Kramer Electronics VS-1211 user manual Software, Control, Switching Malfunctions

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14.4 Software

Problem

Remedy

 

 

Software version is not updated

Carefully remove the switcher cover and identify the EPROM chip that is located

 

in the middle of the main board, marked by a white sticker. Remove the chip

 

with the proper tools and insert the new EPROM carefully, observing proper

 

polarity.

 

 

14.5 Control

Problem

Remedy

 

 

 

No control of switcher from VS-

3.

Confirm that the connecting cable is wired for pins 1-9 straight through.

4.

Confirm that all DIP switches on the switcher have been set properly. Keep in

2000 control panel

 

 

mind that if you are only controlling one switcher on a specific port, that

 

 

switcher must be assigned the ID of “ 1” .

 

5.

If controlling more than one switcher on a single port, all switchers must be

 

 

of the same type and power to all switchers must be on.

 

6.

Confirm that you have the proper machine number and control port selected

 

 

on the VS-2000. For instance, if you are controlling a single machine on port

 

7.

1, then both of these should be set to “ 1” .

 

Confirm that you have the proper switcher type selected on the VS-2000. If

 

 

not, go back to Section 12.2.3 of this manual “ Using the VS-2000 Remote

 

 

Control Panel” .

No control of switcher from PC

1.

Confirm the wiring of the connecting cable. This pin configuration may be

software

 

found in Section 11 “ Connecting to a PC or Compatible System” . Cable

 

 

length should not exceed 25 feet.

 

2.

Confirm that all DIP switches on the switcher have been set properly. Keep in

 

 

mind that if you are only controlling one switcher on a specific port, that

 

 

switcher must be assigned the ID of “ 1” .

 

3.

If controlling more than one switcher on a single port, all switchers must be

 

 

of the same type and power to all switchers must be on.

 

4.

Confirm that the baud rate of your computer COM port is set to the same as

 

 

that of your switcher (9600-Baud). Confirm that the proper COM port is

 

 

selected in the control software.

 

5.

Confirm that bi-directional communication is enabled on all switchers. Please

 

 

refer to Section 9 “ The Configuration Switches jumpers and trimmers” for

 

 

proper configuration for your switcher.

 

6.

With custom software, do not send multiple commands at the same time. The

 

 

switcher must complete one command before receiving another.

 

7.

Confirm that the computer you are using supports true RS-232C protocol.

 

 

Computers, such as the Apple Macintosh do not!

14.6 Switching Malfunctions

Problem

Remedy

 

 

The switcher succeeds in switching

Malfunction in the particular source or cable assembly.

a number of sources then fails to

NOTE: The most common failure mode in transferring the signal of an audio

switch one

source is a break in the connecting wire.

 

 

Disconnect the source from a channel that is switching successfully and connect

 

the suspect source to it. If the channel continues to switch successfully, then

 

there is something wrong with the switcher or the suspect source was not

 

connected properly. If it does not continue to switch successfully, then there is

 

something wrong with the source or cable assembly. Check them.

 

 

The switcher turns ON but will not

One of the two flat cables leading from the main board to the control board may

switch at all

be disconnected and the switch command is not being transferred to the switcher.

KRAMER ELECTRONICS LTD.

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Contents Vertical Interval Switchers Table of Contents List of Illustrations List of TablesBalanced Audio Family Word on Video/Audio SwitchersIntroduction Unbalanced Audio FamilyFactors Affecting Quality of Results Specifications Optional Accessories HOW do I GET STARTED?Kramer VS Series Switchers RS-232 Control Connector WiringGetting to Know Your Switcher VS-1011xlm/VS-1201xl Front/Rear Panel FeaturesFeature Table VS-1211/1201/1001xlm Rear Panel FeaturesInput Selector pushbuttons Connecting to Audio Devices InstallationConnecting to Video Devices DIP SWITCHES, Jumpers and TrimmersDIP Switch # Table DIP Switch Settings Switcher #Jumpers, their Uses and Set-up Requirements Figure Location of Internal Jumpers VS-2000 System Controlling the SwitcherInternal Trimmers VS-1N/VS-1P SystemPage Powering on the Switcher Connecting to a PCUsing the Switcher Operating an Individual SwitcherUsing the VS-2000 Using the PC Control SoftwareSelecting an Input on the Switchers Adding OutputsFigure Connecting Two Switchers for adding More Outputs Adding InputsTaking Care of Your Switcher Video Component and YC SwitchingTroubleshooting Video Signal Power and IndicatorsProblem Remedy Audio Signal Problem RemedySoftware Switching MalfunctionsControl Where Vertical IntervalProtocol Used for VS-1211/1201xl Communication Several special codes are also validLimited Warranty Limitation of Implied Warranties 2900-002002 REV