BOXLIGHT MP-350m manual Problem Only the start-up screen displays

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M a i n t e n a n c e

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T r o u b l e s h o o t i n g

 

 

 

Problem: Only the start-up screen displays

Verify that the cables are connected correctly. Check to see that the CablePro computer cable is correctly connected to the mon- itor connector on the computer (this is the connector where your monitor cable usually goes.) See page 6 for connection procedures.

Verify that the proper input source is connected. See “Com- puter” on page 22 or “Video” on page 23.

You might need to turn everything off and power up the equip- ment again. Make sure you power up in this order: projector, computer monitor, computer. It is especially important that you follow this sequence for Macintosh computers.

Make sure your computer’s graphics board is installed and configured correctly.

If you’re using Windows 3.x:

1In the Windows Program Manager, double-click the Win- dows Setup icon in the Main program group.

2Verify that the Display setting is 1280x1024 or less.

If you’re using Windows 95 or 98:

1Open “My Computer” icon, the Control Panel folder and then the Display icon.

2Click the Settings tab.

3Verify that the Desktop area is set to 1280x1024 or less. Also check the following:

Does your computer have a compatible graphics board? The projector isn’t CGA or EGA compatible.

Is your computer’s graphics board turned on? This is espe- cially true for laptop computers. See “Portable and Laptop Activation Chart” on page 51.

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Contents Boxlight MP-350m Remote Control Warning Safety CertificationsFCC Warning DOC Canada EN 55022 WarningTrademarks Declaration of ConformityTable of Contents Appendix Maintenance & TroubleshootingIndex Safety Definitions Safety Terms Safety InstructionsCustomer Service Safety SymbolsIntroduction Image ResolutionCompatibility Unpacking the ProjectorT r o d u c t i o n Usage Guidelines If You Need Assistance WarrantySetting UP the Projector Connecting the CableProIII to the Projector Equipment you want to connect Preparing to Connect Your Equipment to the ProjectorDo you want to play your computer’s audio on the projector? Connecting a Laptop ComputerAudio cable Mouse cable Connecting a Desktop Computer Audio cable Mouse cable Monitor cable Connecting a Computer Using a Vesa cable Audio/video cable Connecting a Video PlayerVideo cable Cable Powering up the Projector and Adjusting the Image Connecting an External SpeakerTurning Off the Projector Basic Image Adjustment Using the ProjectorUsing the Remote Control I n g O j e c t o r Adjusting the Projector Adjusting the height of the projector Using the Remote and Keypad Buttons Computer Brightness + orFreeze Help keypad onlyVolume + or PowerStandby VideoUsing the On-Screen Menus Brightness Display Menu FunctionsTint ContrastReset All Color TemperatureColor Blank ScreenAudio Menu Functions VolumeTreble BassFade BalanceAuto Image Image Menu FunctionsAuto Resize Manual SyncHoriz. Position Manual TrackingVert. Position Video Standard Controls Menu FunctionsStandby Time Ceiling ProjectionAuto Source Select Default SourcePlug and Play Display MessagesStatus menu Language menuLamp hours used Computer resolutionHorizontal refresh rate Vertical refresh rateCleaning the Lens Maintenance & TroubleshootingCleaning the Fan Intake Filter I n t e n a n c e Troubleshooting Replacing the Projection Lamp Removing the lamp module Using the Kensington Lock Replacing the Batteries in the Remote ControlTroubleshooting Problem Nothing on projection screen Solutions to Common ProblemsProblem Color or text not being projected Problem The screen resolution is not rightProblem Only the start-up screen displays Problem Image is out of focus Problem Image is too wide or narrow for screenProblem Image and menus are reversed left to right Problem Image and menus are upside downProblem Lamp seems to be getting dimmer Problem Image is noisy or streakedProblem Lamp shuts off Problem Remote not operating correctlyPage Appendix SpecificationsCablePro Audio Input Video Audio InputAudio Output Standard Accessories ship with the projector AccessoriesOptional Accessories Key command to Computer Activate port De-activate port Portable and Laptop Activation ChartFN-F8 CRT/LCD FN-D NCR FN-F6 Using SimulScan Using Video Mirroring with a PowerBook ComputerProjected Image Size Maximum Distance to Diagonal Width Height Distance to Diagonal Width HeightIndex D e Page D e Limited Warranty Part Number