BenQ model gp1 user manual Troubleshooting

Page 51

Troubleshooting

The projector does not turn on.

Cause

Remedy

 

 

 

Plug the AC adapter into the DC IN socket on

There is no power from the power

the projector, plug the power cord into the AC

inlet on the AC adapter, plug the power cord

cable.

into the power outlet. If the power outlet has a

 

 

switch, make sure that it is switched on.

 

 

Attempting to turn the projector on

Wait until the cooling down process has

again during the cooling process.

completed.

 

 

No picture

Cause

Remedy

 

 

The video source is not turned on or

Turn the video source on and check that the

connected correctly.

signal cable is connected correctly.

 

 

The projector is not correctly

Check the connection.

connected to the input signal device.

 

 

 

The input signal has not been

Select the correct input signal with the

SOURCE key on the projector or remote

correctly selected.

control.

 

 

 

Blurred image

Cause

Remedy

 

 

The projection lens is not correctly

Adjust the focus of the lens using the focus

focused.

ring.

 

 

The projector and the screen are not

Adjust the projection angle and direction as

aligned properly.

well as the height of the unit if necessary.

 

 

Remote control does not work

Cause

Remedy

 

 

The battery is out of power.

Replace the battery with new one.

There is an obstacle between the

Remove the obstacle.

remote control and the projector.

 

 

 

You are too far away from the

Stand within 7 meters (23 feet) of the

projector.

projector.

 

 

The password is incorrect

Cause

Remedy

 

 

You do not remember the password.

Please see "Entering the password recall

procedure" on page 23 for details.

 

 

 

Troubleshooting 51

Image 51
Contents Welcome Table of contents Do not look straight at the projector Important safety instructionsRefer servicing to qualified service Operate your projector. Save it forSafety Instructions Do not block the ventilation holes Safety Instructions Introduction Projector featuresShipping contents Rear/lower side Projector exterior viewControls and functions Projector PowerPower and Ring LED indicator Volume/Arrow keys /-, /+ Key LED indicatorReturn Remote controlKeystone/Arrow keys / Up Down SelectRemote control effective range Obtaining a preferred projected image size Positioning your projectorFeet Projection dimensionsConnecting a computer ConnectionTo connect the projector to a notebook or desktop computer Connecting Video source devices Best video qualityLeast video quality To connect the projector to a Component Video source device Connecting a Component Video source deviceTo connect the projector to a composite Video source device Connecting a composite Video source deviceUSB flash disk Connecting a USB Reader source deviceStarting up the projector OperationUse / to highlight the System Setup Basic menu Using the menusUtilizing the password function Setting a passwordIf you forget the password Entering the password recall procedure Changing the passwordDisabling the password function Switching input signal Adjusting the projected imageAdjusting the image height Auto-adjusting the image Fine-tuning the image clarityCorrecting keystone Selecting the aspect ratio Magnifying and searching for detailsSelecting a picture mode Picture modes for different types of signalsOptimizing the image Go to the Picture Picture Mode menu Setting the User modeFine-tuning the image quality in user modes Using Wall ColorFreezing the image Hiding the imageOperating in a high altitude environment Adjusting the soundAdjusting the sound level System Setup Advanced menu isShutting down the projector Personalizing the projector menu displaySimple menu system Projector menu operationBasic Complete menu systemAdvanced Description of each menu Reference Picture ModeTemperature Save Settings Picture menu3Quick Auto Auto PowerBlank Timer Sleep TimerAudio SettingsReset All Advanced menuCurrent FAQ-Image InstallationFeatures Service Information menuPresenting From a USB Reader Entering USB Reader main screenPlaying back photos and movies PC-less presentations Using USB Reader menus Use / to highlight Custom Setup menu USB Reader menu system USB Reader menu operationSetup menu Enter File Manager modeManager mode Extension Detail USB Reader support formatAudio Codec Detail MovieSubtitle Care of the projector MaintenanceStatus / Problems LED indicators Ring Power Key IndicatorsTroubleshooting Projector specifications SpecificationsTiming chart DimensionsLimited warranty Warranty and Copyright informationFCC statement Regulation statementsRegulation statements