C H A P T E R
4
TROUBLESHOOTING
If you are experiencing trouble with your touchmonitor, refer to the following table. If the problem persists, please contact your local dealer or our service center. Elo Techni- cal Support numbers are listed on the last page of this manual.
Solutions to Common Problems
ProblemSuggestion(s)
The monitor does not respond after you turn on the system.
Characters on the screen are dim The screen is blank
OSD or power buttons don’t work “Out of Range” display
Touch doesn’t work
Check that the monitor’s Power Switch is on.
Turn off the power and check the monitor’s power cord and signal cable for proper connection.
Refer to the Controls and Adjustments section to adjust the brightness. During operation, the monitor screen may automatically turn off as a result of the Power Saving feature. Press any key to see if the screen reappears.Refer to the Controls and Adjustments section to adjust the brightness.
Check to see that they are not locked out. See page
check to see of the resolution or vertical frequency of your computer is higher than that of the LCD display.Reconfigure the resolution of your computer to make it less than or equal to 1024 x 768. 1024 x 768 is optimal. See Appendix A for more information on resolution.
Make sure cable is securely attached at both ends.