Compaq 5500 manual Troubleshooting, Solving Common Problems

A

Troubleshooting

Solving Common Problems

The following table lists possible problems, the possible cause of each problem, and the recommended solutions.

Problem	Possible Cause	Solution
Screen is blank.	Power cord is disconnected.	Connect the power cord.
	Power switch is off.	Turn on power.
	Video cable is improperly	Connect video cable properly.
	connected.
	Screen blanking utility is	Depress any key on the
	active.	keyboard or move the mouse.
Image appears	Brightness and contrast are	Press the SELECT button to
blurred, indistinct, or	too low.	access the On-Screen
too dark.		Display. Select the Brightness
		and/or Contrast icons to
		adjust as needed.
Color is abnormal.	A magnetic object may be	Move the object farther away.
	nearby.
	Monitor may have been	Press the SELECT button to
	moved or inadvertently	access the On-Screen
	bumped.	Display. Select Degauss to
		activate.
		Compaq suggests you not
		degauss more than once
		within a 30-minute period of
		time.
Image is too large or	Horizontal width may need	Press the SELECT button to
too small.	adjustment.	access the On-Screen
		Display. Select H. Size to
		adjust as needed.
	Vertical height may need	Press the SELECT button to
	adjustment.	access the On-Screen
		Display. Select V. Size to
		adjust as needed.
Image is not	Horizontal position may need	Press the SELECT button to
centered.	adjustment.	access the On-Screen
		Display. Select H. Position to
		adjust as needed.

Reference Guide A–1