C H A P T E R
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center.
Solutions to Common Problems
Problem | Suggestion(s) |
|
|
No image appears on screen. | Check that all the I/O and power connectors are properly |
| connected as described in Chapter 2. |
| Make sure the pins of the connectors are not crooked or |
| broken. |
| Test power supply by trying different cables, a different |
| wall outlet or plug another appliance into the outlet. |
| Make certain the video cable is properly connected and that |
| it is not damaged. Check for bent pins on the cable |
| connectors. |
| Ensure that your computer and video card are properly |
| configured. (Consult video card documentation.) |
“Out of Range” display | Check to see if the resolution of your computer is higher |
| than that of the LCD display. |
| Reconfigure the resolution of your computer to make it less |
| than or equal to 1024 x 768. See Appendix A for more |
| information on resolution. |