IOGear GCS82B/GCS84B user manual Troubleshooting

Page 23

Appendix

Symptoms

Cause

Action

 

 

 

Video Problems

Resolution and/or Bandwidth set too high

The MiniView™ SE GCS82B/84B supports VGA,

 

 

SVGA, Multisync, and XGA (interlaced), with

 

 

resolutions of up to 2048x 1536.

 

 

 

 

 

We strongly recommend that you use the high quality

 

Cable quality not good enough

IOGEAR cables provided with the GCS82B and

 

GCS84B package. Using our high quality cables

 

 

 

 

should eliminate possible video problems.

 

 

 

Troubleshooting Cont.

1.The MiniView™ SE GCS82B/84B is designed to work with AT and PS/2 keyboards. Older XT (84 key) and some older AT keyboards ( those with the function keys on the side), will not work.

2.Some Notebook computers, noteably the IBM Thinkpad and Toshiba Tecra have trouble working with the MiniView™ SE GCS82B/84B w hen their mouse and keyboard ports are used simultaneously. To avoid this problem, only connect the mouse port or the keyboard port to the MiniView™ SE unit. If you connect the mouse port, you will need to use the notebook’s keyboard when the notebook is the active computer.

If you need further assistance please check out our IOGEAR Tech Info Library (T.I.L.) at www.iogear.com/support for the latest tips, tricks, and troubleshoot- ing. The IOGEAR T.I.L. was designed to provide you with the latest technical information about our products. Most of the answers to your questions can be found here, so please try it out before contacting technical support.

Technical Support is available Monday through Friday from 8:00am to 5:00pm PST and can be reached at 949-453-8782.

18

Image 23
Contents MiniView SE Port Desktop KVM Switch For additional information Page IOGEAR. All Rights Reserved. PKG-M0013 Iogear Table of Contents Package Contents Overview OverviewFeatures FeaturesRequirements AccessoriesRequirements Console keyboard and mouse ports Port Selection SwitchesPort LEDs designed into the port selection switches IntroductionComputer Port Connections Power PortStep InstallationSetup and Installation Setup and Installation Step To keyboard and mouse ports To VGA ports Hot Key Port Selection OperationOperation Manual Port SelectionSelecting the Active Port Auto Scan Mode Last/Next Mode GCS84B only Combination Action Model Hot Key Summary Table GCS82B/84BAppendix AppendixTroubleshooting Model GCS82B/84B Troubleshooting Specifications SpecificationSpecifications Radio & TV Interference Statement Radio & TV Interference StatementLimited Warranty Limited WarrantyPage Contact info