ZyXEL Communications AG-225H manual Customer Support

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Customer Support

When contacting your Customer Support Representative, please have the following information ready:

!Product model and serial number.

!Warranty Information.

!Date you received your product.

!Brief description of the problem and the steps you took to solve it.

METHOD

SUPPORT E-MAIL

TELEPHONE1

WEB SITE

REGULAR MAIL

 

 

 

 

 

LOCATION

SALES E-MAIL

FAX

FTP SITE

 

 

 

 

 

 

 

 

 

 

CORPORATE

support@zyxel.com.tw

+886-3-578-3942

www.zyxel.com

ZyXEL Communications Corp.

 

 

www.europe.zyxel.com

6 Innovation Road II

HEADQUARTERS

 

 

(WORLDWIDE)

 

 

 

Science Park

sales@zyxel.com.tw

+886-3-578-2439

ftp.zyxel.com

Hsinchu 300

 

 

 

 

ftp.europe.zyxel.com

Taiwan

 

 

 

 

 

 

support@zyxel.com

+1-800-978-7222

www.us.zyxel.com

ZyXEL Communications Inc.

NORTH

 

+1-714-632-0882

 

1130 N. Miller St.

AMERICA

 

 

 

Anaheim

 

 

 

CA 92806-2001

 

 

 

 

 

 

 

 

U.S.A.

 

 

 

 

 

CZECH

info@cz.zyxel.com

+420 241 091 350

www.zyxel.cz

ZyXEL Communications Czech s.r.o.

 

 

 

Modranská 621

info@cz.zyxel.com

+420 241 091 359

 

REPUBLIC

 

143 01 Praha 4 – Modrany

 

 

 

 

Ceská Republika

 

support@zyxel.dk

+45 39 55 07 00

www.zyxel.dk

ZyXEL Communications A/S

DENMARK

 

 

 

Columbusvej 5

sales@zyxel.dk

+45 39 55 07 07

 

 

2860 Soeborg

 

 

 

 

Denmark

 

support@zyxel.fi

+358-9-4780-8411

www.zyxel.fi

ZyXEL Communications Oy

FINLAND

 

 

 

Malminkaari 10

sales@zyxel.fi

+358-9-4780 8448

 

 

00700 Helsinki

 

 

 

 

 

 

Finland

 

 

 

 

 

 

info@zyxel.fr

+33 (0)4 72 52 97 97

www.zyxel.fr

ZyXEL France

FRANCE

 

 

 

1 rue des Vergers

 

 

 

Bat. 1 / C

 

+33 (0)4 72 52 19 20

 

 

 

 

69760 Limonest

 

 

 

 

France

 

support@zyxel.de

+49-2405-6909-0

www.zyxel.de

ZyXEL Deutschland GmbH.

 

 

 

 

Adenauerstr. 20/A2 D-52146

GERMANY

sales@zyxel.de

+49-2405-6909-99

 

 

Wuerselen

 

sales@zyxel.com

+1-714-632-0858

ftp.us.zyxel.com

Germany

 

 

 

 

 

 

 

1“+” is the (prefix) number you enter to make an international telephone call.

Customer Support

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Contents ZyXEL AG-225H Trademarks Copyright 2005 by ZyXEL Communications CorporationDisclaimer Online Registration ZyXEL Limited WarrantyFederal Communications Commission FCC Interference Statement Customer Support Spain Table of Contents Viii Table Of Contents Problem Connecting to an Access Point Syntax Conventions About This Users GuideRelated Documentation User Guide FeedbackGraphics Icons Key Page About Your ZyXEL AG-225H ZyXEL AG-225H Wi-Fi Finder User InterfaceUsing the ZyXEL Utility to Configure Your Network ZyXEL AG-225H Adapter Hardware and Utility InstallationLCM Description Basic OperationGetting Started Network Add ProfileZyXEL AG-225H User’s Guide Getting Started Remove Getting Started ZyXEL AG-225H User’s Guide Security Mode ZyXEL AG-225H User’s Guide Refresh Site SurveyDetail Info Connect Options Version ZyAIR ModesChange ZyAIR Modes Overview Wireless Network ApplicationSsid ChannelBSS Example Ad-Hoc IbssRoaming Infrastructure Network Example Access Point ModeRoaming Example Wireless LAN SecurityIeee EAP AuthenticationData Encryption with WEP Encryption User Authentication3 WPA/WPA2 5 WPA/WPA2 with Radius Application Example WPA-PSK/WPA2-PSK Application ExampleRTS/CTS Threshold Fragmentation ThresholdRTS Threshold Authentication TypeZyXEL AG-225H User’s Guide Profile Screen Additional Setup RequirementsIntroduction Label Description ProfileHow to configure in Access Point Mode Add Wlan Networking ZyXEL AG-225H User’s Guide Remove MAC Filter MAC FilterWlan Networking Version Version Screen Chapter MaintenanceAbout Uninstalling the ZyXEL UtilityUpgrading the ZyXEL Utility Page Configuring WEP Configuring SecurityWireless Security Configuring WPA-PSK Configuring WPA2-PSK Problem with the Link Status Problems Starting the ZyXEL Utility ProgramTroubleshooting Starting ZyXEL Utility Program Troubleshooting Link QualityProblem Connecting to an Access Point Problems Communicating With Other ComputersTroubleshooting Communication Problems Troubleshooting Access Point Connection Problem