
14.4 Software
Problem | Remedy |
|
|
Software version is not updated | Carefully remove the switcher cover and identify the EPROM chip that is located |
| in the middle of the main board, marked by a white sticker. Remove the chip |
| with the proper tools and insert the new EPROM carefully, observing proper |
| polarity. |
|
|
14.5 Control
Problem | Remedy | ||
|
|
| |
No control of switcher from VS- | 3. | Confirm that the connecting cable is wired for pins | |
4. | Confirm that all DIP switches on the switcher have been set properly. Keep in | ||
2000 control panel | |||
|
| mind that if you are only controlling one switcher on a specific port, that | |
|
| switcher must be assigned the ID of “ 1” . | |
| 5. | If controlling more than one switcher on a single port, all switchers must be | |
|
| of the same type and power to all switchers must be on. | |
| 6. | Confirm that you have the proper machine number and control port selected | |
|
| on the | |
| 7. | 1, then both of these should be set to “ 1” . | |
| Confirm that you have the proper switcher type selected on the | ||
|
| not, go back to Section 12.2.3 of this manual “ Using the | |
|
| Control Panel” . | |
No control of switcher from PC | 1. | Confirm the wiring of the connecting cable. This pin configuration may be | |
software |
| found in Section 11 “ Connecting to a PC or Compatible System” . Cable | |
|
| length should not exceed 25 feet. | |
| 2. | Confirm that all DIP switches on the switcher have been set properly. Keep in | |
|
| mind that if you are only controlling one switcher on a specific port, that | |
|
| switcher must be assigned the ID of “ 1” . | |
| 3. | If controlling more than one switcher on a single port, all switchers must be | |
|
| of the same type and power to all switchers must be on. | |
| 4. | Confirm that the baud rate of your computer COM port is set to the same as | |
|
| that of your switcher | |
|
| selected in the control software. | |
| 5. | Confirm that | |
|
| refer to Section 9 “ The Configuration Switches jumpers and trimmers” for | |
|
| proper configuration for your switcher. | |
| 6. | With custom software, do not send multiple commands at the same time. The | |
|
| switcher must complete one command before receiving another. | |
| 7. | Confirm that the computer you are using supports true | |
|
| Computers, such as the Apple Macintosh do not! |
14.6 Switching Malfunctions
Problem | Remedy | |
|
| |
The switcher succeeds in switching | Malfunction in the particular source or cable assembly. | |
a number of sources then fails to | NOTE: The most common failure mode in transferring the signal of an audio | |
switch one | ||
source is a break in the connecting wire. | ||
| ||
| Disconnect the source from a channel that is switching successfully and connect | |
| the suspect source to it. If the channel continues to switch successfully, then | |
| there is something wrong with the switcher or the suspect source was not | |
| connected properly. If it does not continue to switch successfully, then there is | |
| something wrong with the source or cable assembly. Check them. | |
|
| |
The switcher turns ON but will not | One of the two flat cables leading from the main board to the control board may | |
switch at all | be disconnected and the switch command is not being transferred to the switcher. |
KRAMER ELECTRONICS LTD. | 22 |
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