Set these audio settingsOn this VSX Screen Set this field To this setting VolumeLine Input Red Visual Concert if you Line Input White Visual Concert if youUser’s Guide for the Polycom Mobile Responder Troubleshooting Solving ProblemsPower Symptom Problem Corrective ActionTime, go to System Admin Settings Cameras Go to System Admin Settings CamerasGo to System Admin Settings Monitors Monitors and enable Zoom video to fit screen orSet the Line Input Red and Line Input White CameraContacting Technical Support User’s Guide for the Polycom Mobile Responder Safety and Regulatory Notices Important SafeguardsWarranty Information License RestrictionsWarranty Information Regulatory Notices Part 15 FCC RulesPart 68 FCC Rules Industry Canada IC EEA Regulatory Notices CE Mark R & TTE DirectiveUser’s Guide for the Polycom Mobile Responder Regulatory Notices Special Safety Instructions Installation InstructionsPlug Acts as Disconnect Device Page Index Regulatory notices Safety and Regulatory Notices-1 VSX