BenQ PB2220 manual Troubleshooting, Common Problems & Solutions

Page 28

BenQ PB2220/ PB2120 User’s Guide

TROUBLESHOOTING

Common Problems & Solutions

PROBLEMS

TRY THESE SOLUTIONS

 

 

 

• Plug the power cord into the AC inlet.

NO POWER

• Plug the power cord into the power inlet.

• Wait two minutes after the projector is turned off before turning

 

 

the projector back on.

 

 

 

• Check for the proper input source.

NO PICTURE

• Ensure all cables are connected properly.

• Adjust the brightness and contrast.

 

 

• Remove the lens cap.

 

 

TRAPEZOID

• Reposition the unit to improve its angle on the screen.

IMAGE ON

• Use the Keystone correction key on the control panel of the

THE SCREEN

projector or the remote control unit.

 

 

POOR COLOR

• Select the correct video system.

• Adjust brightness, contrast, or saturation.

 

 

 

 

• Press Auto on the control panel of the projector or the remote

 

control unit to get better picture quality.

BLURRED

• Adjust the focus.

IMAGE

• Reposition the unit to improve its projection angle.

 

• Ensure the distance between the unit and screen is within the

 

adjustment range of the lens.

 

 

REMOTE

• Replace the batteries with new ones.

• Make sure there is no obstacle between the remote control and

CONTROL

the unit.

DOES NOT

• Stand within 6 meters (19.5 feet) of the projector.

WORK

• Make sure nothing blocking the front and rear receivers.

 

 

 

24 Troubleshooting

Image 28
Contents PB2220/ PB2120 Projector Information Fill thisDealer Information Lamp Replacement Remote Control DescriptionLamp Information Common Problems & Solutions Status Messages Resetting Lamp Hours Service InformationProjector Specifications Timing Chart Important Safety Instructions Safety Instructions Shipping Contents IntroductionProjector Descriptions Your Projector at a GlanceExternal Control Panel Adjuster Projector FeaturesYour Remote Control at a Glance Remote Control DescriptionRemote Control Effective Range Freeze Remote Control FeaturesZoom IN/OUT Installing or Replacing Batteries Installation Screen SizeConnecting to Various Equipment Operation Start UpAuto Adjustment Digital Keystone CorrectionMenu System Source SelectionPIP Display Menu Image Menu RatioPosition Color TempMirror Source MenuOff Mute PIP Menu Control MenuOSD Shutdown Maintenance Use and Replacement of LampLED Status Indicators Lamp InformationLamp Replacement Do not turn on the power with the lampResetting Lamp Hours OSD FunctionService Information Accessories Included in the standard packageOptional Accessories Not included in the standard package Ordering Parts or Getting InformationTroubleshooting Common Problems & SolutionsStatus Messages Specifications Projector SpecificationsElectrical OutputTiming Chart Resolution Sync KHZ Sync HZ RemarkDimensions Warranty Limited WarrantyFCC Statement Safety RegulationsEEC Statement