Polycom 3725-23487-003/A manual Contacting Technical Support

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Troubleshooting

Contacting Technical Support

To contact Polycom Technical Support, go to www.polycom.com/support. You can enter information about your system and ask a question or describe your problem.

When contacting Technical Support, be sure you know the serial number of your system. The serial number is located on the inside of the side panel cover.

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Contents VideoVoiceDataWeb License Terms Trademark InformationAbout this Guide User’s Guide for the Polycom Mobile Responder Contents User’s Guide for the Polycom Mobile Responder Introducing the Polycom Mobile Responder Name Component Description System ComponentsPhysical Attributes Key FeaturesVSX 8000 System Technology Setting Up and Using the Polycom Mobile Responder Attaching the Remote Tether Identifying System PartsTo attach the remote tether Connecting Equipment to the Connection Panel Handset This connector Enables you to MicThis connector Enables you to Installing the Optional QBRI, PRI, or Serial Network ModuleSetting Up and Using the Polycom Mobile Responder During this time Power consumption is Powering On the Mobile ResponderPerforming Video Conferencing Tasks Tips on Using the Mobile ResponderSet these audio settings Restoring System SettingsLine Input White Visual Concert if you On this VSX Screen Set this field To this settingVolume Line Input Red Visual Concert if youUser’s Guide for the Polycom Mobile Responder Solving Problems Troubleshooting Symptom Problem Corrective Action PowerMonitors and enable Zoom video to fit screen or Time, go to System Admin Settings CamerasGo to System Admin Settings Cameras Go to System Admin Settings MonitorsCamera Set the Line Input Red and Line Input WhiteContacting Technical Support User’s Guide for the Polycom Mobile Responder Important Safeguards Safety and Regulatory NoticesLicense Restrictions Warranty InformationWarranty Information Regulatory Notices Part 15 FCC RulesPart 68 FCC Rules EEA Regulatory Notices CE Mark R & TTE Directive Industry Canada ICUser’s Guide for the Polycom Mobile Responder Regulatory Notices Special Safety Instructions Installation InstructionsPlug Acts as Disconnect Device Page Index Regulatory notices Safety and Regulatory Notices-1 VSX