IOGear GCS82B/GCS84B user manual Troubleshooting Model GCS82B/84B

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Appendix

Troubleshooting (Model: GCS82B/84B)

Note: If you are experiencing problems, first make sure that there are no problems with the cables, and that they are all properly connected.

Symptoms

Cause

 

Action

 

 

 

Keyboard Not Responding

Keyboard needs to be reset

Unplug the keyboard from the console keyboard port, then plug it

 

 

 

back in.

 

 

 

Turn off the PCs. Unplug the extender cables from the MiniView™ .

 

MiniView™

SE needs to be reset

Wait five seconds; then plug the cables back in and turn the PCs

 

 

 

on.

 

 

 

 

 

MiniView™

SE is in Auto Scan Mode

Press the [Spacebar] to exit Auto Scan Mode.

 

 

 

 

Mouse Not Responding

Mouse needs to be reset

Unplug the mouse from the Console Keyboard Port, then plug it

 

back in.

 

 

 

 

 

 

 

 

 

 

Turn off the PCs. Unplug the extender cables from the MiniView™ .

 

MiniView™

SE needs to be reset

Wait fiveseconds; then plug the cables back in and turn the PCs

 

 

 

on.

 

 

 

Some mice can be set for PS/2 or serial mode. The MiniView™

 

 

 

GCS82B/GCS84B does not support serial mice. Make sure the

 

Mouse in unsupported mode

mouse is set to PS/2 mode. Some of the newer mice (with extra

 

buttons and wheels) that come with their own drivers are not

 

 

 

 

 

 

supported. Try using a regular mouse and a generic mouse driver

 

 

 

(like the ones that come with the operating system).

 

 

 

 

17

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Contents MiniView SE Port Desktop KVM Switch For additional information Page IOGEAR. All Rights Reserved. PKG-M0013 Iogear Table of Contents Package Contents Overview OverviewFeatures FeaturesRequirements AccessoriesRequirements Introduction Port Selection SwitchesPort LEDs designed into the port selection switches Console keyboard and mouse portsPower Port Computer Port ConnectionsSetup and Installation InstallationStep Setup and Installation Step To keyboard and mouse ports To VGA ports Manual Port Selection OperationOperation Hot Key Port SelectionSelecting the Active Port Auto Scan Mode Last/Next Mode GCS84B only Hot Key Summary Table GCS82B/84B Combination Action ModelAppendix AppendixTroubleshooting Model GCS82B/84B Troubleshooting Specification SpecificationsSpecifications Radio & TV Interference Statement Radio & TV Interference StatementLimited Warranty Limited WarrantyPage Contact info