ZyXEL Communications AG-200 manual Customer Support

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ZyXEL AG-200 User’s Guide

Customer Support

When contacting your Customer Support Representative, please have the following information ready:

¾Product model and serial number.

¾Warranty Information.

¾Date you received your product.

¾Brief description of the problem and the steps you took to solve it.

METHOD	SUPPORT E-MAIL	TELEPHONE2	WEB SITE	REGULAR MAIL
	SALES E-MAIL	FAX2	FTP SITE
LOCATION

WORLDWIDE	support@zyxel.com.tw	+886-3-578-3942	www.zyxel.com	ZyXEL Communications Corp.
			www.europe.zyxel.com	6 Innovation Road II
			ftp.zyxel.com	Science Park
			ftp.zyxel.com	Hsinchu 300
				Hsinchu 300
	sales@zyxel.com.tw	+886-3-578-2439	ftp.europe.zyxel.com	Taiwan

NORTH	support@zyxel.com	800-255-4101	www.us.zyxel.com	ZyXEL Communications Inc.
AMERICA		714-632-0882		1130 N. Miller St.
		714-632-0882		Anaheim
				Anaheim
				CA 92806-2001
				U.S.A.

2“+” is the (prefix) number you enter to make an international telephone call.

Customer Support

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Contents ZyXEL AG-200 Trademarks Copyright 2004 by ZyXEL Communications CorporationDisclaimer Online Registration ZyXEL Limited WarrantyFCC Statement Customer Support Table of Contents ZyXEL AG-200 User’s Guide Syntax Conventions About This Users GuideRelated Documentation User Guide FeedbackGraphics Icons Key Page About Your ZyXEL AG-200 ZyXEL AG-200 Hardware and Utility InstallationUsing the ZyXEL Utility to Configure Your Network ZyXEL AG-200 User’s Guide Network Add ProfileZyXEL AG-200 User’s Guide ZyXEL AG-200 User’s Guide ZyXEL AG-200 User’s Guide Properties RemoveApply Each page in Properties is explained below ZyXEL AG-200 User’s Guide ZyXEL AG-200 User’s Guide Security Mode ZyXEL AG-200 User’s Guide ZyXEL AG-200 User’s Guide ZyXEL AG-200 User’s Guide Strong Scan Site SurveyRefresh Detail Info Add to profile ConnectLaunch at windows startup OptionsAuto Dhcp renewal Auto-Profile SelectionZyXEL AG-200 User’s Guide Getting Started Version Page Overview Wireless Network ApplicationSsid ChannelBSS Example Ad-Hoc IbssInfrastructure Network Example RoamingRoaming Example Wireless LAN SecurityData Encryption with WEP EAP AuthenticationIeee 3 WPAEncryption User AuthenticationWPA-PSK Application Example WPA with Radius Application Example WPA-PSK AuthenticationRTS/CTS Threshold Fragmentation ThresholdRTS Threshold Authentication TypeZyXEL AG-200 User’s Guide Version Screen Chapter MaintenanceAbout Uninstalling the ZyXEL UtilityUpgrading the ZyXEL Utility Page Configuring WEP Configuring SecurityZyXEL AG-200 User’s Guide Configuring WPA-PSK Configuring 802.1x EAP-MD5 Configuring WPAConfiguring Configuring 802.1x EAP-PEAP Configuring 802.1x EAP-LEAPZyXEL AG-200 User’s Guide Configuring 802.1x EAP-TLS ZyXEL AG-200 User’s Guide Configuring 802.1x EAP-TTLS ZyXEL AG-200 User’s Guide Problem with the Link Status Problems Starting the ZyXEL Utility ProgramTroubleshooting Starting ZyXEL Utility Program Troubleshooting Link QualityTroubleshooting Communication Problems Problems Communicating With Other ComputersEAP-MD5 Message-Digest Algorithm EAP-TTLS Tunneled Transport Layer ServiceEAP-TLS Transport Layer Security Peap Protected EAPLeap Comparison of EAP Authentication Types

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