TP-Link TD-W8980 manual T4. What can I do if I cannot access the Internet?

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TD-W8980

N600 Wireless Dual Band Gigabit ADSL2+ Modem Router User Guide

Now, try to log on to the Web-based configuration page again after the above settings have been configured. If you still cannot access the configuration page, please restore your modem router’s factory default settings and reconfigure your modem router following the instructions in 3.2 Quick Installation Guide. Please feel free to contact our Technical Support if the problem still exists.

T4. What can I do if I cannot access the Internet?

1)Check to see if all the connectors are connected well, including the telephone line, Ethernet cables and power adapter.

2)Check to see if you can log on to the web management page of the modem router. If you can, try the following steps. If you cannot, please set your computer referring to T3 then try to see if you can access the Internet. If the problem persists, please go to the next step.

3)Consult your ISP and make sure all the VPI/VCI, Connection Type, account username and password are correct. If there are any mistakes, please correct the settings and try again.

4)If you still cannot access the Internet, please restore your modem router to its factory default settings and reconfigure your modem router by following the instructions in 3.2 Quick Installation Guide.

5)Please feel free to contact our Technical Support if the problem still exists.

)Note:

For more details about Troubleshooting and Technical Support contact information, please log on to our Technical Support Website: http://www.tp-link.com/en/support

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Contents TD-W8980 Copyright & Trademarks FCC Statement National Restrictions Country Restriction Reason/remarkKorea Warning Statements Declaration of Conformity Contents USB Settings IPv6 Firewall Package Contents Product Overview Overview of the Modem RouterMain Features LED Explanation Name Status Indication Panel LayoutFront Panel WPS Back Panel Installation Environment Requirements System RequirementsConnecting the Modem Router TD-W8980 Quick Installation Guide Configuring the PCTD-W8980 TD-W8980 Quick Installation Guide Is the TCP/IP configuration for your PC correct?TD-W8980 TD-W8980 TD-W8980 TD-W8980 TD-W8980 Login StatusQuick Setup Operation ModeNetwork WAN Settings Static IP Dynamic IP TD-W8980 PPPoE TD-W8980 PPPoA IPoA Bridge Interface Grouping LAN Settings 4 IPv6 LAN Settings MAC Clone ALG Settings DSL Settings IPSec VPNTD-W8980 TD-W8980 Dhcp Server Dhcp Settings Clients List To modify or delete an existing entry Address ReservationTo Reserve an IP address Conditional Pool To add a vendor classDual Band Selection Wireless 2.4GHzBasic Settings TD-W8980 WPS Settings Use the Wi-Fi Protected Setup Button II. Enter the client device’s PIN on the modem router III. Enter the modem router’s PIN on your client deviceWireless Security TD-W8980 Wireless MAC Filtering Wireless Advanced To edit or delete an existing entryPage Wireless 5GHz Wireless StatusTD-W8980 WPS Settings II. Enter the client device’s PIN on the modem router Wireless Security TD-W8980 Wireless MAC Filtering To edit or delete an existing entry Wireless Advanced USB Settings USB Mass Storage User AccountsStorage Sharing To add a new user account, please follow the steps belowTo add a new folder, follow the instructions below FTP Server TD-W8980 Media Server Print Server Route Settings Default GatewayStatic Route To add static routing entries11.3 IPv6 Static Route RIP Settings To add a new entry, follow the instructions belowForwarding Virtual ServersTo set up a virtual server entry Port Triggering To add a new rule, follow the steps below12.3 DMZ UPnP To assign a computer or server to be a DMZ serverParental Control 14 IPv4 Firewall RuleLAN Host Methods to add a new ruleWAN Host To add a new entry, please follow the steps belowTD-W8980 Schedule To add a new schedule, follow the steps belowTo add a new IPv6 rule 15 IPv6 Firewall15.1 IPv6 Rule 15.2 IPv6 LAN Host 15.3 IPv6 WAN Host 15.4 IPv6 Schedule 16 IPv6 Tunnel DS-Lite 6RDBandwidth Control 6to4¾ Priority Binding Settings 18 IP&MAC BindingTo add IP & MAC Binding entries, follow the steps below Dynamic DNSARP List Diagnostic System Tools System LogTime Settings To set time automatically Cwmp SettingsManage Control Snmp Settings Backup & Restore Factory DefaultsFirmware Upgrade Reboot Statistics103 General Physical and EnvironmentT2. What can I do if I don’t know or forget my password? Con-figure IPv4 box under TCP/IP, select Using DhcpFor Mac OS Go to System Preferences -NetworkClick View network status and tasks Change adapter settings Click Internet Options Select Never dial a connectionT4. What can I do if I cannot access the Internet? Appendix C Technical Support
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TD-W8980 specifications

The TP-Link TD-W8980 is a versatile and powerful ADSL2+ modem router designed to cater to the modern user's broadband needs. Packed with features and cutting-edge technologies, the TD-W8980 makes an excellent choice for both home and small office environments.

One of its primary attributes is its all-in-one design, combining a high-speed ADSL2+ modem with a wireless N router. This integrated device simplifies the setup process, as users only need one unit to manage both their internet connection and wireless network. The TD-W8980 supports ADSL standards, offering high download speeds of up to 24 Mbps, which is ideal for activities like streaming, gaming, and downloading large files.

The router supports dual-band wireless connectivity, providing both 2.4 GHz and 5 GHz bands. This allows users to enjoy flexible connectivity options; the 2.4 GHz band is perfect for basic tasks like browsing and emailing, while the 5 GHz band is designated for bandwidth-intensive tasks that require higher speeds, such as HD video streaming and online gaming.

Equipped with four Ethernet LAN ports, the TD-W8980 facilitates wired connections for devices requiring stable and fast internet access, such as desktops, gaming consoles, and smart TVs. The multiple LAN ports mean users can simultaneously connect several devices without compromising performance.

Security is also a crucial consideration, and TP-Link has included robust protocols in the TD-W8980 to protect users’ networks. It supports WPA/WPA2 encryption methods to safeguard wireless communications, along with a built-in firewall to fend off online threats. Additionally, the router offers Parental Controls and an access control feature, allowing users to manage their network effectively.

The TD-W8980 features an intuitive web interface that simplifies configuration and management. Users can easily set up their home network, configure security settings, and monitor connected devices with just a few clicks. The device also supports Quality of Service (QoS) settings, enabling users to prioritize bandwidth for specific applications or devices, ensuring a smooth online experience.

With its comprehensive set of features, solid performance, and user-friendly interface, the TP-Link TD-W8980 stands out as a reliable choice for anyone looking to establish a robust and efficient internet connection at home or in a small office. Its combination of advanced technologies and practical characteristics has made it a popular option in the competitive networking market.
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