Compaq 5500 manual Select the Speaker icon on

Page 22

Problem

Possible Cause

Solution

 

 

 

 

Vertical position may need

Press the SELECT button to

 

adjustment.

access the On-Screen

 

 

Display. Select V. Position to

 

 

adjust as needed.

 

 

 

“No Signal” is

Monitor video cable is

Connect the 15-pin monitor

displayed on screen.

disconnected.

video cable to the computer.

 

 

Be sure that the computer

 

 

power is on.

“Out of Frequency” is

Video resolution and/or

displayed on screen.

refresh rate are set higher

 

than what your monitor

 

supports.

Restart your computer and enter Safe Mode. Change your settings to a supported setting (see “Technical Specifications”). Restart your computer so that the new settings take effect.

No speaker power.

Speaker power cord is

Check all speaker power

 

disconnected.

connections and make sure

 

 

they are properly connected.

 

 

 

 

Power button on right-side

Turn the power button

 

speaker may be off.

clockwise on the front

 

 

of the right-side speaker.

 

 

Speaker LED should

 

 

illuminate.

No sound from

Speaker audio plug may be

speakers.

disconnected from the back

 

of the computer.

Make sure your audio input jack (green connector) is plugged into the back of your computer.

Mute button may be

Select the Speaker icon on

activated.

your computer screen and

 

deselect Mute.

Volume may be too low.

Increase volume by using keyboard volume control or clicking on the Speaker icon on your computer screen and increasing the volume level. Volume may also be adjusted on the speaker.

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Reference Guide

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Contents Reference Guide Reference Guide First Edition January Document Part Number Contents Agency Regulatory Notices Kit Contents IntroductionMaintenance Guidelines Safety and Maintenance GuidelinesSafety Guidelines Power RequirementsSafety and Maintenance Guidelines Removing the Monitor Base Installation Monitor Base InstallationMonitor Installation Speaker Installation Attaching the Speakers to the Monitor Speaker Security Lock Information Files OperationFront Panel Controls On-Screen Display Front Panel ControlsOn-Screen Display Functions On-Screen Display Icons and FunctionsOn-Screen Display Icons and Functions Monitor Messages No Signal MessageOut of Frequency Range Message Using the Energy Saver Mode Power Management Status for 9500/19 Series Monitors MV, SReference Guide Troubleshooting Solving Common ProblemsSelect the Speaker icon on Using the World Wide Web Preparing to Call Technical SupportCompaq 5500/15 Series Monitor Technical Specifications5500 CV, MV, S Technical Specifications Compaq 7500/17 Series Monitor 7500 CV, MV, SCompaq 7550/17 Flat CRT Monitor 7550 FSTCO’99 Some models meet TCO’99 Compaq 9500/19 Series Monitor 9500 MV, S9500 MV, S Modifications Agency Regulatory NoticesFederal Communications Commission Notice CablesEuropean Union Notice Power Cord Set RequirementsCanadian Notice EPA Energy Star ComplianceReference Guide Why do we have environmentally labelled computers? TCO‘99 RequirementsFlame Retardants Environmental RequirementsCadmium CFCs Freons MercuryLead