TECHNICAL SUPPORT (FAQ)
Problem & Question |
| Possible Solution | |||
Power LED is not on |
| *Check if the Power Switch is in the ON | |||
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| position |
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| *Power Cord should be connected |
No Plug & Play |
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| *Check if the PC system is Plug & Play | ||
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| compatible莤 |
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| *Check if the Video Card is Plug & Play |
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| compatible |
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| *Check if the |
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| Cable is bent |
Picture is fuzzy |
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| *Adjust the Contrast and Brightness | ||
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| Controls. |
Picture | bounces | or a | wave | *Move electrical devices that may cause | |
pattern is present in the picture | electrical interference. | ||||
The power LED is ON (orange) | *Computer Power Switch should be in | ||||
but there’s | no | video | or no | the ON position. | |
picture. |
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| *Computer Video Card should be snugly |
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| seated in its slot |
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| *Make sure monitor’s video cable is |
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| properly connected to the computer. |
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| *Inspect monitor’s video cable and make |
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| sure none of the pins are bent. |
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| *Make sure computer is operational by |
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| hitting the CAPS LOCK key on the |
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| keyboard while observing the CAPS |
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| LOCK LED. The LED should either |
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| turn ON or OFF after hitting the CAPS |
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| LOCK key. |
Missing | one | of | the primary | *Inspect the monitor’s video cable and | |
colors | (RED, | GREEN, | or | make sure that none of the pins are | |
BLUE) |
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| bent. |
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