Chapter 5: Technical Support
If you are experiencing trouble with your tablet, refer to the following suggestions.
If the problem persists, please contact your local dealer or contact Elo Touch Solutions Customer Service.
Solutions to Common Problems
Problem | Suggested Troubleshooting | |
|
| |
The Tablet does not respond when | Check that the AC/DC power adapter kit is | |
properly connected or that the battery is charged. | ||
turning on the system. | ||
Verify the AC power source is functioning. | ||
| ||
|
| |
Tablet does not respond with charged | Remove the battery, wait 1 minute, reinstall | |
battery or AC/DC power adapter kit | ||
battery, and try again. | ||
connected | ||
| ||
|
| |
| If the Power Status LED is blinking, the tablet may | |
Monitor display is blank. | be in SLEEP mode. Press the power button to | |
| see if the image reappears. | |
|
|
Technical Assistance
Visit http://www.elotouch.com/Support/TechnicalSupport/default.asp for technical support.
Refer to the last page of this user manual for Elo contact information worldwide.
User Manual: Elo® Tablet SW602113 Rev C, Page 49 of 59