BOXLIGHT MP-350m Problem Image is noisy or streaked, Problem Lamp seems to be getting dimmer

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M a i n t e n a n c e

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T r o u b l e s h o o t i n g

 

 

 

Problem: Image is “noisy” or streaked

Try these steps in this order.

1Deactivate the screen saver on your computer.

2Turn Auto Image off and then back on again. See “Auto Image” on page 29.

3Adjust the synchronization and tracking manually to find an optimal setting. See “Manual Sync” on page 29 and “Manual Tracking” on page 30.

If you’re using an extension cable between the CablePro and the projector, make sure it’s Boxlight-approved.

The problem could be with your computer’s graphics board. If possible, connect a different computer.

Problem: Projected colors don’t match the computer or video player’s colors

Adjust the brightness, tint and/or contrast from the Display menu. Just as there are differences in the displays of different monitors, there are often differences between the computer image and the projected image. See “Brightness + or -” on page 22, “Color” on page 26 and “Contrast” on page 25.

Problem: Lamp seems to be getting dimmer

The lamp begins to lose brightness when it has been in use for a long time. Replace the lamp as described in “Replacing the Pro- jection Lamp” on page 37.

Problem: Lamp shuts off

A minor power surge may cause the lamp to shut off. Turn the projector off, wait at least 30 seconds, then turn it back on.

Problem: Remote not operating correctly

You might need to replace the batteries. See “Replacing the Bat- teries in the Remote Control” on page 39.

Make sure you’re pointing the remote either at the back or front of the projector, or at the projection screen.

Make sure the remote is within its operating range of 25 feet.

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Contents Boxlight MP-350m EN 55022 Warning Safety CertificationsRemote Control Warning FCC Warning DOC CanadaTrademarks Declaration of ConformityTable of Contents Maintenance & Troubleshooting AppendixIndex Safety Definitions Safety Terms Safety InstructionsCustomer Service Safety SymbolsUnpacking the Projector Image ResolutionIntroduction CompatibilityT r o d u c t i o n Usage Guidelines If You Need Assistance WarrantySetting UP the Projector Connecting the CableProIII to the Projector Equipment you want to connect Preparing to Connect Your Equipment to the ProjectorDo you want to play your computer’s audio on the projector? Connecting a Laptop ComputerAudio cable Mouse cable Connecting a Desktop Computer Audio cable Mouse cable Monitor cable Connecting a Computer Using a Vesa cable Audio/video cable Connecting a Video PlayerVideo cable Cable Powering up the Projector and Adjusting the Image Connecting an External SpeakerTurning Off the Projector Using the Projector Basic Image AdjustmentUsing the Remote Control I n g O j e c t o r Adjusting the Projector Adjusting the height of the projector Using the Remote and Keypad Buttons Help keypad only Brightness + orComputer FreezeVideo PowerVolume + or StandbyUsing the On-Screen Menus Contrast Display Menu FunctionsBrightness TintBlank Screen Color TemperatureReset All ColorBass VolumeAudio Menu Functions TrebleFade BalanceManual Sync Image Menu FunctionsAuto Image Auto ResizeManual Tracking Horiz. PositionVert. Position Ceiling Projection Controls Menu FunctionsVideo Standard Standby TimeDisplay Messages Default SourceAuto Source Select Plug and PlayStatus menu Language menuVertical refresh rate Computer resolutionLamp hours used Horizontal refresh rateMaintenance & Troubleshooting Cleaning the LensCleaning the Fan Intake Filter I n t e n a n c e Troubleshooting Replacing the Projection Lamp Removing the lamp module Using the Kensington Lock Replacing the Batteries in the Remote ControlTroubleshooting Problem The screen resolution is not right Solutions to Common ProblemsProblem Nothing on projection screen Problem Color or text not being projectedProblem Only the start-up screen displays Problem Image and menus are upside down Problem Image is too wide or narrow for screenProblem Image is out of focus Problem Image and menus are reversed left to rightProblem Remote not operating correctly Problem Image is noisy or streakedProblem Lamp seems to be getting dimmer Problem Lamp shuts offPage Appendix SpecificationsVideo Audio Input CablePro Audio InputAudio Output Standard Accessories ship with the projector AccessoriesOptional Accessories Key command to Computer Activate port De-activate port Portable and Laptop Activation ChartFN-F8 CRT/LCD FN-D NCR FN-F6 Using SimulScan Using Video Mirroring with a PowerBook ComputerProjected Image Size Maximum Distance to Diagonal Width Height Distance to Diagonal Width HeightIndex D e Page D e Limited Warranty Part Number